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Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott

Red Star Kim

Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) Rapport and communication The bulk of the book is in chapters covering making a connection with a focus on rapport development. The patterns of NLP applied to business interactions By Daryll Scott. Published by Noggin £14.99

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3 Effective Strategies for Leading Across Generations in the Workplace

CMOE

When leading different generations in the workplace, the leader must be flexible and adapt their communication and leadership skills to ensure that the team is successful. Adapt Communication Methods People from different generations prefer various communication methods.

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Change Management – Heads, Hearts and Hands

Red Star Kim

Sometimes a simple shift in how we think (as we do when we reframe Two big guns of communication – face time and reframing (kimtasso.com) ) leads to changes in our behaviour, which in turn elicits different emotions, reactions and behaviours in others. But it helps to consider how you have reacted to change situations in the past.

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B2B Book Club Selection (August 2022)

Account Manager Tips

Todd Caponi, author of The Transparency Sale , brings the science of transparency and intrinsic inspiration to the pages of this book, in a simple-to-understand-and-implement structure to help you get the job, plan, strategize and communicate to your team, your bosses, and even your board. In the end, you’ll see the holes before they form.

B2B 243
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What is Scope Creep & How to Navigate It

Hubspot Sales

If you don't clearly communicate with your client, right off the bat, you leave yourself vulnerable to scope creep. Maintain thorough communication throughout the process. If you have a solid pulse on how the project is progressing, you can get ahead of potential scope creep — all of that starts with open and constant communication.

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Book review: Neuroscience for learning and development by Stella Collins

Red Star Kim

For any type of learning you connect neurons and change the way they communicate Brains consume about 30% of your body’s energy resources whilst being less than 20% of your body weight Dark chocolate can boost serotonin levels Your memory doesn’t get worse as you get older.

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Why creative bot names help build your brand—and better customer relationships

Zendesk

2001: A Space Odyssey is a cult classic; the quintessential “evil robot takes over” science fiction tale featuring a soft-spoken killer robot with the neighborly name of HAL. Friday communicates that the artificial intelligence device is a robot who helps out. Friday, the helper in Robinson Crusoe.