Red Star Kim

DECEMBER 12, 2023

In early December (and despite the train strike), we gathered at the offices of London | Simmons & Simmons (simmons-simmons.com) for a workshop on “Future Marketing and Business Development Manager”. Future Marketing and Business Development Manager: Connections, Collaboration, Context, Creativity, Cause and Continuous learning.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

SEPTEMBER 26, 2023

As well as rational approaches (we considered several change management methodologies including Kotter’s), both elements involve engaging emotions and taking people on the change journey. Nurture a change management movement – From “Let it go” to “Let it grow”. Nurture a change management movement – From “Let it go” to “Let it grow”.

Management 113

Management Co-Creation Communication Leadership 113

Red Star Kim

FEBRUARY 9, 2023

Here are the highlights on Referrer and Intermediary Management – Silos, Targets and Culture. Targets and targeting of referrer management activities Some firms already had plans for how they intended to develop more work from their referrers and intermediaries. This supported mutual knowledge of their professional work.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Hubspot Sales

DECEMBER 28, 2017

The end of 2017 is mere days away. Perhaps your manager hasn’t revealed them yet, but next year’s sales targets will definitely be more aggressive than this year’s. 8) The pushy sales manager. Sales managers across the world are pressuring their sales team to close all outstanding opportunities by the end of the year.

Government 89

Government Sales Sales Management Management 89

Hubspot Sales

OCTOBER 26, 2017

So we’ve compiled a list (in chronological order) of the top sales conferences you should attend in 2017 and 2018. Sales Conferences 2017. AA-ISP’s Inside Sales conference focuses on helping front-line inside sales reps and managers in their day-to-day roles through a combination of talks and workshops. Dreamforce. Conference.

Artificial Intelligence 111

Artificial Intelligence Sales Leadership Leadership Sales 111

Red Star Kim

APRIL 17, 2023

The main takeaways for the delegates can be summarised with the following themes: Referrer management – Grading, Research, Discipline, Storytelling and Leveraging your exemplars. As we progressed through the analysis and planning stages of a referrer management plan, I was reminded of Henry Mintzberg’s model of “Diagnosis.

Management 130

Management Manufacturing Client Relationships Facilitation 130

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Others may find that the M&BD team is responsible for research.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Account Manager Tips

SEPTEMBER 7, 2022

More and more companies expect their key account managers to be thought leaders. Why key account managers need a personal brand I've been collecting job descriptions for years. I was a little startled to find key account managers are now expected to be thought leaders. Director of Account Management, Conduent. Here's how.

Key Account Management 130

Key Account Management Account Management Management Media 130

MTD Sales Training

DECEMBER 20, 2017

2017 has been a great year for MTD having won the CIPD Best HR/L&D Supplier 2017 & the Personnel Today Best HR Supplier Partnership Award Winner 2017, and I hope its been a successful year for you too! What Great Sales Managers Do Daily. So there we have it, your top 10 sales blog posts of 2017.

Suppliers 65

Suppliers Sales Training Sales Sales Management 65

Engage Selling

MAY 25, 2017

On June 6th, 2017, I’ll be hosting an exclusive session where I’ll be revealing the six traits the best sales managers have and how to develop them in yourself. I’m excited to announce that I’ll be part of Inbound Sales Day! … Read More »

Sales 48

Sales Sales Management Management Client Relationships 48

Engage Selling

DECEMBER 20, 2016

Do you turn your computer on each morning only to find a mountain of unread emails that need your attention? Email overload is an epidemic in the workplace. Most salespeople that we poll tell us that they spend up to … Read More »

Management 83

Management Client Relationships Communication Sales 83

Hubspot Sales

SEPTEMBER 29, 2017

Conversational presenting is a big trend in 2017. Have you ever been in a meeting with a champion’s manager, only to discover they’re making a different business case for your product/service than your champion? Treating each meeting like a conversation allows you to navigate presentations based on your prospect’s needs.

Decision-making 88

Decision-making Facilitation Meetings Communication 88

PandaDoc

APRIL 3, 2023

Benefits of sales training for sales teams and their managers Sales training is beneficial for all members of a sales force, and investing in it can have many benefits and aid in establishing a culture of growth and support. With a defined and clear structure, staff can make useful decisions without the constant supervision of their manager.

Sales Training 98

Sales Training Management e-Learning Construction 98

Red Star Kim

NOVEMBER 1, 2023

Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Processes and skills for managing opportunities and pipelines can be lacking. Time and capacity – Many fee-earners are stretched and compelled to manage large amounts of client work under heavy time pressures.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

DECEMBER 18, 2023

The result was that often leads generated by marketing were not tracked through the pipeline and sales process managed by fee-earners. The lack of integrated marketing and business development strategy has an impact on systems, data, policies and processes which were often disconnected.

Marketing 130

Marketing Strategic Thinking Artificial Intelligence Stakeholders 130

Red Star Kim

AUGUST 14, 2023

A series of articles or posts might be arranged around content pillars in a content management plan. Research shows that even B2B buyers are influenced by emotional connection. Marketing frameworks Marketing frameworks help us plan our writing. As well as those designed for the digital age such as RACE (Reach, Act, Convert, Engage).

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

FEBRUARY 15, 2024

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. But coaches resist the temptation to tell.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

PandaDoc

APRIL 21, 2023

Before attempting to develop a key account management strategy, you must know how to identify these key accounts. Let’s examine what strategic account management is and the best ways to approach it. What is strategic account management? Key accounts are the 20% of accounts that generate 80% of your company revenue.

Key Account Management 52

Key Account Management Account Management Management Prioritization 52

Red Star Kim

NOVEMBER 24, 2023

Transforming your firm’s culture – Professor Vlatka Hlupic Self-effacing Vlatka described the “quiet quitting” disengagement that needs a “purpose and people-led” management revolution to overcome toxic cultures. There was support for a dedicated relationship manager as teams of specialists expand and staff churn continues.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

ReviewTrackers

FEBRUARY 10, 2021

Corporate reputation management is a combination of strategies that are used to shape consumer perception of your brand. Why Corporate Reputation Management? Under corporate reputation management, there is a constant cycle, a loop of the different ways in which a consumer will interact with your brand. Remember Uber in 2017?

Investors 49

Investors Management Media Decision-making 49

Red Star Kim

JULY 25, 2023

And this book is one of them – a mental health toolbox full of life skills to manage emotions in a healthy way, build self-awareness and resilience and grow. The author’s advice on managing low mood: Increase self-awareness of each stage of the cycle in thoughts, feelings, physical sensations and behaviour.

Decision-making 246

Decision-making Emotional Intelligence Management Construction 246

Hubspot Sales

OCTOBER 11, 2017

The solution -- as successful salespeople quickly learn -- is managing your emotions. Themes include becoming more patient, improving your focus, managing anxiety, improving sleep quality, and much more. A research team from the University of the West of England, Bristol, designed SAM to help people understand and manage their anxiety.

Management 103

Management Meetings Sales Organization 103

Hubspot Sales

JANUARY 11, 2021

While it's true that not everyone is a perfect fit for the sales profession, most people just need the right motivation and management to thrive. Because they're logical and detail-oriented, they're great "process people" and can excel as sales leaders and managers. Managing and Motivating Salespeople Based on Personality Type.

Management 132

Management Decision-making Sales Management Publishing 132

Red Star Kim

NOVEMBER 2, 2023

McDermott Will & Emery has a unique approach to business development, a key component of which is a global training program for partners on managing their networks. They evaluated more than 108 attributes for their impact on performance and rated partners’ business-development performance using a standard five-dimension scale.

Client Relationships 130

Client Relationships CRM Financial Services Decision-making 130

Miller Heiman Group

MAY 14, 2019

Sales managers influence what salespeople sell, where they sell, who they sell to and even how they sell. These factors make the sales manager role one of the most influential and demanding jobs in any company engaged in complex B2B sales. How many direct reports do sales managers have in your company? Maybe more?

Sales Management 73

Sales Management Management Sales Decision-making 73

Red Star Kim

FEBRUARY 22, 2024

(Video) (kimtasso.com) July 2021 Never split the difference: Negotiating by Chris Voss (kimtasso.com) May 2021 Book review – Persuasion: The art of influencing people by James Borg (kimtasso.com) March 2021 Active Listening (Video) (kimtasso.com) November 2020 Selling Basics – Detectives and DMUs (Video) (kimtasso.com) October 2020 Soft skills – (..)

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Xant

APRIL 15, 2021

Since our last State of Sales Development study in 2017, we’ve seen a significant shift in the ratio of account executives (AE) to sales development reps (SDR). In 2017, 2018, and 2020, the ratio has declined from 3.0 Between 2017 and 2018, the industry rotated towards exclusively account-based models (47.7%

Sales 110

Sales Decision-making Organization Innovation 110

Engage Selling

NOVEMBER 21, 2017

This year has been the year of international travel for me. As I write this I’m on my last overseas trip for the year, kicking off a new project in France. As a sales expert, I watch interactions everywhere, and it’s … Read More »

Sales 51

Sales Client Relationships Communication Management 51

Red Star Kim

FEBRUARY 16, 2023

Managing growth – Superpositioning matrix An article in the April 2020 PM Magazine by Alistair McLeod at Gray Fox Consulting questions whether growth is good for your strategy. “ Stop doing the rubbish – particularly internal issues – be laser focused on the clients. A useful tool is the McKenzie growth probability matrix.

Value Proposition 130

Value Proposition Government Facilitation Profitability 130

Red Star Kim

DECEMBER 5, 2023

| Microsoft Dynamics 365 CRM Software | Infor CRM SLX (In 2014, Infor acquired Saleslogix from Sage) What is Intapp CRM? Another delegate suggested using monday.com | A new way of working to integrate all action lists and help avoid being overwhelmed by so many tasks. Sometimes marketing and sales system are not integrated.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

KAMCast

JULY 8, 2021

The evolution of an account manager , over the decades, has taken us on a bit of a journey: Let’s visit the 70s… Where the gift of the gab was enough to see you into a meeting with a key decision maker - armed with a bag full of good stories and friendly chat. What role does today’s account manager play then?

Key Account Management 52

Key Account Management Account Management Management Facilitation 52

ReviewTrackers

APRIL 10, 2017

Key Takeaways from ReviewTrackers Local Search and Online Reviews Survey 2017. In January 2017, ReviewTrackers reached out to a U.S.-based Over 50 percent of consumers often or always check out online reviews, while only 34 percent seek out information on discounts and pricing. based consumer panel with a 39-item, two-part survey.

Decision-making 40

Decision-making Media e-Learning Insurance 40

ReviewTrackers

MAY 8, 2017

This is why more and more businesses are investing in customer experience, learning and applying industry best practices, and developing strategies in customer experience management. To help your leaders and managers in your organization become CX experts, we compiled a list of customer experience conferences and events to attend this 2017.

Customer Experience 20

Customer Experience Financial Services Artificial Intelligence Banking 20

Red Star Kim

FEBRUARY 21, 2024

What management systems are required? How will you win? The way you will win on the chosen playing field. What capabilities must be in place? The set and configuration of capabilities required to win in the chosen way. The systems and measures that enable the capabilities and support the choices.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

ReviewTrackers

JULY 5, 2018

Tips to Manage Seamless, Eat24, and Grubhub Reviews. Then, in 2017, Grubhub acquired Eat24 from Yelp. Because all of these sites are affiliated with Grubhub and specific to delivery, restaurants should manage these reviews in the same way. Click on the top left icon, then click management.

Management 60

Management Customer Experience Marketing 60

ReviewTrackers

OCTOBER 3, 2017

Innovation was the highlight at last week’s 2017 SHSMD Connections, the annual conference for healthcare marketing, public relations and communications, and strategic planning professionals. ROI Based Marketing. Berg and Ochu provided a ten-step marketing process to understand marketing ROI.

Healthcare 22

Healthcare Finance Innovation Retail 22

Red Star Kim

JANUARY 26, 2024

We discussed cognitive distortions and how to manage them. And learned that the most effective people manage to balance a positive view of the future with a realistic grasp of the potential obstacles. You should speak to your line manager if you often feel stressed. There is often a lot of use of the word “should” as well.

Meetings 130

Meetings Digitalization Communication Management 130