article thumbnail

Key Account Management (KAM) – Start small, Be strategic and Provide support

Red Star Kim

(multiple choice) 58% Regular updates to the Board 58% Regular reports for each key client (by M&BD) 33% Teams present at departmental meetings 25% Regular report for firm overall (by M&BD) 25% Dashboard for senior management 25% Regular reports for each key client (by CRP) 8% Intranet – automatic updates 17% Other Related KAM articles (..)

article thumbnail

Book Review: The Culture Map by Erin Meyer – Decoding how people think, lead and get things done across cultures (Diversity and cross-cultural intelligence)

Red Star Kim

Overview The 2015 book is full of entertaining and relatable workplace stories and anecdotes showing how m iscommunication and misunderstanding occur in multi-cultural settings. It will also help coaches, counsellors and therapists who work with clients from different cultures in support of their understanding of diversity.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

17 Best Business Email Templates to Get New Clients & Boost Sales

Hubspot Sales

Editor's note: This post was originally published in October 2015 and has been updated for comprehensiveness. Remember that many other people would be reading this guide, so don’t just copy and paste this template. Instead, model it after your business and prospect’s needs.

article thumbnail

Campaigns, thought leadership and project management – People, Planning and AI

Red Star Kim

38% Lack of fee-earner engagement 25% Lack of M&BD time/resource 6% Integration with other aims/projects/campaigns 6% Culture (politics, lack of rewards) 6% Project management processes/systems 6% Unclear or unrealistic aims/expectations 0% Scope creep 0% Poor internal communications/silo mentality (..)

article thumbnail

Perfect Pitch Process – Don’t just parachute in the fee-earners

Red Star Kim

10% Yes – Always 20% Yes – sometimes 60% Someone else does it 10% Never/We don’t do this as a firm Related articles on pitches, tenders and bids Pitching – Focus on the client’s needs (Let the client do the talking) May 2025 Book Review: Strategic Tendering for Professional Services April 2025 Pitching and tendering – Manage (..)

article thumbnail

Proactive Marketing and BD Executive: Skills questions

Red Star Kim

It has been good to see specific areas of marketing I am knowledgeable and areas that may not come up in my day to day runnings Related marketing and business development executive posts Proactive Marketing and Business Development Executive December 2024 questions from Proactive Marketing/BD Executives April 2024 Proactive marketing and business (..)

Marketing 130
article thumbnail

Why Social Media Has Changed The Face Of Selling

MTD Sales Training

Websites Are Passé: A 2015 State of Content report by Adobe highlight key websites facts as follows: 39% – People stop engaging with a website if it takes too long to load. 2015 State of Marketing report from Salesforce found the following key statistics: 71% – Marketers believe mobile marketing is core to their business.

Media 62