SBI Growth

FEBRUARY 18, 2013

We have seen a tremendous rise in the interest and use of buyer personas since 2002. “Starving the future to feed the present is a mistake - it leads to obsolescence and stagnation. Sometimes it is hard to make this understood.” Burton Richter, Nobel Laureate. It will serve no purpose to rehash how much buyers have changed since then.

Acquisition 125

Acquisition Digitalization Marketing Meetings 125

Customer Think

MARCH 20, 2023

I’ve followed the American Customer Satisfaction Institute (ACSI) results since I started Beyond Philosophy in 2002. Guess what? It’s at an all-time low for the last 17 years. When you consider all the resources organizations and individua.

Organization 59

Organization 59

Sales Readiness Group

MARCH 18, 2022

The movie is an account of the Oakland Athletics baseball team's 2002 season and their general manager Billy Beane's attempts to assemble a competitive team on a minimal budget. You don’t have to be a baseball fan to enjoy the movie Moneyball with Brad Pitt and Jonah Hill.

Sales 62

Sales Management 62

Hubspot Sales

APRIL 25, 2019

When Redbox entered the movie rental market in 2002, they led with an aggressively competitive price of $1.00/per Raise your hand if you miss Blockbuster? Raise your hand if you also high-tailed it to the nearest Redbox when they popped up in front of your local McDonald’s. per day for DVD rentals and no late fees.

Internet 122

Internet Retail Marketing Profitability 122

PartnerTap

FEBRUARY 17, 2021

5 (Autumn 2002). [2] Because the truth is, your ecosystem will only be able to scale if it can adapt to the inevitable changes from COVID-19 and the digital transformation of alliance management. [1] 1] Banford, Jim. Measuring Alliance Performance.” Mckinsey On Finance. 2] Rinaudo, Eileen. Negotiating a Better Joint Venture.”

Digital Transformation 98

Digital Transformation Digitalization Management Finance 98

Account Manager Tips

JULY 22, 2022

Which means the findings are more than just opinion. You can take these to the bank (or at least to your boss). This study is called How Good Are Managers at Evaluating Sales Problems?

Key Account Management 130

Key Account Management Account Management Management Acquisition 130

Hubspot Sales

OCTOBER 25, 2018

This math learning center opened in 2002, and its mission is to "help every child understand – and master – math." It has a low overhead cost, supports its franchisees , and has well-established relationships with national brands like Adidas and the U.S. Soccer Foundation. Mathnasium. Midpoint initial investment : $130,930.

Advertising 144

Advertising Profitability Construction Media 144

SBI Growth

AUGUST 31, 2012

The concept of research-based buyer personas gives companies the knowledge and insight to make informed decisions.

Internet 113

Internet Decision-making Marketing Meetings 113

Hubspot Sales

AUGUST 27, 2020

In 2002, a waitress who won a sales contest for a new Toyota was understandably furious when she was presented with a toy Yoda instead. Imagine losing this powerful motivator just because you didn’t keep your team up-to-date. Don’t make false promises. It might sound obvious, but never promise a prize you can’t deliver on.

Computers and Electronics 131

Computers and Electronics Sales Decision-making Meetings 131

Hubspot Sales

DECEMBER 14, 2018

If you associate craft chocolate with long beards, serious stares, and masculine aesthetics, you aren't alone -- especially if you were part of the chocolate industry in 2002, like Jean Thompson was. In 1991, Thompson left a career with Microsoft to become a stay-at-home mother for nearly a decade.

Retail 95

Retail Banking Advertising Brainstorming 95

Planview

MARCH 19, 2024

I started at Planview in 2002 as a translator. I’m fortunate to work with an amazing team of in-house translators and linguists, as well as trusted vendors. I am also blessed to report to someone who is a great mentor. Tell us about your career journey to date. The office wasn’t very close to my house, and I had two toddlers.

Software 98

Software Software Prioritization Management 98

Hubspot Sales

NOVEMBER 9, 2018

Dogtopia opened in 2002 and has been franchising since 2005 and is the United States' fastest growing pet franchise. I'll dive into the details of Dogtopia, the cost of opening a location, and the support you'll receive from the franchisor. Dogtopia Franchise Information.

Construction 85

Construction Retail Advertising Negotiation 85

Red Star Kim

JUNE 20, 2022

I qualified as a coach in 2002, having had the great privilege of the late Eric Parsloe (who wrote many books on coaching) as my supervisor. Delegates on my coaching training sessions often ask for recommendations of good books on coaching and this is a mature, comprehensive and challenging exploration of what it takes to be a great coach.

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

Showpad

MARCH 14, 2019

In 2002, after Forrester launched TechRankings, the first Wave report was published in 2002, with 30 more published the following year. Due to the transparent nature of The Forrester Wave criteria and evaluation process, it has become one of the most trusted sources in sales enablement technology provider analysis.

Publishing 40

Publishing Sales Decision-making Software 40

Showpad

MARCH 14, 2019

In 2002, after Forrester launched TechRankings, the first Wave report was published in 2002, with 30 more published the following year. Due to the transparent nature of The Forrester Wave criteria and evaluation process, it has become one of the most trusted sources in sales enablement technology provider analysis.

Publishing 40

Publishing Sales Decision-making Software 40

ACT

MARCH 25, 2022

A: Tech Commandos started in 2002 and very quickly began offering Act! We recently spoke with Tech Commando’s CFO, Geri Davis, on how Act! contributes to that mission and supports small businesses in our evolving world of work. Q: To start, please tell us more about Tech Commandos.

Small Business 52

Small Business Remote Working Manufacturing Internet 52

SBI Growth

JANUARY 25, 2014

In 2002, faced with limited payroll, Billy lost his top players to free agency. The sabermetrics were better indicators of offensive success & wins than traditional baseball statistics. If you are not familiar with the story, the results were remarkable. What was his solution?

B2B 48

B2B Marketing Organization Meetings 48

Pinnacle View

JULY 11, 2018

Apple’s 1997-2002 “Think Different” campaign used visual tools of storytelling to refine its brand. During the holidays, Uber, like many companies, sends out referral and promotional offers, creating timely, action-oriented steps customers can take to improve their experience with the service. Video Advertising.

Digitalization 52

Digitalization Marketing Advertising Media 52

ACT

NOVEMBER 18, 2022

Certified Consultant in 2002. . add-on designed specifically for the financial and insurance industry verticals. The popularity of the Act4Advisors software prompted me to start Allied Financial Software, Inc in 2001 and become an Act! add-ons to cater to both unique verticals.

Software 52

Software Software Insurance Financial Services 52

Red Star Kim

MAY 11, 2023

So Davis, Dunn & Aaker proposed the brand touchpoint wheel in their 2002 book – pre-purchase experience, purchase experience and post-purchase experience. Oliver developed the Expectation-Confirmation Theory to accommodate the customer’s post-purchase rationalisation.

Management 130

Management Co-Creation Publishing Leadership 130

Planview

MARCH 3, 2017

The expectations of millennials (born between 1982 and 2002) differ from previous generations. By successfully building a loyal customer base, significant marketing for your business will come from the resulting word of mouth. Lesson: Deliver experiences for millennial customers. They know the difference between good and bad experience.

Customer Experience 45

Customer Experience Innovation Retail Publishing 45

AchieveIt

MAY 31, 2024

One example is when Hewlett Packard (HP) merged with Compaq in 2002. This is because you’re asking people to enter a new reality that is significantly more difficult than what came before. We see examples of these failures all the time. This lack of planning led to temporary cultural clashes, trust issues, and workflow delays.

Acquisition 52

Acquisition Management Leadership Communication 52

SBI

SEPTEMBER 4, 2012

During the whole of the ‘90s and between 2002-2007 most sales organizations benefited from high demand for their products and services. Mike contends that because many of today’s sales reps began their career during times of economic prosperity. They simply never had to learn how. Salespeople could get away with being reactive.

Account Management 40

Account Management Decision-making Media Meetings 40

Planview

MARCH 3, 2017

The expectations of millennials (born between 1982 and 2002) differ from previous generations. By successfully building a loyal customer base, significant marketing for your business will come from the resulting word of mouth. Lesson: Deliver experiences for millennial customers. They know the difference between good and bad experience.

Customer Experience 40

Customer Experience Innovation Retail Publishing 40

QYMATIX

JANUARY 3, 2023

As a result, the additional sales were about another 20% from recommendations in 2002. Amazon, one the the most famous companies around the world has spent over 10 years in developing a recommender system for their needs.

e-Learning 40

e-Learning Internet Retail B2B 40

Agile CRM

NOVEMBER 25, 2022

Live chat services entered the business realm in 2002 with the launch of Live Chat. Through this initiative, customers could speak with a company representative directly via the company website without making phone calls. Because it was widely believed to be excessive and expensive, it took a while to catch on with businesses.

Software 52

Software Software Media CRM 52

Agile CRM

MARCH 11, 2021

CIGNA healthcare, the fourth largest insurer lost 6 percent of its membership in 2002. This CRM failure could have been prevented with an incremental approach to its implementation, making it easier to manage. CIGNA Healthcare. CIGNA implemented a CRM that saw it migrate 3.5

CRM 52

CRM eCommerce e-Learning Healthcare 52

QYMATIX

MAY 17, 2022

Journal of Economic Literature, November 22, 2002. Clements: “An Evaluation of the Survey of Professional Forecasters Probability Distribution of Expected. Inflation and Output Growth” Ed. 2018): Sales Performance Management. SpringerGabler.

Sales Analytics 40

Sales Analytics CRM B2B Sales Management 40

ReviewTrackers

MARCH 29, 2017

In partnership with CMS, the AHRQ originally tested HCAHPS through a variety of methods, including cognitive interviews and consumer focus groups, beginning in 2002. The National Quality Forum , an organization that measures quality measurement and reporting in healthcare, fully endorsed HCAHPS in 2005.

Healthcare 0

Healthcare Government Communication Media 0

ReviewTrackers

SEPTEMBER 26, 2018

Founded in 2002, automotive website DealerRater is one of the leading car dealership review websites today, helping dealers create connections, inspire trust among automotive buyers, and sell more cars. Why Claim Your Business on DealerRater? DealerRater provides more than 4 million service and sales reviews across 41,000 U.S.

Management 20

Management Sales 20

PandaDoc

MAY 25, 2021

This is exactly what Mike Cannon-Brookes has done since starting his company in 2002. Rather they could …build a way to cooperate with them and get the best of both worlds. What people think about Atlassian software.

Software 52

Software Software Co-Creation e-Learning 52

PandaDoc

MAY 25, 2021

This is exactly what Mike Cannon-Brookes has done since starting his company in 2002. Rather they could …build a way to cooperate with them and get the best of both worlds. What people think about Atlassian software.

Software 52

Software Software Co-Creation e-Learning 52

SmartKarrot

APRIL 13, 2020

It was acquired by eBay in 2002 but split in 2014. The SaaS giant has a phenomenal history and today it operates in 202 countries worldwide. It records an average of 32 payment transactions per active account. In a press release , the financial process automation firm confirmed a 124% increase in its payment volume.

Software 19

Software Software Acquisition Innovation 19

SalesGlobe

FEBRUARY 9, 2022

Iron Mountain first got into the business of cloud-based storage in 2002 through partnerships with LiveVault and Connected. Brennan looks for consistency in strategic alignment as well as for areas where sales programs can improve the sales organization’s ability to execute.

Value Proposition 52

Value Proposition Advertising Sales Profitability 52

SmartKarrot

FEBRUARY 3, 2022

Founded in: 2002. Neoway caters to a wide range of industries, including consumer products, oil and gas, transportation, construction, health and pharmaceuticals, telecommunications, banking, and technology, to name a few. CEO: Jaime De Paula. The company’s services cater to small and medium-sized businesses.

e-Learning 10

e-Learning Banking Transportation Financial Services 10

SBI Growth

AUGUST 28, 2012

If your next sales leader candidate has 15 years of software sales experience, does it really matter if he was able to sell an on premise enterprise system to a customer in 2002? Netflix evolved faster and won. It’s not relevant that they’ve worked in the industry for dozens of years.

Decision-making 107

Decision-making Leadership Publishing Sales Leadership 107

QYMATIX

NOVEMBER 2, 2021

Sharp, Byron and Allsopp, Jason (2002) Where does sales revenue growth come from? Sales Promotion Models – Harald J. van Heerde and Scott A. Neslin – International Series in Operations Research & Management Science. in Australia & New Zeland Marketing conference proceedings.

B2B 103

B2B Sales Profitability Sales Analytics 103