Red Star Kim

AUGUST 1, 2023

11% Marketing/lead generation 11% Selling (winning new clients) 33% Existing client development 0% Referrer management 44% All of them How clear are you on the client (buying) journey?

Decision-making 130

Decision-making Marketing Business Planning Management 130

Hubspot Sales

APRIL 4, 2023

I have a proven track record of helping clients develop practical and sustainable solutions that consider cost-benefit." For instance, you may work cross-functionally with different departments or have multiple stakeholders to manage. Describe a time when you worked within a cross-functional team to complete a project.

Supply Chain 95

Supply Chain Leadership Construction Artificial Intelligence 95

SmartKarrot

FEBRUARY 3, 2022

First touchpoint for corporate clients and acting as an interface to internal stakeholders. Development and maintenance of all onboarding material for new clients to WTP assistance services. Monitor client KPIs and targets to ensure success. Apply here: [link].

Customer Success 19

Customer Success Stakeholders Onboarding Account Management 19

Arpedio

JANUARY 11, 2023

Now that you have your key account partners established, the next step is to develop valuable relationships that will last. When you understand your clients’ motivation and needs, you can easily develop meaningful relationships that in return will give long-lasting key accounts.

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

MAY 31, 2023

Apply here: [link] Role: Customer Success Manager Location: Philadelphia, PA, United States (Remote) Organization: Endeavor Consulting Group, LLC As a Customer Success Manager, you’ll cultivate a relationship of trust with the client’s stakeholders.

Customer Success 19

Customer Success Onboarding Client Development Stakeholders 19

SmartKarrot

DECEMBER 20, 2022

Build and scale frameworks for customer success and program management across the customer success team, and with enterprise QSR clients. Develop working relationships with executive leaders across the global QSR clients (will involve global travel when appropriate). Ensure retention and satisfaction of all assigned clients.

Customer Success 19

Customer Success Suppliers Procurement Client Development 19

SmartKarrot

OCTOBER 5, 2023

Designing an Effective Playbook for Large-Scale Clients Developing an effective playbook for managing large-scale clients helps in driving consistent account growth and sentiment. Below, we explore several components to consider when designing an effective playbook for large-scale clients.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

FEBRUARY 16, 2023

Role: Customer Success Executive Location: Austin, TX, United States (Hybrid) Organization: Axon As a Customer Success Executive you’ll be a consultant and a spokesperson for your clients, holding frequent phone calls and in-person meetings to direct strategy and execution for reaching each client’s particular goals.

Customer Success 19

Customer Success Account Planning Client Development Stakeholders 19

SmartKarrot

APRIL 22, 2022

Interface with various departments within the organization related to client development and retention. Form excellent relationships with internal peers and stakeholders with the ability to influence peers using data. Hire and develop a Customer Success team as we scale.

Customer Success 19

Customer Success Insurance Profitability Client Development 19

SmartKarrot

DECEMBER 14, 2021

Understand customers’ needs and wants and communicate with internal stakeholders to solve problems and make product and process improvements. Become an expert in Chattermill’s technology and the possibilities it opens up for the clients.

Customer Success 19

Customer Success Onboarding Account Management Client Development 19

SmartKarrot

AUGUST 12, 2021

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom Organization: Integral Ad Science As a Customer Success Manager, you will act as the lead point of contact for any and all matters specific to assigned clients. Develop a trusted advisor relationship with key client stakeholders.

Customer Success 16

Customer Success Government Leadership Decision-making 16

SmartKarrot

JUNE 30, 2021

Building strategic relationships across multiple stakeholders across the clients to ensure alignment with business goals. Develop a trusted advisor relationship with key client stakeholders. Conduct regular quarterly/monthly reviews with key clients.

Customer Success 10

Customer Success Stakeholders Client Development Customer Experience 10

SmartKarrot

APRIL 20, 2021

Manage and track Customer Success activities for your portfolio of clients. Develop a trusted advisor relationship with customer key stakeholders to fully understand your customer’s business strategy and measurements for success. Work closely with Marketing to identify and convert successful customers into advocates.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

JUNE 21, 2021

Effectively lead initiatives that require collaboration across several internal LiveRamp resources and stakeholders, including but not limited to product, finance, technical services, data ethics, legal and privacy teams. Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders.

Customer Success 10

Customer Success eCommerce Value Proposition Advertising 10

SmartKarrot

DECEMBER 22, 2020

Delivery regular business reviews to client stakeholders. As a Senior Customer Success Manager, you will be responsible for building and maintaining profitable relationships with large direct and agency Tourism clients. Identifying solutions that will continue to provide value add to customer objectives.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

JANUARY 12, 2021

Build relationships and establish rapport with key decision-makers including Marketing, Population Health, IT, Strategy, Clinical and C-Suite members within assigned client base. Work closely with internal teams to identify key strategies to maximize the impact of client campaigns. Be a Customer Consultant.

Customer Success 10

Customer Success Banking Onboarding Decision-making 10

SmartKarrot

MAY 9, 2022

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: Tahora As a Customer Success Manager, you will be responsible for leading the roll-out of Tahora within the clients. Monitor client KPIs and targets to ensure success.

Customer Success 3

Customer Success Value Proposition Onboarding Facilitation 3

SmartKarrot

JULY 26, 2022

Role: Customer Success Director Location: Remote, United States Organization: Technisys As a Customer Success Director, you will organize work and deliver services to clients that position Technisys as a global leader in client experience and service delivery. Build strong executive and vertical relationships with Technisys clients.

Customer Success 3

Customer Success Energy and Utilities Onboarding Stakeholders 3

SmartKarrot

JANUARY 10, 2022

Developing a trusted advisor relationship with key stakeholders and executive sponsors. Design, setup, and run an operating rhythm with Targeting clients to drive usage and adoption. Enable and track sales teams supporting other data management clients. Apply here: [link].

Customer Success 3

Customer Success Client Onboarding Onboarding Stakeholders 3

SmartKarrot

MARCH 8, 2022

Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Kellie Capote.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.

Account Management 98

Account Management Management Account Planning Co-Creation 98