The Center for Sales Strategy

JUNE 6, 2023

As we continue to navigate 2023, it becomes crucial for sales professionals and organizations to stay ahead of the curve by embracing emerging trends that can enhance their sales strategies and drive sustainable growth.

B2B 108

B2B Sales Organization 108

Nutshell

DECEMBER 20, 2023

As we wrap up 2023, take a look back at all the new features we’ve added this year: Pinned Notes 2023 started off with an update to your People, Company, and Lead timelines. This new feature also brought updates to how you organize and view your email templates in Nutshell.

CRM 62

CRM Artificial Intelligence Meetings Decision-making 62

Zendesk

JANUARY 29, 2024

” What’s inside The 2023 Gartner Magic Quadrant for the Customer Engagement Center report is available for complimentary download for a limited time. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact.

CRM 52

CRM Publishing Software Software 52

RAIN Group

NOVEMBER 30, 2022

2023 is shaping up to be a challenging year for sellers. With economic uncertainty and organizations everywhere tightening their belts, sellers are hard-pressed to stay efficient and keep revenue flowing. In this infographic, you'll find 8 areas of focus for 2023, each a category where Top-Performing Sellers excel compared to The Rest.

Sales 109

Sales Organization 109

Customer Think

AUGUST 3, 2023

Good Customer Experience: CX Day 2023 Lynn Hunsaker Really good customer experience grows prosperity of customers, employees, and organizations in tandem. This is the focus of CX Day 2023! The post Good Customer Experience: CX Day 2023 appeared first on ClearAction Continuum Experience Leadership Mastery.

Customer Experience 52

Customer Experience Leadership Organization 52

Hubspot Sales

APRIL 11, 2023

Your sales team plays an essential role in driving revenue and reaching goals that stretch across the organization. Below, we’ll explore the factors that lead salespeople to quit, the sales landscape in 2023, and how you can retain top talent. How to Minimize Churn in 2023 Are salespeople leaving or staying at their jobs?

Sales 114

Sales Brainstorming Leadership Insurance 114

Customer Think

FEBRUARY 2, 2023

2023 is in full swing and, as with every year, the goal for small and medium-sized businesses (SMBs) is to improve over the year prior and achieve new benchmarks, likely regarding conversion rates, customer experience and, of course, the company’s bottom line.

Software 59

Software Software Organization CRM 59

Showpad

APRIL 10, 2023

Managing the content and resources used for selling, including sales content creation, organization, and accessibility. Listening to what is communicated to sellers and customers, as well as advocating for sellers within the organization. Sales communications and rep advocacy. Sales methodology. Ready to enable your revenue team?

Supply Chain 91

Supply Chain Sales Communication Organization 91

CMOE

DECEMBER 21, 2023

As 2023 comes to a close, it is the perfect time to reflect on lessons we’ve learned throughout the year and plan for 2024’s uncertainties. To understand your learning journey in 2023, record your answers to the following questions: 1. Facilitate discussions linking organizational changes to individual roles, fostering ownership.

Strategic Thinking 64

Strategic Thinking Facilitation Prioritization Innovation 64

Kainexus

JANUARY 25, 2023

If our conversations with business leaders are any indication, the theme of 2023 is how to get more productivity out of existing resources. Lean organizations constantly work toward optimizing every process for maximum results. Fortunately, Lean business process management is ideally suited for this challenge.

Organization 80

Organization Management Marketing 80

Nutshell

JULY 19, 2023

Today, the Business Intelligence Group named Nutshell a Product of the Year in the 2023 Sales and Marketing Technology Awards program, also known as The Sammys. The Sammys honor organizations and products helping to solve the challenges organizations have connecting and collaborating with prospects and customers.

Small Business 62

Small Business Innovation CRM Organization 62

Nutshell

DECEMBER 22, 2023

Try Nutshell , an all-in-one customer relationship management (CRM) software that collects and organizes your customer data in one easy-to-use platform. START YOUR FREE TRIAL The post 10 Best Survey Apps of 2023: Hear From Your Audience appeared first on Nutshell.

CRM 126

CRM Software Software Internet 126

Customer Think

DECEMBER 30, 2023

Reflecting on 2023, it’s clear that the Customer Experience (CX) Landscape continues to undergo a profound Transformation. In my experience working with leading organizations at McorpCX, it’s clear that these shifts aren’t just trends…but are actively reshaping the foundations of how businesses interact with their customers.

Customer Experience 65

Customer Experience Organization 65

Insightly

JANUARY 30, 2024

One key takeaway from 2023 is that CRM systems should not operate in isolation. With drag-and-drop simplicity, automated error handling, built-in versioning, and instant deployment and provisioning, anyone in your organization can quickly build and run sophisticated integrations. Need a bit more privacy?

CRM 52

CRM e-Learning Facilitation Decision-making 52

Planview

OCTOBER 16, 2023

The State of Value Stream Management Report 2023 , in particular, stands out due to its inclusivity, drawing data from respondents across various organizational sizes, ranging from nimble startups with 1-99 employees to massive enterprises boasting 50,000+ personnel.

Management 64

Management Stakeholders Healthcare Manufacturing 64

Nutshell

APRIL 18, 2023

Take a look at our 2023 Spring Product Roadmap: Emails on lead timelines When multiple leads are open with one person, keeping your communication organized can be challenging. The post 2023 Spring Product Roadmap appeared first on Nutshell. And now we’re ready to share several new product updates taking off this spring.

CRM 62

CRM Meetings Communication Customer Experience 62

Nutshell

MAY 9, 2023

All organizations operating in the U.S.A. More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. More details about The American Business Awards and the list of 2023 Stevie winners are available at www.StevieAwards.com/ABA.

Profitability 62

Profitability CRM Organization Management 62

Nutshell

OCTOBER 31, 2023

Email template updates We’re updating how email templates are organized in Nutshell, making it easier to report on template performance and quickly find the template you’re looking for. With this update, you can group templates into folders, improving organization and enabling you to report on the types of emails your team is sending.

Artificial Intelligence 62

Artificial Intelligence Meetings Decision-making Onboarding 62

Customer Think

OCTOBER 1, 2023

To thrive in 2023, it’s essential to identify and address the critical pitfalls that threaten your organization. In today’s rapidly evolving business landscape, companies face numerous challenges that can hinder growth and negatively impact long-term success. Customer Churn Losing customers is […]

Customer Success 73

Customer Success Organization Leadership 73

Strategic Communications

AUGUST 22, 2023

Every organization, of course, will have its own must-have criteria when vetting freelance talent, based on its unique needs and brand, audience, and areas of focus. Freelancers, just like their on-site employee colleagues, need to be able to get along with others and comply with the organization’s policies and preferences.

Digitalization 52

Digitalization Finance Communication Publishing 52

Arpedio

JUNE 1, 2023

Key Takeaways From SAMA 2023 Annual Conference ← Back to blog Once again, The Strategic Account Management Association (SAMA) brought together sales and strategic account management professionals from around the globe for their annual conference. Below, we’ve gathered our highlights and key takeaways from our time at #SAMAcon 2023.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

Zendesk

JUNE 5, 2023

Key takeaways: Zendesk messaging is HIPAA-enabled, meaning healthcare organizations can manage their conversations at scale. Messaging allows healthcare organizations to do things like schedule appointments, send reminders, and provide virtual care while protecting patient data. Healthcare organizations want to embrace this evolution.

Healthcare 91

Healthcare Organization Insurance Digitalization 91

Envisio

JANUARY 26, 2024

Public dashboard launch with super planners, Catawba College, NC Catawba College launched their public dashboard in October of 2023, displaying their new 2023 – 2029 Strategic Plan. That wraps up our Outcomes post for 2023! This is an exciting achievement. We love a success tale.

Prioritization 52

Prioritization Digitalization Decision-making Meetings 52

Arpedio

MAY 10, 2023

ARPEDIO Recognized in 2023 Account-Based Selling Technologies Landscape Report by Forrester ← Back to blog Copenhagen, Denmark. May 15, 2023. Prev Previous post ARPEDIO is Acknowledged in The Forrester Tech Tide : B2B Sales Technologies, Q1 2023 #1 Account-Based Selling Platform Powerful alone. Superior together.

Account Planning 52

Account Planning Innovation Stakeholders Government 52

Brooks Group

DECEMBER 14, 2022

When the out-of-office replies start rolling in, take a few moments and answer these five questions so your team can hit the ground running in 2023. Before you can optimize your sales funnel for 2023, you’ll need to get your salespeople on the same page. Trust your rep and your organization. That should never be the case. .

CRM 89

CRM Sales Sales Training Decision-making 89

Planview

SEPTEMBER 20, 2023

We are thrilled to acknowledge a handful of forward-looking organizations that have excelled at achieving their strategic goals by leveraging Planview’s solutions. We recognize Chevron with the 2023 Vision Award due to their application of advanced data modeling techniques onto a well-established strategic portfolio management process.

Energy and Utilities 59

Energy and Utilities Banking Supply Chain Government 59

SOAR Performance Group

AUGUST 29, 2023

SOAR Performance Group, the leader in consulting and training for go-to-market organizations, won a coveted Brandon Hall Group Bronze Award for Excellence in the Sales Performance area, in the […] The post SOAR Performance Group and Seismic Earn 2023 Brandon Hall Group HCM Excellence Award™ for Bronze in Sales Performance appeared first on SOAR (..)

Sales 59

Sales Organization Marketing Value Selling 59

Hubspot Sales

APRIL 5, 2023

Explore different salary stats (as of 2023) that different sales positions provide and what skills these roles require. Considered the top executive role, chief sales officers report to CEOs on sales targets while also reporting to stakeholders and working with other team leaders to grow the organization.

Software 111

Software Software Sales Meetings 111

Apptivo

SEPTEMBER 7, 2023

Transform your business with Apptivo In thе fast-pacеd world of businеss, Customеr Rеlationship Managеmеnt (CRM) has bеcomе a crucial tool for organizations of all sizеs. As wе stеp into 2023, thе choicеs for mobilе CRM apps arе abundant, but making thе right sеlеction rеquirеs carеful considеration. appeared first on Apptivo.

CRM 52

CRM Logistics Supply Chain Manufacturing 52

ProlifIQ

FEBRUARY 3, 2023

Hitting Revenue Targets in 2023 2023 is here, with most companies starting fiscal years at the turn of the calendar year or February 1st. Perfect timing to get deep into how sales teams can approach hitting revenue numbers in 2023, with teams looking to consolidate technology and save cash. You can check out the replay here.

Account Planning 52

Account Planning Stakeholders Decision-making Sales 52

Zendesk

MARCH 29, 2023

After trying—to no avail—to mobilize organizations on their behalf, Spring decided to turn to her personal network. Many organizations are also interested in partnering with Spring ACT to bring Sophia to their local communities. Human rights and technology have the power to transform the world we live in,” Spring says.

Organization 98

Organization Government Leadership Digitalization 98

Hubspot Sales

DECEMBER 23, 2022

But first, we’ll dive into the benefits sales prospecting tools have for your organization. Our team gathered 19 of the best sales prospecting tools on the market in 2023. Recommend to any size organization,” Sam H. Account tracking allows you to monitor relevant job changes within target organizations. Image Source.

Artificial Intelligence 103

Artificial Intelligence Sales CRM Decision-making 103

Nutshell

DECEMBER 22, 2023

Try Nutshell , an all-in-one customer relationship management (CRM) software that collects and organizes your customer data in one easy-to-use platform. START YOUR FREE TRIAL The post 10+ Best Survey Apps of 2023: Hear From Your Audience appeared first on Nutshell.

CRM 62

CRM Software Software Internet 62

Arpedio

MARCH 31, 2023

ARPEDIO is Acknowledged in The Forrester Tech Tide : B2B Sales Technologies, Q1 2023 ← Back to blog In order to boost revenue growth, businesses are investing in sales technologies to win, serve, and retain more customers. So, it’s crucial for B2B organizations to establish deeper relationships with their buyers and customers.

Sales Technology 52

Sales Technology B2B Account Planning Stakeholders 52

Red Star Kim

FEBRUARY 1, 2024

Sentiment and outlook has improved on 2023 24% expect the economic outlook to improve (6% in 2023) 31% expect professional service sector to improve (13% in 2023) 57% expect their firm to improve (40% in 2023) Although most anticipate a flat year for the economy and professional services This highlights increased confidence and optimism.

Marketing 130

Marketing Leadership Profitability Digitalization 130

Customer Think

FEBRUARY 16, 2023

In the past few weeks, we have seen organizations announce massive layoffs (more than 150000 people have been let go in the past 3 months alone. On the other hand, organizations complain that they are unable to find and retain good talent.

Organization 82

Organization Innovation 82

Red Star Kim

SEPTEMBER 7, 2023

Professional Services – A benchmark for 2023 An interesting report commissioned by Unit4 (the SaaS ERP provider) looks at trends in the professional services market (PSM) across Europe and the US. I share some of my findings to support marketers who are conducting PESTLE, competitor and commercial analyses.

Marketing 130

Marketing Financial Services B2B Media 130