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Operationalize Personas to Meet Your 2013 Goals

SBI Growth

Do you want to increase sales and meet your 2013 goals? What changes do I need to make to our CRM or Sales Force Administration Tools? Finally, subscribe to our blog and continue to learn about Buyer Personas and how they will help your organization meet your 2013 goal. Hey, Sales Operations leaders. Author: Joshua Meeks.

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Top 5 Sales Rep Behaviors to Change in 2013 – with HR’s Help

SBI Growth

Can you count on your current Sales Rep behaviors to “Make the Number” in 2013? Sign up for our Make the Number tour to learn more about how top performing companies will change Sales in 2013. These are the behaviors to change among Sales Reps for 2013 followed by actions HR should take to help make this happen. Call to Action.

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Reflections on 2013: Social Proof, Quota Killers, Failing CRM, and Recommendations

SBI

For me personally, I was honored to get a Silver award for best Sales Blog Post of 2013. Since 2013 is coming to a fast close, I thought I would offer some of our most popular posts here, including the one that took the silver. Why Your Focus on Quota is Killing Revenue Growth (Silver medal winner for best Sales Blog Post of 2013).

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Increasing Seller Adoption of CRM: Turning a Passive Data Repository into a Powerful Decision-Making Tool

Miller Heiman Group

No seller has ever said, “My CRM helped me close that deal.” Yet customer relationship management (CRM) systems hold the information that could help sellers close deals. Traditionally, CRMs have been bulky and expensive, rendering them unaffordable to small businesses. Today’s CRMs evolved beyond those awkward early steps.

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Make Sales Data Meaningful in 2013 by Spending Time in the Field

SBI Growth

Analyzed win/loss reason our reps fill out in CRM. Does the stage of the opportunity logged in CRM sync with where the customer is in the buying cycle? Also make sure you sign up for our Make The Number Tour: How Your Peers Are Allocating People, Money and Time in 2013. Organizations doing these things aren’t poor performers.

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Rainmaking best practice in professional services firms (Selling behaviours)

Red Star Kim

At the end of each day, he emails notes to his direct reports, who feed them into Marathon’s CRM system. CRM systems can prompt partners to proactively engage clients at certain time intervals or when client-related issues arise. The article What Today’s Rainmakers Do Differently (hbr.org) was published in Nov-Dec 2023.

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Selling challenges in professional services: Sales processes and skills

Red Star Kim

Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. The culture and rewards systems sometimes worked against integrated client teams.