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7 Skills Sales Directors Will Need In 2025

MTD Sales Training

What skills will a sales director require by 2025 to be successful and build their department’s success? No robot will be able to build on the soft-skills of people by 2025, so the ability to meld the relationships of people with the technology available will be advancing their companies quicker than most. 2) People Leadership skills.

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Your 2025 Revenue Plan: 7 Predictions

SBI Growth

SBI peeked into the future to ask, “What will our 2025 revenue strategy look like?” Here’s what we found: 1. Siloed sales strategies will be obsolete. Your revenue plan will be driven by full strategic alignment—weaving together product launches, marketing,

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Distinguishing Between Coaching and Managing (And Why It Matters)

The Center for Sales Strategy

Because Gen Z cares, and they are set to become the dominant group in the work force by 2025. They are the person responsible for guiding their team toward hitting their sales goals. But the difference between managing and coaching has become a hot-button issue.

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From reactive to proactive: 7 ways to use AI in sales and call centers

Customer Think

According to Statista, the AI software market will reach $126 billion by 2025, and 57% of companies already use AI to improve the services they offer. While Elon Musk and other experts have called for a pause in AI development, businesses are showing no signs of stopping. Using this technology to handle calls is more […]

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Secrets to Retaining Gen Z Employees

The Center for Sales Strategy

According to the World Economic Forum, by 2025, Gen Z will account for one-third of the workforce. As a group, they are the most technologically savvy ever to hit the workforce. Many have definite opinions on what they expect from their companies and managers and are not afraid to express those opinions.

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5 Ways to Increase Customer Engagement using Artificial Intelligence (AI)

Customer Think

billion by 2025. The AI market is growing at a rapid rate, with experts claiming that it will snowball to reach a market value of $190.61 Research also indicates that the forecasted AI annual growth rate will reach 33.2% between 2020 and 2027. And if you think that AI is primarily being used to drive […].

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How to Make the Most of AI in Customer Support

Customer Think

Servion Global Solutions predicts AI will power 95% of all customer interactions by 2025, including live telephone and online conversations. The way businesses connect with customers is evolving, and artificial intelligence (AI) is leading the way.