Red Star Kim

MAY 2, 2023

Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). But since 2007 companies advertising C-suite openings have increasingly emphasised the importance of social skills and de-emphasised operational expertise.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Red Star Kim

MARCH 30, 2023

There are four core modules and two optional modules: Core Modules Components Facilitator Emotional Intelligence – The skills that matter most for effective leadership Use EQ to lead, engage and succeed as quickly and as powerfully as possible Addresses self-awareness, emotional regulation, adaptability and persuasive communication EQ-I 2.0

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Red Star Kim

FEBRUARY 14, 2023

This requires you to listen carefully to what is being said and to observe non-verbal communication that might suggest that there is something else to consider. A good example of a limiting belief comes from running. When people didn’t believe a person could run a mile in under four minutes – this became a limiting belief.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

MDI Training

JANUARY 29, 2024

Our MDI trainer and partner Vladimir Novac asked around and collected a few thrilling insights on the connection between artificial and emotional intelligence. Here are 9 ways in which artificial intelligence can support leaders with their development of emotional intelligence. Enjoy reading!

Emotional Intelligence 52

Emotional Intelligence Artificial Intelligence Digital Transformation Leadership 52

Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Strategic Account Management Association

MARCH 2, 2022

Emotional intelligence. My definition for emotional intelligence is the capacity to be aware of one’s self and to express one’s emotions and handle interpersonal relationships judiciously and empathetically. It starts with communication. Why is that? I think it’s too much one-size-fits-all leadership.

Emotional Intelligence 400

Emotional Intelligence Innovation Suppliers Leadership 400

Red Star Kim

JUNE 24, 2022

Empathy is one of the core elements of emotional intelligence. There’s a short (eight minutes) video explainer on empathy and emotional intelligence. . And this book explains emotional intelligence and includes a self-assessment of your EQ in four key areas. . Let me explain. . Congruence.

Emotional Intelligence 130

Emotional Intelligence Negotiation Communication Leadership 130

Red Star Kim

OCTOBER 1, 2023

5 Ways to Spark (or Destroy) Your Employees’ Motivation (neuroleadership.com) During my training as a counsellor and psychotherapist I learned a lot about the fight, flight, freeze and fawn response s triggered by perceived threat.

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Red Star Kim

DECEMBER 12, 2023

Delegates represented a variety of roles – many were MBD generalists covering a range of activities (planning, marketing communications, client listening, account management, campaigns, pitches etc). Others specialised in subjects such as events and internal communications.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

DECEMBER 7, 2023

Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) Rapport and communication The bulk of the book is in chapters covering making a connection with a focus on rapport development.

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Account Manager Tips

AUGUST 14, 2022

Emotional intelligence 6. Related courses: Framing Your Communication to Inspire and Convince. Discover how to get management's support and inspire your team by communicating effectively. Emotional intelligence Key account managers work with others, in dynamic, high pressure situations. Creativity 2.

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

Red Star Kim

JULY 7, 2023

Sometimes a simple shift in how we think (as we do when we reframe Two big guns of communication – face time and reframing (kimtasso.com) ) leads to changes in our behaviour, which in turn elicits different emotions, reactions and behaviours in others. And what you need to change before urging others to change.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Red Star Kim

OCTOBER 19, 2023

14% Responding better to telephone enquiries (and conversion) 43% Improving client service on the telephone 14% Building relationships on the telephone 29% Using the telephone to reach people proactively (initiate sales conversations) How would you assess your emotional intelligence?

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

SEPTEMBER 22, 2022

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. For less experienced people, the telephone is a medium where – as it is a truly interactive mode of communication – there was little control and more uncertainty.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Vantage Partners

SEPTEMBER 12, 2023

The leader of self is self-aware, possessing emotional intelligence, demonstrating trustworthiness, and building one’s resilience for the turbulent voyage of leading through accelerating change. The leader of others leads teams and drives performance by communicating in ways that motivates, inspires, and builds trust.

Leadership 83

Leadership Emotional Intelligence Suppliers Stakeholders 83

Sales Gravy

MAY 3, 2023

In uncertain economic times and a world increasingly influenced by the power of AI, sales-specific emotional intelligence and human-to-human communication are the most important skills a salesperson can have when establishing trust and building relationships with buyers. Salespeople aren’t the only ones experiencing tough times.

Emotional Intelligence 86

Emotional Intelligence Artificial Intelligence Decision-making Sales 86

SmartKarrot

APRIL 25, 2022

Emotional Intelligence is the ability to recognize, understand and handle emotions. People equipped with the power of emotional intelligence can handle their emotions as well as others. Thus, we consider emotional intelligence (EQ) one of the most desirable traits for a leader. Compassion.

Emotional Intelligence 10

Emotional Intelligence Decision-making Leadership Customer Success 10

Red Star Kim

FEBRUARY 9, 2023

Overcoming silos and internal communication for cross-selling A key barrier to cross-selling and internal referrals was that firms were structured into silos. Here are the highlights on Referrer and Intermediary Management – Silos, Targets and Culture.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Red Star Kim

DECEMBER 15, 2023

We require communication to survive”. This sense of safety is passed onto others in a process called co-regulation (see Emotional contagion, delegation, coaching and team meetings (kimtasso.com) ). There’s guidance for parents on how to help children recognise and name emotions and to model stress tolerance.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Vantage Partners

SEPTEMBER 12, 2023

The leader of self is self-aware, possessing emotional intelligence, demonstrating trustworthiness, and building one’s resilience for the turbulent voyage of leading through accelerating change. The leader of others leads teams and drives performance by communicating in ways that motivates, inspires, and builds trust.

Leadership 64

Leadership Emotional Intelligence Suppliers Stakeholders 64

SmartKarrot

MARCH 3, 2021

On that note, promoting strong customer success emotional intelligence might keep you from these concerning numbers. Here, in this blog, we will walk you through the ins and outs of emotional intelligence. And 27% of the leadership assessments evaluate an individual’s emotional intelligence level.

Emotional Intelligence 10

Emotional Intelligence Customer Success Management Interpersonal Skills 10

Arpedio

JANUARY 5, 2024

Consistent Communication : Keeping in touch with clients, providing updates, and being responsive to their queries plays a crucial role. The Role of Emotional Intelligence in Sales Relationships Emotional Intelligence (EI) is crucial in sales, acting as a bridge between understanding customer needs and responding to them effectively.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

Red Star Kim

FEBRUARY 21, 2024

When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. Questions are important when we meet someone new. For example, when we first meet at a networking event.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). This way we build mutual understanding and empathy.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Zendesk

AUGUST 10, 2023

It’s all about emotional intelligence “The skill to influence, to persuade, and to collaborate knows no gender, knows no boundaries—and it certainly knows no limits,” Hoover said in her opening remarks. Hoover suggested that women use their emotional intelligence as a secret weapon in their negotiation strategy.

Negotiation 52

Negotiation Leadership Emotional Intelligence Communication 52

Hubspot Sales

AUGUST 31, 2022

Emotional intelligence (EQ). Research from TalentSmart EQ found that 90% of top sales performers are high in emotional intelligence. Take this free emotional intelligence quiz from the University of Berkeley-California. And the underlying characteristic of strong relational skills? They are humble.

Emotional Intelligence 145

Emotional Intelligence Publishing Communication Management 145

CMOE

FEBRUARY 11, 2022

Intuitive listening is the foundation of strong communication and trustworthy relationships. Respect two-way communication. Emotional Intelligence. Emotional intelligence taps into how a person’s presence, mannerisms, and choices affect others. Good Listening Skills. Great leaders actively listen.

Emotional Intelligence 94

Emotional Intelligence Leadership Decision-making Construction 94

Red Star Kim

OCTOBER 16, 2023

Book review: The Management Shift by Vlatka Hlupic (kimtasso.com) Change management book – Switch (Chip & Dan Heath) (kimtasso.com) Education and internal communications People experience anxiety and fear when they are uncertain. Ask them to provide coaching and mentoring support to the next generation.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Brooks Group

JUNE 27, 2022

In addition, being transparent and keeping communication open, both during and after the negotiation process, can help build trust between parties. Rapport is the close relationship between two people or groups who share similar ideas or feelings and communicate effectively with one another. Persuasive Communication.

Negotiation 87

Negotiation Emotional Intelligence Sales Communication 87

Hubspot Sales

DECEMBER 20, 2017

They include a salesperson's ability to relate and communicate with others, emotional intelligence, level of charisma and confidence, and more. Effective communicator. Emotionally intelligent. Finally, communicate with your manager. 4) Effective Communicator. 6) Emotionally Intelligent.

Emotional Intelligence 143

Emotional Intelligence Communication Meetings Leadership 143

Red Star Kim

AUGUST 14, 2023

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious. Show them by evoking emotions. Stories were the original form of communication – before writing existed. Show them with evidence.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Peter Simoons

APRIL 23, 2023

Furthermore, Alliance Management often involves managing different cultural norms, languages, and business practices, which require a deep understanding of different contexts and a high level of emotional intelligence that AI cannot currently replicate. Could it help with finding the right partner, or what can it do for communication?

Artificial Intelligence 98

Artificial Intelligence Management Emotional Intelligence Strategic Thinking 98

Strategic Planning and Management Insights

MARCH 24, 2021

She's also the author of Heart of a Leader: 52 Emotional Intelligence Insights to Advance Your Career. Kristin Harper is the CEO of Driven to Succeed, a leadership development firm focused on brand innovation and reinvention for businesses and high achieving individuals around the world.

Emotional Intelligence 52

Emotional Intelligence Innovation Leadership Communication 52

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Brooks Group

SEPTEMBER 21, 2022

Increase Your Emotional Intelligence (EQ). Emotional intelligence, also referred to as Emotional Quotient, is the ability to be aware of one’s own emotions and the emotions of others, and to manage them in a productive and empathetic manner. You can read more about EQ here.

Emotional Intelligence 75

Emotional Intelligence Negotiation Sales Training Decision-making 75

Account Manager Tips

OCTOBER 21, 2021

Rebalance your communication expectations to align with your value as a supplier. You may need to approach your communication from a different angle. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion. The more you know.

Key Account Management 246

Key Account Management Client Relationships Negotiation Suppliers 246

CMOE

AUGUST 6, 2021

An open-office space can encourage communication and more face time, but leaders should be cautious in the way they build these spaces; while an open-office environment fuels collaboration, it can also create more distractions and harm productivity if it isn’t managed well. Hone your emotional intelligence.

Government 66

Government Emotional Intelligence Innovation Construction 66