Account Manager Tips

MARCH 23, 2021

You're sitting on a goldmine of existing customers that: can deliver an above-average revenue growth; want to invest in your partnership; will co-create value in ways that neither of you could do alone. Portrait Software became a key account, and within 18 months, that partnership led to winning the larger Pitney Bowes business.

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

SmartKarrot

JANUARY 10, 2023

Implementing a defined strategy to aid and hold clients accountable to their overall video goals from the timing of production to using the videos to gain ROI. Grow annual year-over-year contracted revenue, and fully realized margin by developing relationships with key decision-makers and operational stakeholders in strategic accounts.

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

Arpedio

OCTOBER 30, 2023

Ulrik’s vision is clear: empower business professionals with tools that support them in their account-based selling endeavors. Provide them with resources that require bi-weekly reflections with their teams, ensuring they remain proactive and engaged in the account development process.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

SmartKarrot

MARCH 8, 2022

Diana also co-created the ‘Open Book of Customer Success,’ a free workspace with all the resources to help Customer Success professionals. She is the co-founder of ePesos, which required her to build the Customer Success team from scratch. In turn, Diana helps her clients’ businesses grow. Like what you are reading? Erika Villarreal.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Mercuri International

MAY 23, 2023

Review, predict & adapt SAMs often struggle to update their account plans with useful information and best practices gathered, which could be used as inputs to guide account development and to forecast the notoriously difficult development of larger accounts. Selection and deselection of strategic accounts.

Artificial Intelligence 52

Artificial Intelligence Value Proposition Account Management Co-Creation 52