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Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive

SmartKarrot

Statistics say that as much as 60% higher profits generate by companies that prioritize the customer experience. Just like Ray Kurzweil, American inventor and futurist rightly quote it, “Artificial intelligence will reach human levels by around 2029. The colossal data can then facilitate the customer experience. 3 Solution.