Red Star Kim

NOVEMBER 2, 2023

And although I didn’t use the term in my first sales book in 2003, I did use it in the title of a 2014 business development book Rainmakers – business development for lawyers (kimtasso.com) ). When I first worked with law firms in 1989 I was surprised by the use of the term for business development.

Client Relationships 130

Client Relationships CRM Financial Services Decision-making 130

Help Scout

MAY 14, 2021

was founded in 2003 by Adam Hewett with the goal of helping people focus, relax, and sleep by way of neuroscience-backed functional music. When you provide a tool that your customers rely on to achieve their daily goals, a common guiding value is a user-first mentality. But what does this actually mean?

Customer Success 109

Customer Success Communication Organization Marketing 109

Nutshell

MAY 9, 2019

I’m willing to bet you’re already confused, and images of Tina Fey in the 2003 SNL skit are dancing through your head. Or you very well could be reading this while your rib cage rests on the top of your very own pair of mom jeans.

e-Learning 112

e-Learning Retail Sales Publishing 112

Deep Insight

SEPTEMBER 5, 2020

Well, it turns out that both words were in fairly common usage from 2003. .” I used to think they were both very recent inventions. I certainly never heard of the terms before the last global recession a decade ago. The other thing I didn’t realise is that the words have slightly different meanings in Europe and the USA.

Computers and Electronics 52

Computers and Electronics B2B Account Management Sales 52

Strategic Communications

JUNE 1, 2021

In 2003, Leinie Lodge was built and has become a popular destination for locals and visitors alike. Established in 1867, the brewery has been around for 150 years, even surviving Prohibition. Tours and tastings were a mainstay of the brewery, at least as far back as my memory serves. Yes, beer is sold and consumed at Leinie Lodge.

Food and Beverage 52

Food and Beverage Retail Small Business Advertising 52

Zendesk

AUGUST 30, 2021

The United States has similar email spam laws, like the 2003 CAN-SPAM Act. If you send do-not-reply emails from an unmonitored account, the lack of reply options makes it challenging for customers to opt out. This violation could bankrupt your company, with fines of up to 20 million euros.

Communication 98

Communication CRM Small Business Customer Experience 98

Deep Insight

MAY 25, 2020

Well, it turns out that both words were in fairly common usage from 2003. .” I used to think they were both very recent inventions. I certainly never heard of the terms before the last global recession a decade ago. The other thing I didn’t realise is that the words have slightly different meanings in Europe and the USA.

Computers and Electronics 52

Computers and Electronics B2B Account Management Sales 52

Hubspot Sales

SEPTEMBER 21, 2018

Finding Nemo, 2003. “Keep your friends close, but your enemies closer.” - The Godfather Part II, 1974. I am your father.” - Star Wars Episode V: The Empire Strikes Back, 1980. Just keep swimming.” Today, I consider myself the luckiest man on the face of the earth.” - The Pride of the Yankees, 1942. You is kind. You is smart.

Communication 93

Communication Sales 93

SBI

MARCH 2, 2021

Since 2003, Point of Reference has been powering B2B customer reference programs that fuel business growth and fortify brands. After the parties agree on a date and time, both receive confirmation messages, as does the salesperson. This new feature is included with ReferenceEdge’s many other capabilities at no additional cost.

Logistics 34

Logistics Sales Business Growth CRM 34

Zendesk

AUGUST 19, 2022

On August 19, 2003, a bomb attack in Baghdad, Iraq, killed 22 humanitarian aid workers. In 2008, the UN General Assembly designated this date—August 19—as World Humanitarian Day (WHD) to commemorate aid workers who have lost their lives in the line of duty.

Digitalization 52

Digitalization Organization Communication Software 52

Cosawi

FEBRUARY 22, 2023

2003), ‘‘Transformational, transactional, and laissez-faire leadership styles: a meta-analysis comparing women and men’’, Psychological Bulletin, 129(4) pp. SAMA Conference Presentation, VACA2021. Beckhard, R. Organizational development. Reading, MA: Addison-Wesley. Eagly, A.H., Johannesen-Schmidt, M.C. and van Engen, M.L.

Innovation 52

Innovation Leadership Emotional Intelligence Stakeholders 52

Hubspot Sales

NOVEMBER 2, 2017

Gitomer published the original Sales Bible in 1994 and came out with a revised edition in 2003. These are the tactics behind dramatic growth -- and the best part is they can be learned and iterated by individual salespeople. 10) The Sales Bible: The Ultimate Sales Resource.

Sales 101

Sales Publishing Decision-making Communication 101

Red Star Kim

JULY 25, 2023

But it does correlate with arrogance, prejudice and discrimination (Baumeister et al, 2003). She notes that research shows that high self-esteem is not linked with better relationships or better performance. She also suggests you ditch positive affirmations.

Decision-making 246

Decision-making Emotional Intelligence Management Construction 246

SBI Growth

JULY 13, 2013

From 2003-2011, Dave was on a rocket ship. Dave was a turnaround guy. He turned poor performing teams into high performing teams. He did it as a District Sales Manager. Then he did it as a Regional Director for 5 states. He got the offer he couldn’t refuse. Dave became VP of Sales for the Americas. Dave’s first year, he ran his playbook.

Decision-making 124

Decision-making B2B Sales Leadership Sales Management 124

S4 Consulting

JULY 23, 2018

Are we all less risky and more skillful than our fellow drivers? Acta Psychologica, 47, 143-148. [2] 2] Fossati, P., Hevenor, S. Graham, S. Keightley, M. Craik, F., & Mayberg, H. In search of the emotional self: an fMRI study using positive and negative emotional words. American Journal of Psychiatry , 160 (11), 1938-1945. [3] 3] Drevets, W.

Emotional Intelligence 52

Emotional Intelligence e-Learning Decision-making Prioritization 52

Mike Kunkle

JUNE 12, 2022

I’ve used validated, normative, psychometric assessments since 2003 for a variety of purposes ( hiring , development, organizational assessments, sales force evaluations , change readiness, sales systems diagnostics, and more). Just ask basketball legend, Michael Jordan, about his baseball career.).

Sales 130

Sales Decision-making Virtual Selling Remote Working 130

SBI Growth

DECEMBER 31, 2012

Harvard Business Review published Let’s Hear it for B Players in 2003. During times of change, they provide a perspective that sustains organizational performance. Their low profiles make them some of the most secure and focused contributors. Their research sub-divided B players into 4 groups: Former A players.

Sales 113

Sales Publishing Organization Management 113

MTD Sales Training

SEPTEMBER 9, 2011

Launched in 2003, LinkedIn reports to have more than 120 million registered members in over 200 countries worldwide. With the influx of social networking sites flooding the Internet, LinkedIn has emerged as the premiere resource for business professionals.

B2B 48

B2B Internet Advertising Sales Training 48

ReviewTrackers

AUGUST 13, 2018

First introduced by Frederick Reichheld in his 2003 Harvard Business Review article, the Net Promoter Score (NPS) survey methodology is one that countless organizations are using in order to measure customer satisfaction. Simply put: customer satisfaction metrics are indicators of the health of your relationship with the customer.

Customer Experience 58

Customer Experience Business Growth Software Software 58

Nutshell

DECEMBER 21, 2020

Founded by Jason VandeBoom in 2003, ActiveCampaign helps 120,000 customers with its “customer experience automation platform.” Nutshell’s Constant Contact integration syncs your contacts in one click, automatically subscribes leads to the appropriate email lists, measures the engagement of your email marketing, and lots more. ActiveCampaign.

CRM 62

CRM Marketing Software Software 62

Farland Group

SEPTEMBER 28, 2022

I’ve been working in ABM since I coined the term back in 2003, and I guess people know me for ABM. A: “I’ve been in B2B marketing for over 30 years now and about 11 of those were on the client side; so, I’ve done a ‘real job’, and then the rest were consulting and training.

Co-Creation 52

Co-Creation Marketing Management Suppliers 52

Red Star Kim

DECEMBER 9, 2022

The firm’s marketing is based primarily on news coverage, events and meetings based on its survey results.

Leadership 26

Leadership Future of Work Marketing Profitability 26

ReviewTrackers

SEPTEMBER 29, 2019

First introduced by Frederick Reichheld in his 2003 Harvard Business Review article, the Net Promoter Score (NPS) survey methodology is one that countless organizations are using in order to measure customer satisfaction. Simply put: customer satisfaction metrics are indicators of the health of your relationship with the customer.

Customer Experience 20

Customer Experience Business Growth Software Software 20

ReviewTrackers

JULY 31, 2018

It is also the question that you’ll find in every survey that utilizes the Net Promoter Score (NPS) methodology, first introduced by Frederick Reichheld in his 2003 Harvard Business Review article, “ One Number You Need to Grow ”. This customer feedback question is often used to gauge the loyalty of a customer to your business.

Customer Experience 20

Customer Experience Media Communication Marketing 20

ReviewTrackers

JULY 31, 2018

It is also the question that you’ll find in every survey that utilizes the Net Promoter Score (NPS) methodology, first introduced by Frederick Reichheld in his 2003 Harvard Business Review article, “ One Number You Need to Grow ”. This customer feedback question is often used to gauge the loyalty of a customer to your business.

Customer Experience 20

Customer Experience Media Communication Marketing 20

Zendesk

SEPTEMBER 22, 2022

Listing your “partyanimal29@aol.com” email address from 2003 doesn’t make the best impression on a hiring manager. Links to your professional social media profiles (LinkedIn). Personal website (optional). Make sure your email address and any social media links you include are professional.

Communication 52

Communication Customer Experience Decision-making Media 52

SmartKarrot

MAY 18, 2022

Recommendations: This is yet another common technique that has been in use since 2003. The pages can be customized according to the customers’ preference or the channel they have been redirected from. This technique involves prompting users with recommendations based on their behaviors and purchase history.

Customer Experience 10

Customer Experience Communication Digitalization Customer Success 10

Mike Kunkle

NOVEMBER 26, 2022

I started in 1991 with my first methodology and the training program for it, and evolved rapidly until about 2003-2004, when I had my first version of the building blocks in place. As I moved between employers or clients, I looked for ways to create replicable, repeatable processes and systems that would produce predictable results.

Sales 200

Sales Leadership Transportation Sales Training 200

SmartKarrot

SEPTEMBER 22, 2022

The Net Promotor Score was created by Fred Reichheld in 2003 and is used by businesses globally. The Net Promoter Score, also known as NPS, is a metric used to measure customer satisfaction (CSAT) and brand advocacy. Customer loyalty is a huge aspect for any business to drive success and scale their business.

Software 10

Software Software Customer Experience Customer Success 10

SmartKarrot

JUNE 22, 2023

Microsoft launched OneNote in 2003, and it became a part of its Microsoft Office suite in 2007. While OneNote is a product from the digital solutions major Microsoft, Evernote is an independent product that brings powerful features to the table. Currently, OneNote is offered as a bundle with Windows 10 and 11.

Artificial Intelligence 10

Artificial Intelligence Value Proposition Organization Remote Working 10

Hubspot Sales

NOVEMBER 27, 2023

Her journey in this field began in 2003, and since 2016, she has been dedicated exclusively to sales. Celeste Moya Celeste Moya is a seasoned professional in the world of high-net-worth life insurance sales, boasting nearly two decades of industry experience. As she says, she has been through all the motions in the sales industry.

Sales 103

Sales Negotiation Leadership Client Relationships 103

Insightly

JULY 15, 2022

In 2003, the US federal government enacted CAN SPAM to ensure consent, honor opt-outs and prohibit falsity and deception. Spam filters are used by ISPs and mail providers for safety purposes. They prevent phishing, business email compromise…really the bad stuff.

Government 98

Government Internet Marketing CRM 98

Hubspot Sales

MAY 27, 2020

In 2003, researchers from MIT and University of Chicago conducted an experiment about pricing in retail. By bracketing your standard option, you're creating the impression that it's the most sensible, valuable choice. Charm Pricing. Charm pricing is a psychological pricing strategy where businesses charge at "odd prices."

Retail 95

Retail Profitability Sales Marketing 95

Arpedio

MAY 25, 2021

Since 2003, Trackunit has specialized in the design and development of fleet management solutions, connecting and tracking machines and operators across a wide range of industries. Client Case study. Trackunit and Arpedio join forces on a digital transformation journey. about Trackunit.

Digital Transformation 52

Digital Transformation Digitalization Construction B2B 52

Peter Simoons

DECEMBER 9, 2020

This is what Rolls Royce did in 2003, when they established an alliance with several logistic partners; this alliance led to an increase in Rolls Royce’s on-time delivery time and greatly reduced costs without making a dent on profits. .

Government 52

Government Value Proposition Logistics Publishing 52

LinkedFusion

SEPTEMBER 14, 2022

LinkedIn was founded in 2003 by Reid Hoffman, Allen Blue, Konstantin Guericke, and Eric Ly. The company was launched on May 5th, 2003, and currently has over 500 million registered members in over 200 countries and territories around the world. It is one of the most popular social media sites for professionals.

Media 52

Media Acquisition Digitalization Marketing 52

Mike Kunkle

JULY 2, 2022

Way back in 2003, I worked in a department called Performance Development and led the Sales Performance Development team. And today, even functions entitled sales training are doing some enablement work.

Sales 130

Sales Sales Training Leadership Decision-making 130