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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

The key is to know which customers are willing, or seeking, to elevate the relationship so that you know which customer relationships to invest in — those that will not only produce better results today but will help you innovate your business sustainability into the future. But that’s a topic for a different day. 4: Focus on value.

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How Facebook Made Innovation a Daily Habit

Planview

Since its founding in 2005, Facebook has become one of the most innovative companies in the world. Creating a culture of innovation, and how to do it, is a topic that’s often talked about – it’s the number one reason why Spigit customers launch ideation programs. Think of innovation as a muscle. According to Inc.,

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Getting to Yes Quickly: How Amazon Out-Innovates the Competition

Planview

How does tech titan Amazon out-innovate its competition time-after-time? They revolutionized the shipping and delivery business with Amazon Prime in 2005 and Prime Now years later in 2014. That’s a lot of innovation and disruption of an industry for one company. They do one thing more frequently than most. Final thoughts.

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Getting to Yes Quickly: How Amazon Out-Innovates the Competition

Planview

How does tech titan Amazon out-innovate its competition time-after-time? They revolutionized the shipping and delivery business with Amazon Prime in 2005 and Prime Now years later in 2014. That’s a lot of innovation and disruption of an industry for one company. They do one thing more frequently than most. Final thoughts.

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5 Takeaways from the 2016 Chief Innovation Officer Summit in New York

Planview

The recent 2016 Chief Innovation Officer Summit in New York saw no shortage of phenomenal topics, speakers, and discussions. Building a culture of innovation. Related article: 6 Key Takeaways from the 2016 Chief Innovation Officer Summit. Disruptive technologies like virtual and augmented reality. Quick story.

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Productivity, AI, and the Future of Digital Connected Work

Planview

According to a recent survey conducted by Deloitte, which involved more than 1,300 C-suite executives across North America, Asia Pacific, and Europe, the top priority identified by these leaders is driving innovation. The decline in labor productivity growth isn’t just a stateside issue; since 2005, it’s been a global concern.

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Top Sales Tools of 2020 and the Digital Sales Revolution

SBI

Citia ClearSlide Crescendo HippoVideo InsideView Mediafly MRP Point of Reference Qstream Revegy Sharetivity StitchView StorySlab TechTarget Turtl Valkre The solutions above are reflective of the exciting innovation we’re seeing in the industry. No question, that launching the Salesforce Appexchange in 2005 altered the industry forever.