Red Star Kim

AUGUST 11, 2022

Assess communication needs, communication channels and ability to deliver key messages. Develop the communication strategy (business rationale, principles for communication messages). Executive communication plan. Project vs campaign management (kimtasso.com) October 2016. Assess learning capabilities.

Management 130

Management Stakeholders Digital Transformation e-Learning 130

Red Star Kim

SEPTEMBER 26, 2023

Naturally it is important that the leadership team communicates the rationale for the change. Build enthusiasm for a joint vision of the future Promote dialogue Too often change communications are one-way. Yet communication needs to be two-way. When prolonged, the effects are exhausting and we reach change fatigue quickly.

Management 113

Management Co-Creation Communication Leadership 113

Engage Selling

SEPTEMBER 6, 2016

Maybe you’re 100% perfect at your job. Maybe your pipeline is always overflowing with hot leads, you never have to place a cold call or send a cold email, your sales cycle is complete in a matter of days, and … Read More »

Sales 48

Sales Client Relationships Sales Training Communication 48

Red Star Kim

SEPTEMBER 8, 2023

We communicate differently with procurement professionals than other decision-makers and users of professional services. Procurement and pricing Increasingly for global or public sector clients, procurement will have a major role in managing panels, framework agreements and tenders. Often, pricing becomes the focus of these negotiations.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Engage Selling

SEPTEMBER 20, 2016

Dreamforce Sales Summit is just a couple weeks away! Tickets for the event are sold out, but if you’re going to be attending, I encourage you to join me for my session. When you do, be sure to bring along … Read More »

Sales 75

Sales Client Relationships Communication Management 75

Red Star Kim

JULY 7, 2023

Sometimes a simple shift in how we think (as we do when we reframe Two big guns of communication – face time and reframing (kimtasso.com) ) leads to changes in our behaviour, which in turn elicits different emotions, reactions and behaviours in others. But it helps to consider how you have reacted to change situations in the past.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Strategic Communications

DECEMBER 11, 2023

Corporate giving to charities has seen a significant increase since 2016. Communication and Recognition. Communicating about your charitable giving activities—and the efforts of employees—is important, both internally and externally. In 2021, corporations donated an estimated $21.08 billion to U.S. from the previous year.

Marketing 52

Marketing Banking Communication B2B 52

Red Star Kim

NOVEMBER 1, 2023

Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels. This has changed the sales process fundamentally in many environments.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

NOVEMBER 24, 2023

ESG targets and work is under-communicated and clients will be increasingly interested in purpose versus profit”. Sam Round of Hazlewoods Accountants reflected “Discussion revealed that clients are most concerned with the wellbeing of people and their social contribution.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Red Star Kim

FEBRUARY 22, 2024

(Video) (kimtasso.com) July 2021 Never split the difference: Negotiating by Chris Voss (kimtasso.com) May 2021 Book review – Persuasion: The art of influencing people by James Borg (kimtasso.com) March 2021 Active Listening (Video) (kimtasso.com) November 2020 Selling Basics – Detectives and DMUs (Video) (kimtasso.com) October 2020 Soft skills – (..)

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Red Star Kim

OCTOBER 3, 2022

This was seen as a powerful way to communicate a firm’s personality and values. Non-Verbal Communication (NVC): When discussing the importance of how you say things compared to what you say, we talked about the work on “Honest Signals” by Alex “Sandy” Pentland at MIT. strategic tendering (kimtasso.com) May 2017.

Decision-making 130

Decision-making Communication Meetings Marketing 130

Red Star Kim

FEBRUARY 21, 2024

Two big guns of communication – face-time and reframing (kimtasso.com) Redefining and reframing a problem is often a step in problem-solving methods. Labelling theory suggests that if we label someone or something, we are more likely to pay attention to those behaviours that support our label.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Red Star Kim

NOVEMBER 13, 2023

EQ covers a lot of the important abilities people need to support good communications and relationships. However, I do use a number of assessment tools in my coaching and development work. An important assessment that I use a lot is for Emotional Intelligence (EQ). kimtasso.com).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Red Star Kim

DECEMBER 18, 2023

Align, integrate, focus, educate, champion (kimtasso.com) July 2018 Integrated marketing – Sector, KAM and CEM (kimtasso.com) August 2016 Property marketing Our delegates from the real estate sector raised some interesting questions. the bricks and mortar).

Marketing 130

Marketing Strategic Thinking Artificial Intelligence Stakeholders 130

PartnerTap

FEBRUARY 17, 2021

Trust is built by prioritizing communication and clarity as well as outlining clear expectations and goals. Digital tools and platforms that enable data sharing , communication and collaboration are critical to keeping partnerships transparent. 58 (Spring 2016). More than ? Trust is a prerequisite to data sharing.

Digital Transformation 98

Digital Transformation Digitalization Management Finance 98

Mercuri International

MARCH 8, 2022

There are countless definitions of value-based selling, but the common thread in them all is that you should aim to communicate the value of your offering to your customers, rather than the specific features it provides. 1 ProSales Institute (2016). Sales Agenda 2016. What does it mean to be value-based? References. 3 Gejrot, B.

Suppliers 52

Suppliers Shareholders Value Proposition Innovation 52

Strategic Communications

NOVEMBER 29, 2023

Independent work: Choice, necessity, and the gig economy,” a 2016 study from McKinsey Global Institute , found that “up to 162 million people in Europe and the United States—or 20 to 30 percent of the working-age population—engage in some form of independent work.” Time and technology have changed that, though.

e-Learning 52

e-Learning Publishing Finance Communication 52

Zendesk

NOVEMBER 3, 2022

The company’s revenue has increased steadily since 2016, reaching more than $502 million in 2021. And I think that the best thing that we’re doing is ensuring that we are communicating effectively across the board. Upwork was also named one of Time’s 100 most influential companies of 2022. They are part of the Upwork family.”.

Stakeholders 98

Stakeholders Innovation Customer Experience Management 98

Hubspot Sales

OCTOBER 17, 2018

But even a damaging year of scandal in 2016 -- which saw them lose their founder and CEO and weather the “Delete Uber” campaign -- didn’t dilute Uber’s market share too much. Nook peaked as a $933 million per year business, but, in 2016, they reported earnings of just $146 million. million riders.

Food and Beverage 102

Food and Beverage Acquisition e-Learning Manufacturing 102

Hubspot Sales

NOVEMBER 21, 2019

It tracks and manages all interactions and communication your reps have with prospects and customers. Manage all communication and interactions with prospects. All communication, both internal (rep to rep) and external (rep to prospect), can be managed through a CRM. Ensure team communication is facilitated.

CRM 109

CRM Facilitation Software Software 109

Miller Heiman Group

MARCH 6, 2018

According to the 2017 CSO Insights Sales Enablement Optimization Report , almost 60 percent of sales organizations currently have a person, program or function dedicated to sales enablement – almost double the number from 2016 (33 percent). Finally, develop a strategy for measuring and communicating success.

Sales 72

Sales Acquisition Organization Decision-making 72

Jermaine Edwards

NOVEMBER 25, 2021

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Failure to communicate with stakeholders for change management. COMMUNICATE. Communication Plan. Failure to keep stakeholders informed. Level of detail?

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

Hubspot Sales

DECEMBER 16, 2020

According to an interview with business consultant Terry Rice, Kane's revenue run rate was over eight figures by 2016 — while only employing a staff of five. Image Source: The Ridge. The Ridge scaled as quickly as it took off. Kane's inspiration for The Ridge didn't come out of nowhere. Image Source: CIO Review.

Innovation 139

Innovation eCommerce Software Software 139

Envisio

APRIL 22, 2024

Transparency: Transparent reporting of performance data fosters trust among community members as well as other cross-sector organizations and government agencies that may be involved in implementing climate action plans. Cities should strive for openness and clarity in their communication of climate action progress.

Energy and Utilities 52

Energy and Utilities Government Transportation Decision-making 52

Zendesk

NOVEMBER 2, 2022

Customers want to reach you on the same apps they use to communicate with friends and family. Since 2016, PURE has used Zendesk to elevate the employee experience—from standard IT support to complicated data and platform improvements. So be where they are—on messaging apps like WhatsApp, live chat, phone, and email.

Insurance 52

Insurance Financial Services Customer Experience Digitalization 52

Hubspot Sales

DECEMBER 20, 2017

They include a salesperson's ability to relate and communicate with others, emotional intelligence, level of charisma and confidence, and more. Effective communicator. Buyers are much more sophisticated than they used to be -- and what worked in 1996 definitely won’t fly in 2016. Finally, communicate with your manager.

Emotional Intelligence 143

Emotional Intelligence Communication Meetings Leadership 143

Hubspot Sales

JANUARY 9, 2023

Your non-verbal communication is just as important as what you say. Editor's note: This article was originally published in September 2016 and has been updated for comprehensiveness. Follow the pleasantries up with an open-ended question to learn more about your prospects and their needs. Remember to smile.

Media 108

Media Publishing Meetings Communication 108

Zendesk

OCTOBER 5, 2023

Since 2016, Mizuno has been the choice of irons for many players out of contract on the PGA Tour. Communication between departments is key Before Zendesk, Mizuno used two standalone CRM platforms for customer support and sales, which did little to provide insight into the customer experience. “Golf is its own animal,” said Conner. “It’s

Procurement 52

Procurement Manufacturing Retail Facilitation 52

Planview

FEBRUARY 22, 2017

64% of consumers (B2C) and 80% of business buyers (B2B) expect real time communication with companies. Consumers absolutely expect real time communication whether that’s on a company website or through social networks like Twitter. 75% of companies said their top objective for 2016 was to improve the customer experience.

Customer Experience 40

Customer Experience B2C Investors Innovation 40

Planview

FEBRUARY 22, 2017

64% of consumers (B2C) and 80% of business buyers (B2B) expect real time communication with companies. Consumers absolutely expect real time communication whether that’s on a company website or through social networks like Twitter. 75% of companies said their top objective for 2016 was to improve the customer experience.

Customer Experience 40

Customer Experience B2C Investors Innovation 40

Hubspot Sales

MAY 15, 2020

While mobile wallet payments only accounted for $75 billion in 2016, they are projected to reach $500 billion by 2020. Automated, synchronized data increases overall business efficiency by improving order fulfillment and timely communication. eWallet technology is a must. Magento emerges as the top global eCommerce platform.

eCommerce 145

eCommerce Supply Chain Retail Artificial Intelligence 145

ClearPoint Strategy

MARCH 7, 2023

Residents can click on these to get more data such as graphs, charts, and detailed descriptions. Florida Department of Environmental Protection Another organization in Florida that has been partnered with ClearPoint since 2016 is The Florida Department of Environmental Protection.

Government 52

Government Construction Software Software 52

Red Star Kim

NOVEMBER 18, 2022

Client Experience Management (CEM) in professional service firms (kimtasso.com) 2016. Professional Marketing Forum Conference report 2018 (kimtasso.com). Professional Marketing Conference 2017 (kimtasso.com). Psychology in marketing and selling from PM Forum 2015 (kimtasso.com).

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Strategic Communications

JANUARY 12, 2021

“Specifically for marketers, business messengers delivering personal, contextual, and real-time communication to website visitors or customers and are a key component to every marketing strategy, from website optimization to [account-based marketing],” Murphy-Reuter says. Facebook introduced its Messenger bot platform in 2016.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

Hubspot Sales

MAY 5, 2020

Communicate that information to your marketing team and you’ll be rewarded with more relevant and useful content. Editor's note: This post was originally published in March 3, 2016 and has been updated for comprehensiveness. Won and lost deals analysis. Deals-in-progress aren’t the ones you should be focusing on.

Sales 113

Sales Publishing Marketing Management 113

Tenfold

JULY 18, 2017

Speak to the people on the ground—those who directly communicate with customers—to better understand the customer base. Podcast listening increased by 23 percent between 2015 and 2016. The way to do that is to maintain constant and consistent communication. Is there a business to business marketplace a business owner can access?

Marketing 75

Marketing Internet Advertising Sales 75

Strategic Communications

AUGUST 1, 2023

How Marketers and Sales Reps Should Understand the Dark Funnel The concept of the dark funnel emerged around 2016, according to Deskins. About Us Strategic Communications, LLC, works with B2B clients to help them achieve their goals through effective content marketing and management with both internal and external audiences.

Digitalization 52

Digitalization Decision-making Marketing Communication 52