Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
Statistics say that as much as 60% higher profits generate by companies that prioritize the customer experience. Just like Ray Kurzweil, American inventor and futurist rightly quote it, “Artificial intelligence will reach human levels by around 2029. The colossal data can then facilitate the customer experience. 3 Solution.
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