article thumbnail

Jun 29 – Customer Success Jobs

SmartKarrot

Customer Success Manager serves as a trusted advisor to a portfolio of accounts, developing an intimate understanding of each customer’s business objectives and providing change management and subject matter expertise to support their customers in achieving those objectives through Lucidchart.

article thumbnail

SUSTAINABLE SAM: ARE YOU READY FOR THE NEW REALITY?

Strategic Account Management Association

The United Nations is sponsoring an initiative to develop a common supplier framework in the health industry. Procurement functions in different companies are looking at how to apply ESG metrics to their key suppliers. Developing sustainable SAM.

article thumbnail

How AMs and PMs work together in an internal comms agency, with Lindsay McCleary and Sara Forner Howland

Account Management Skills

The second is typically responsible for developing a lot of the content. And then what we typically call the lead strategists, they are a little bit more focused on the account development and account management tasks. And so we’ll talk through all of that. And again, it’s all subject to change.