Strategic Account Management Association

SEPTEMBER 13, 2021

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. 2: Reset your shared success plan. – SAMA. We’re seeing it first hand.

Co-Creation 520

Co-Creation Suppliers Management Supply Chain 520

Account Management Skills

APRIL 22, 2024

Show the client these results before you ask them to invest more money with you in new ideas so it ‘anchors’ their choice of you as their preferred supplier (and dissuades them from inviting other suppliers to quote for any new work)

Account Management 52

Account Management Suppliers Management Stakeholders 52

Account Management Skills

DECEMBER 7, 2023

Agency owners often tell me their account managers aren’t leading client meetings confidently. If not, it could be hurting your agency … How to get your account managers to ask better questions (and how it can increase client lifetime value) How to get account managers adding value to your agency from Day 1 (and reduce churn)

Account Management 52

Account Management Meetings Management Suppliers 52

Account Manager Tips

JULY 22, 2022

25 problems that stop key account managers from doing their job Favourite books about problem solving Coming up: How to Build a Successful Executive Sponsorship Program Just for fun: #GorgeousGrandma Day In other news Quote of the week. Key account management is a role that requires both sales skills and strategic thinking.

Key Account Management 130

Key Account Management Account Management Management Acquisition 130

Holden Advisors

SEPTEMBER 8, 2021

As a strategic account manager, you take the long view in working with your customers to ensure that each of them gets the right solution. He spoke about their system to evaluate product groups and the competitive landscapes of suppliers. It takes teamwork, planning, and execution. Or, you can view it as a test.

Procurement 369

Procurement Suppliers Negotiation Account Management 369

Strategic Account Management Association

FEBRUARY 23, 2021

(For more on creating teams within the strategic account management program, see “Addressing the New Normal: Creating Liquid Strategic Account Teams,” in the Fall 2020 issue of this magazine.) Reduce boundaries between the firm and suppliers by creating teams that include people from both firms. Find him online at [link].

Telecommunications 520

Telecommunications Decision-making Account Management Organization 520

Arpedio

OCTOBER 11, 2021

Key Account Manager or Strategic Ecosystem Leader? Key Account Manager or Strategic Ecosystem Leader? ? On September 15th, more than eighty Key Account Managers (KAM) assembled in Copenhagen and online for a hybrid event. October 11, 2021. October 11, 2021. Back to blog. SAM is a journey. Start free trial.

Key Account Management 98

Key Account Management Account Management Co-Creation Management 98

Brightbridge Consulting

OCTOBER 12, 2019

Defining key account management. After much discussion The Association for Key Account Management (AKAM), of which Alistair Taylor, Managing Partner of Brightbridge is a main Board Member, agreed on the following definition of key Account management. What is Key Account Management?

Key Account Management 52

Key Account Management Account Management Suppliers Management 52

Miller Heiman Group

APRIL 2, 2019

Complacency can lead you to overlook the warning signs that your customer might leave for other suppliers. Did your point of contact or coach mention any restructuring or reorganization that required them to consider other suppliers? Also, consider recent changes with your customers.

Account Management 110

Account Management Value Proposition Management Suppliers 110

KAM With Passion

NOVEMBER 11, 2020

What is true in the private life is true in business as well, especially between a supplier and their customers. They need their suppliers to come to them with a “seek to serve” mentality. In order to understand their customer needs, in good like in bad times, suppliers need to run regular Business Reviews with them.

Key Account Management 130

Key Account Management Suppliers Account Management Account Planning 130

Account Manager Tips

NOVEMBER 22, 2022

As a supplier you need to adjust fast and build a foundation of trust. My old contact has been replaced First things first: find out what they want 10 steps to become a supplier of choice Check these out Quote of the week. Pre-existing relationships with competitors that may jeopardise your current status as a supplier.

Procurement 130

Procurement Suppliers Supply Chain Key Account Management 130

S4 Consulting

AUGUST 13, 2017

The most effective Strategic Account Management Programs (SAMPs) we know of share a mutually beneficial relationship with their suppliers. In many cases, suppliers need to replace their current assumptions by creating a new listening focus for their strategic accounts.

Account Management 52

Account Management Suppliers Management 52

Account Management Skills

NOVEMBER 7, 2022

I get to speak to a lot of account managers who work in creative agencies. And I get a lot of questions about how they can progress their career, how they can be better at the account management role, and some of the key things that are most important when it comes to being more efficient and more effective in the role.

Account Management 52

Account Management Management Suppliers Meetings 52

KAMCast

JULY 8, 2021

The evolution of an account manager , over the decades, has taken us on a bit of a journey: Let’s visit the 70s… Where the gift of the gab was enough to see you into a meeting with a key decision maker - armed with a bag full of good stories and friendly chat. What role does today’s account manager play then?

Key Account Management 52

Key Account Management Account Management Management Facilitation 52

Account Manager Tips

MARCH 23, 2021

Portrait Software became a key account, and within 18 months, that partnership led to winning the larger Pitney Bowes business. Which is why key account management is so important. So be ruthless when selecting key accounts if you want a return on investment (or hire more account managers.) Solidarity.

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

Strategic Account Management Association

MARCH 2, 2022

Our aspiration, I believe, should be to create a workforce that reflects the incredible diversity of our customers, our partners, our suppliers and our community. The post Building and optimizing your diverse, multifunctional “Dream Team” appeared first on Strategic Account Management Association blog.

Emotional Intelligence 400

Emotional Intelligence Innovation Suppliers Leadership 400

Account Management Skills

APRIL 20, 2021

This is the top 10 tips to be successful in agency account management. And she said, good account management makes everything run smoothly. But great account management is what transforms the relationship from a client supplier to one of a real partnership. Welcome to Episode 27.

Account Management 52

Account Management Management Procurement Decision-making 52

Account Manager Tips

OCTOBER 21, 2021

They don't need anything As a key account manager, if you've done your job right, there's no reason for them to keep in touch. Usually our clients are more important to us than we are to them Especially if you're not a major supplier. Rebalance your communication expectations to align with your value as a supplier.

Key Account Management 246

Key Account Management Client Relationships Negotiation Suppliers 246

SmartKarrot

MAY 15, 2023

Key Account Management (KAM) is the art of strategically managing and nurturing these vital accounts, unlocking their full potential and driving long-term growth. Get ready to dive into a world of knowledge and unlock the secrets to mastering the art of Key Account Management ! Amazon Link 2. Amazon Link 4.

Key Account Management 10

Key Account Management Account Management Management Suppliers 10

Account Manager Tips

OCTOBER 11, 2021

15 Reasons Why You Might be a Bad Account Manager Bad key account managers fail to build business relationships and achieve results. Here are fifteen signs you might be a bad key account manager and how to turn yourself into a good one. Account plans are help you define your key account strategy.

Account Management 246

Account Management Key Account Management Management Suppliers 246

Account Manager Tips

JUNE 29, 2021

Capture Strategy Tips A capture strategy identifies how to position organizations as the supplier of choice and convince clients to renew without considering alternatives. Your job as a key account manager is to deliver the kind of value that convinces your clients to stay in the loop. Suppliers submit proposals to provide them.

Suppliers 246

Suppliers Shareholders Stakeholders Decision-making 246

Account Manager Tips

MAY 1, 2021

As a key account manager, you not only need to keep your clients, you need to keep them profitable. Sales and key account management Too often, key account managers retreat from sales-focused conversations because it feels manipulative. All the things key account managers work hard to avoid.

Negotiation 130

Negotiation Key Account Management Suppliers Value Proposition 130

MTD Sales Training

MAY 3, 2020

From the customer’s point of view there are 4 types of relationships that they have with their suppliers. STAGE 2 – THIRD PARTY SUPPLIER. We cover a lot of material on how to be a trusted advisor within our Online Sales Training and our Key Account Management Training courses. Order Taker? Trusted Advisor?

Suppliers 140

Suppliers Procurement Key Account Management Profitability 140

Account Manager Tips

MAY 25, 2021

Definition of key account management. If you're not sure what key account management is, don't worry, you're not alone. Before we get to that, let me explain how key account management became a business strategy. Key account managers kept them. Viewed as a supplier of products and services.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Account Manager Tips

OCTOBER 18, 2022

It covers question types, styles, and specific things to ask about your client's organisation, targets, industry, supplier management, and what they think of you. The world's most amazing community of key account manager. Worth a click + 45 Best Questions to Ask Your Client to Get to Know Them. Foundations of Strategy.

Key Account Management 130

Key Account Management Suppliers Construction Account Management 130

Account Manager Tips

OCTOBER 12, 2022

It covers question types, styles, and specific things to ask about your client's organisation, targets, industry, supplier management, and what they think of you. The world's most amazing community of key account manager. Worth a click + 45 Best Questions to Ask Your Client to Get to Know Them. Foundations of Strategy.

Key Account Management 130

Key Account Management Suppliers Account Management Management 130

The Chapman Group

NOVEMBER 9, 2020

After 25 years of educating and training sales and account management professionals on what it takes to gain access to the C-Suite, and stay on the top of their mind… I can honestly say that accessing and/or gaining access to these most influential (and powerful) leaders can be boiled down to 3 key considerations. By: Denny Chapman Jr.

Account Management 148

Account Management Value Proposition Suppliers Meetings 148

Mercuri International

MAY 21, 2021

“KAM, SAM, GAM” – the world of account management does love an acronym. They matter because the top performing accounts bring in a disproportionate amount of revenue, drive growth and – above all – are already your clients. So, in short, key accounts matter. These are the clients that matter.

Key Account Management 98

Key Account Management Account Management Suppliers Sales Training 98

SmartKarrot

JUNE 28, 2023

The key account manager is then supposed to act as the first contact point between these clients and the business, dedicate resources, and hold meetings with them. The main aim of this practice is to help grow the number of key accounts in order to attain mutually beneficial goals and maximize their value.

Key Account Management 10

Key Account Management Account Management CRM Management 10

Cosawi

FEBRUARY 27, 2023

Today, as advisors in the strategic account management space, we are surprised and disheartened to see that marketing is often not only missing at the strategic account team table but also working from an inside-out products focus, rather than an outside-in customer focus. Is ABM strategic or tactical?

Marketing 52

Marketing Suppliers Investors Account Planning 52

SmartKarrot

OCTOBER 11, 2022

For this reason, you require a key account management process. . CEOs (Chief Executive Officer) and chief sales officers place a high priority on key account programs. By addressing three crucial problems—misguided key account selection, overworked key account managers , and resource waste—CSOs can buck this trend. .

Key Account Management 10

Key Account Management Account Management Management Suppliers 10

SmartKarrot

OCTOBER 14, 2022

For this reason, you require a key account management process. . CEOs (Chief Executive Officer) and chief sales officers place a high priority on key account programs. By addressing three crucial problems—misguided key account selection, overworked key account managers , and resource waste—CSOs can buck this trend. .

Key Account Management 10

Key Account Management Account Management Management Suppliers 10

Jermaine Edwards

MAY 27, 2020

Some account managers and key account managers can get paralysed by over research. When studied and applied these will immediately help you as a customer leader or key account manager prepare to support, shape and solve real problems with and for your customers. There are three influencing market areas.

Key Account Management 195

Key Account Management Account Management Innovation Financial Services 195

Brightbridge Consulting

AUGUST 14, 2019

Critical Success Factors for Key Account Management. A Webinar Led by Alistair Taylor – Managing Partner at Brightbridge, with Diana Woodburn, Chairperson of the Association for Key Account Management. Would your key account management activities deliver higher performance if your internal teamwork improved?

Key Account Management 52

Key Account Management Suppliers Account Management Acquisition 52

Brooks Group

MARCH 6, 2023

Business Development Technical sales managers often manage the business relationship between a company and its suppliers, including managing the technical order processing and delivery processes. Also, they facilitate new business opportunities for a company by helping develop new supplier partnerships.

Sales Management 52

Sales Management Management Suppliers Sales 52

Account Manager Tips

JULY 28, 2020

How does your account management team keep up with the challenges and opportunities presented by growth? And how do you define account management objectives that deliver results? I'm excited to share my conversation with Calin Muresan , Existing Business Manager at Netguru. 07:27 Example of aligned KPIs.

Account Management 130

Account Management Management Account Planning Organization 130

Account Manager Tips

MAY 1, 2021

As an Account Manager, there's always something to negotiate. Where do you sit in the spectrum of suppliers? Are you a simple supplier or a trusted partner? Successful Sales Negotiation Strategy. Whether it's setting expectations or upselling a new product, a commercial discussion is inevitable.

Negotiation 130

Negotiation Suppliers Decision-making Sales 130