Hubspot Sales

FEBRUARY 24, 2025

Benefits of Conceptual Selling How to Start Conceptual Selling Conceptual Sales Questions What is conceptual selling? Conceptual selling is a consultative approach that focuses on the clients needs and motivations rather than pushing product features. Stronger client relationships through deep problem exploration.

Client Relationships 66

Client Relationships Decision-making Investors B2B 66

ACT

DECEMBER 18, 2024

For starters, entrepreneurs must find skilled professionals who have a knack for building client relationships. Before you know it, youll be sifting through multiple files to understand where a project stands, when a client should be updated, whether theyve been billed, and more. Client relationships suffer.

Client Relationships 52

Client Relationships Small Business CRM Decision-making 52

Engage Selling

JULY 14, 2023

It has come up in several of my recent conversations with senior sales executives: far too many salespeople cling haplessly to contrived sales scripts when talking to prospects…and sometimes even … The post Let Go of the Script first appeared on Colleen Francis - The Sales Leader.

Sales 62

Sales Client Relationships Account Management Communication 62

Red Star Kim

MAY 6, 2025

15 delegates (assistants, executives, digital marketing managers, communications managers, marketing managers etc) joined the session with representatives of legal, accountancy and consultancy firms from across England, Wales, Scotland and Ireland. There was a short discussion about the value of LinkedIn Premium/Gold.

Media 130

Media Advertising Digitalization Leadership 130

MTD Sales Training

JULY 13, 2022

It is their responsibility to grow business opportunities, chiefly by using sales and marketing strategies and by employing teams to pursue leads and convert prospects. Business Development Managers have several main roles: To develop new leads and prospects for sales teams. To nurture key client relationships for revenue maximization.

Management 62

Management Interpersonal Skills Sales Training Advertising 62

DemandFarm

DECEMBER 27, 2024

Behind every high-performing sales team is a manager who doesnt just oversee but inspires, strategizes, and drives impactful results. Sales management today demands more than ever beforeits a delicate balance of leadership, technology, and insight. What sets exceptional sales managers apart?

Sales Management 40

Sales Management Management Decision-making Negotiation 40

Red Star Kim

JULY 1, 2025

Client Relationship Management) CRM isn’t just a database – the database supports your CRM strategy and your entire philosophy and practice of managing client (and target and referrer) relationships. Workshop contents Introduction and questions What is (and isn’t) CRM?

CRM 130

CRM Suppliers Key Account Management Client Relationships 130

Engage Selling

JUNE 20, 2023

The post I Was Wrong (I’m Here Now) first appeared on Colleen Francis - The Sales Leader. About six months ago, I had to eat some humble pie. Don’t make the same mistake I did and resist being on these platforms!

Sales 62

Sales Client Relationships Communication Sales Leadership 62

Sales Gravy

DECEMBER 19, 2024

In this episode of The Sales Gravy Podcast, discover how Alex Niswander used the Fanatical Prospecting framework to maximize outreach and build meaningful client relationships. A well-structured outreach plan includes multiple touchpoints, particularly through cell phone communication.

Client Relationships 97

Client Relationships Sales Communication Meetings 97

Engage Selling

JULY 25, 2023

 How’s your relationship selling? Sales is (and always will be) a relationship business. However, the relationship has changed (this particular change might surprise … The post Relationship Selling Today first appeared on Colleen Francis - The Sales Leader.

Sales 62

Sales Client Relationships Sales Leadership Communication 62

Red Star Kim

JUNE 26, 2025

Senior Partner and Managing Partner, partners leading firm-wide functional roles etc) allowing people to play to their strengths Leadership teams: Maverick Magpies and Predictable Pigeons Balance task and relationship activities emotional intelligence and teams in change management Remember the impact of the firm’s founders and leaders meeting new (..)

Profitability 130

Profitability Emotional Intelligence Leadership Investors 130

Engage Selling

SEPTEMBER 5, 2023

 Here’s a secret that you—a seller or manager—can employ to drive higher results for everybody on the sales team. The post The Power of Co-Selling first appeared on Colleen Francis - The Sales Leader.

Management 62

Management Sales Client Relationships Communication 62

Hubspot Sales

MARCH 14, 2025

A great example can be respecting confidentiality in client relationships not only because the contract requires it, but also to show integrity and retain trust. Loyalty Being faithful in commitments made to customers, employees, and other stakeholders, while also avoiding conflicts of interest.

Supply Chain 85

Supply Chain Investors Stakeholders Decision-making 85

Outbound Engine

SEPTEMBER 16, 2020

For professionals who work and thrive in industries that have long sales cycles, creating long-lasting client relationships is critical for sustainable (and repeat!) But with an ever-growing to-do list and a full calendar, how do you make time to build those lasting relationships? Communicate, Communicate, Communicate.

Client Relationships 98

Client Relationships Insurance CRM Finance 98

Account Manager Tips

MAY 25, 2021

Key account management origin story Once upon a time, not only did sales reps win the client, they also supported them long after the deal was done. Sales people won the clients. More resources and attention on the needs of existing customers changed client relationships. But that's not all. Kurzrock, W.

Key Account Management 247

Key Account Management Account Management Management Suppliers 247

Engage Selling

SEPTEMBER 6, 2019

????????????????????????????????Whether it’s a prospect or a client you’ve been doing business with for years, you need to over-communicate, not under-communicate. Far too many sellers believe that no news is good news. If they have a problem they are trying to … Read More »

Communication 92

Communication Sales Client Relationships Sales Training 92

The Center for Sales Strategy

SEPTEMBER 12, 2022

Practicing effective communication and showing appreciation can strengthen client relationships. You need to have good relationships with clients to help your business grow and succeed. If they have helped you, make sure you compliment them as that contributes to improving sales performance through referrals.

Client Relationships 123

Client Relationships Sales Communication Account Growth 123

Hubspot Sales

JUNE 6, 2019

Considering a career in sales but want something that pushes the limits of a traditional sales rep’s role? Enter, the sales analyst. It’s a sales operations role that’s less about selling a product or service to customers and more about selling next steps and solutions to your internal sales team. Sales Analyst.

Supply Chain 141

Supply Chain Finance Sales Account Management 141

Red Star Kim

NOVEMBER 1, 2023

At the recent PM Forum workshop on “Selling processes and sales skills for marketing and business development professionals” we focused on sales and selling challenges in professional services. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Sales Gravy

JANUARY 8, 2024

In the latest episode of the Sales Gravy podcast, we had the privilege of diving deep into the world of prospecting and sales with Kristin Andree from the Andree Group. This episode is a blend of practical advice, innovative techniques, and motivational insights that can transform your approach to sales and client relationships.

Innovation 104

Innovation Client Relationships Sales Digitalization 104

Account Manager Tips

OCTOBER 11, 2021

If you approach customer relationship building thinking, "What's in it for me?" Doesn't communicate Key accounts have vast networks of stakeholders (internal and external). And a key account manager is the gateway to all these relationships. Schedule regular engagement with your clients. Internal teams. Dissatisfaction.

Account Management 247

Account Management Key Account Management Management Suppliers 247

Hubspot Sales

SEPTEMBER 16, 2020

If you ask most executives if they have a sales process , they’ll immediately say yes. But when you ask them to describe their sales process, their descriptions vary wildly. To some, a sales process means milestones in their sales pipeline. Having clear definitions for your sales process matters a lot.

Account Management 134

Account Management Sales Account Planning CRM 134

Hubspot Sales

APRIL 27, 2021

This post will explain the difference between the hunter and farmer sales persona and how they take on sales activity. Below we’ll go more in-depth into each sales persona and its main characteristics. The Hunter Sales Persona. The Farmer Sales Persona. The Trapper Sales Persona.

Sales 126

Sales Client Relationships Profitability Account Management 126

Nutshell

MAY 11, 2023

One of your best options for managing your client relationships is customer relationship management software, called a CRM. CRMs specialize in shaping the customer experience , not just organizing client contact details and property specs. Here are some of the most significant benefits of using a CRM in real estate: 1.

CRM 134

CRM Client Relationships Software Software 134

Sales Gravy

NOVEMBER 20, 2023

On this episode of the Sales Gravy Podcast, Jeb Blount and Will Frattini, Head of Enterprise Revenue & Growth at Zoominfo, take on account management and account expansion selling. Why Account Management Matters In sales, closing deals and prospecting often steal the spotlight from account management and customer retention.

Account Management 111

Account Management Management Client Relationships Business Growth 111

DemandFarm

OCTOBER 8, 2024

Meaningful conversations, fueled by a deep understanding of your clients’ needs, are the key to building trust and loyalty. Sales teams, armed with the right data, can tailor their approach to each customer, ensuring their needs are met and their satisfaction is maximized. And that’s where your true success lies.

Client Relationships 40

Client Relationships Decision-making Stakeholders Onboarding 40

Hubspot Sales

JUNE 29, 2023

Insurance sales is a highly lucrative industry. In this guide, we’ll explore everything about starting a career in insurance sales, including the pros, cons, and tips to help you succeed. Table of Contents What is insurance sales? Limitless Earning Potential Many insurance sales agents get commission-based income.

Insurance 122

Insurance Sales Interpersonal Skills Decision-making 122

Engage Selling

NOVEMBER 19, 2021

The first question that buyers are … Read More » The post Your Buyer Is Asking Themselves These 3 Questions | Sales Strategies first appeared on The Sales Leader. Knowing how to deal with these three questions will help you attract and retain more customers. Should I Engage?

Sales 163

Sales Client Relationships Communication Sales Leadership 163

Engage Selling

JULY 16, 2021

It’s a system that helps you identify and prevent client departures. And one of the biggest warning signs or triggers we have discovered is … Read More » The post Catching a Loss Before It Happens | Sales Strategies first appeared on The Sales Leader.

Sales 154

Sales Client Relationships Communication 154

Engage Selling

MAY 13, 2022

The post Customer Engagement Shift | Sales Strategies first appeared on Colleen Francis - The Sales Leader. I recently came across some interesting research from Gartner on the customer engagement shift. They discovered that when a customer is buying a brand new solution, they prefer online … Read More.

Sales 143

Sales Client Relationships Sales Training Communication 143

Red Star Kim

SEPTEMBER 29, 2023

The session comprises three elements: marketing and business development fundamentals, practical marketing communication and business development skills and growing your career. And also to support cross-selling and enhance the client experience. How do you stand out from your peers?

Marketing 130

Marketing Stakeholders Communication Digitalization 130

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. The OnePlace legal client relationship management system was acquired by InTapp in 2019. OnePlace/Intapp Another delegate mentioned he liked using this system.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Hubspot Sales

JUNE 25, 2018

For years, there’s been a debate raging in the sales community: When reaching out to a prospect for the first time, should you call or email? Luckily for sales reps everywhere, more than 20 sales experts and practitioners on Quora decided to weigh in. Sales Email or Sales Call? When In Doubt, Email First.

Value Proposition 112

Value Proposition Sales Media Client Relationships 112

Red Star Kim

DECEMBER 5, 2023

Sometimes marketing and sales system are not integrated. And there was the added complication of long sales cycles. There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare.

CRM 100

CRM Marketing Interpersonal Skills Client Relationships 100

Engage Selling

FEBRUARY 22, 2022

Frustrated with failed sales strategies? You put together a robust sales strategy—a strategy that you worked extremely hard on and believed to be near flawless—only to see it fail in the long run. In my years of consulting, … Read More » The post Failed Sales Strategies: Why They Happen first appeared on The Sales Leader.

Sales 133

Sales Client Relationships Communication Management 133

Hubspot Sales

AUGUST 17, 2020

While many companies are hyper-focused on making the sale, building lasting relationships with customers is an essential aspect of achieving sustainable business growth. Essentially, account development is the go-to organization for managing the sales process and determining the revenue-generating potential of customer accounts.

Account Development 127

Account Development Management Advertising Profitability 127

Engage Selling

APRIL 1, 2022

The post Win More Business With This Strategy | Sales Strategies first appeared on Colleen Francis - The Sales Leader. Getting time on your side is a powerful strategy that will help you win more business! What do I mean by “getting time on your side”? I discuss this … Read More.

Sales 139

Sales Client Relationships Account Management Communication 139