Brooks Group

OCTOBER 14, 2024

Emotional Intelligence Develop emotional intelligence soft skills to read and respond to customer emotions. Practice communicating ROI and long-term benefits to create cross-sell and upsell opportunities. Effective Follow-Up Establish a systematic approach to post-sale communication.

Emotional Intelligence 84

Emotional Intelligence Negotiation Construction Sales Training 84

DemandFarm

NOVEMBER 22, 2024

Cross-Functional Collaboration Coordination with internal teams (sales, customer success, product) Effective communication of account needs internally Engagement in cross-functional problem-solving 6. Emotional Intelligence (EQ) – Building strong relationships requires empathy and adaptability.

Key Account Management 52

Key Account Management Account Management Management Stakeholders 52

Brooks Group

JANUARY 31, 2025

World-Class Communication Skills To deliver actionable information in a relatively short timeframe, a top-notch sales trainer will be able to communicate complex concepts in a way that resonates with sellers. Make sure your prospective trainer has earned their stripes through real-world selling experience.

Facilitation 66

Facilitation Emotional Intelligence Sales Training Sales 66

MTD Sales Training

JULY 17, 2025

Emotional drivers Emotions drive many decisions we make throughout the day. This is where emotional intelligence plays a key role in understanding and responding to what really influences buying behaviour. Customer emotions may include a wide array of feelings, such as: Social influence. Then, they regret it later.

Decision-making 62

Decision-making Sales Training Emotional Intelligence Insurance 62

MTD Sales Training

JUNE 17, 2025

While automation can speed things up, it still can’t match the judgment, trust, or emotional intelligence real conversations need. Trust grows when sales professionals understand customers needs, answer with honesty and create space for two way communication. But that doesn’t mean salespeople are being replaced. Far from it!

Emotional Intelligence 62

Emotional Intelligence Sales Sales Training Decision-making 62

MTD Sales Training

APRIL 2, 2013

It communicates your ability to get the prospect involved and helps them see the benefits of using your services without the ‘selling’ process turning them off. Effective storytelling can create that logic vs emotion tug of way that your buyers will have in their mind as they listen to you.

Emotional Intelligence 62

Emotional Intelligence Transportation Sales Training Sales 62

MTD Sales Training

JANUARY 29, 2025

This emotional engagement can create a more compelling sales experience. Check out this blog to further understand the importance of Emotional Intelligence in Sales. Communicate Value Clearly Clearly communicating the benefits of acting swiftly can motivate clients without pressure.

Decision-making 62

Decision-making Sales Communication Emotional Intelligence 62

CMOE

MARCH 11, 2025

The objective is to establish a safe and supportive environment for open communication. For example, instead of saying, Your attitude is negative, try, Recent communication issues have impacted team morale. Lets discuss how we can improve communication and collaboration. Have you clearly communicated your values and motivations?

Emotional Intelligence 52

Emotional Intelligence Construction Prioritization Communication 52

CMOE

MAY 15, 2025

Communication Communication includes many subcomponents. For example, a team member could introduce a new technological tool to improve operations while a senior leader can provide ideas or suggestions on how to communicate differently when working with senior leaders or less-savvy technology users.

Leadership 64

Leadership Supply Chain Interpersonal Skills Construction 64

MTD Sales Training

JULY 13, 2022

Business Development Manager Skills Here’s a wish-list of the skills that a perfect BDM might possess: Communication. From cold calling through to negotiation skills , the BDM needs to be a first rate communicator. It also helps round out your communication and interpersonal skills. Organisation. Focus on your brand’s USPs.

Management 62

Management Interpersonal Skills Sales Training Advertising 62

Sales Gravy

DECEMBER 25, 2024

Leading with empathy and emotional intelligence helps uncover the real problems you can solve. Maintaining a "proud posture," standing tall with shoulders back and chest open, not only boosts confidence but also improves breathing and communication, essential for effective selling.

Emotional Intelligence 96

Emotional Intelligence Sales Prioritization Communication 96

Red Star Kim

JUNE 13, 2025

Daniel Goleman and Richard E Boyatzis wrote in Harvard Business Review (2017) that there are 12 domains of emotional intelligence – one of which is coaching and mentoring. Research on leadership and emotional intelligence (EQ) Feedback empowers and motivates people. And providing feedback is a vital part of coaching.

Emotional Intelligence 130

Emotional Intelligence e-Learning Leadership Construction 130

Strategic Communications

JULY 8, 2025

How do you balance AI-generated branding ideas with human emotional intelligence? About Us Strategic Communications, LLC, works with B2B clients to help them achieve their goals through effective content marketing and management with both internal and external audiences. Strategic Communications is a Qwoted affiliate.

Management 52

Management Emotional Intelligence B2B Communication 52

Red Star Kim

JUNE 26, 2025

Senior Partner and Managing Partner, partners leading firm-wide functional roles etc) allowing people to play to their strengths Leadership teams: Maverick Magpies and Predictable Pigeons Balance task and relationship activities emotional intelligence and teams in change management Remember the impact of the firm’s founders and leaders meeting new (..)

Profitability 130

Profitability Emotional Intelligence Leadership Investors 130

CMOE

MARCH 17, 2025

Emotional intelligence: Strategic leaders excel at understanding and managing their own emotions, as well as empathizing with and influencing the emotions of others. Effective communication: A strategic mindset clearly articulates ideas and persuades others to follow a plan. What was the root cause?

Strategic Thinking 52

Strategic Thinking Emotional Intelligence Innovation Brainstorming 52

Red Star Kim

MAY 20, 2025

innovation, transparent communication, avoiding complacency, persistence (“try and try again”) and passion. He shared insights on the use of private equity too – DWF had an IPO in 2019 but reverted to private ownership after the global shocks of Brexit, Covid and Ukraine. His touchstones were: vision, alignment, governance.

Government 130

Government Innovation Leadership Emotional Intelligence 130

CMOE

DECEMBER 2, 2024

Communicating Clearly Supervisors have a responsibility to communicate and disseminate team and company information and updates. While good communication may seem obvious, many leaders fall short in using this core competency. Gallup reports only half of workplace team members understand what is expected of them in their roles.

Emotional Intelligence 52

Emotional Intelligence Construction Communication Brainstorming 52

CMOE

JULY 1, 2025

While team building is often perceived as a soft skill like communication or emotional intelligence, what’s frequently overlooked is the importance of measurable outcomes. or “How has your communication with others changed since we resolved the process issue?” This can also reveal where additional adjustments are needed.

Emotional Intelligence 52

Emotional Intelligence Leadership Communication Construction 52

Hubspot Sales

FEBRUARY 17, 2025

Whats Included Collaboration and working as a team Leadership for people managers and individual collaborators Receiving and providing feedback Emotional intelligence through communication and active listening Prioritization, productivity, and problem-solving Improving work ethic and growth mindset 4.

Emotional Intelligence 52

Emotional Intelligence Onboarding Interpersonal Skills Prioritization 52

Red Star Kim

MAY 25, 2025

The ten chapters of the book summarise ten therapy sessions where Toad learns to analyse his feelings and develop emotional intelligence (also known as EQ or IQ – An introduction to emotional intelligence (EQ) and empathy (Video) ). He meets his inner “Rebellious Child” and his “Adult” along the way.

Emotional Intelligence 147

Emotional Intelligence Meetings Management Communication 147

Red Star Kim

JUNE 6, 2025

Volatile relationships (kimtasso.com) August 2024 How do you choose a therapist? –

Decision-making 241

Decision-making Emotional Intelligence Publishing Communication 241

Red Star Kim

JANUARY 28, 2024

Leadership, emotional intelligence and teams in change management. Winning their hearts – and emotional commitment – is tougher. Research on leadership and emotional intelligence (EQ) (kimtasso.com). We welcomed delegates from legal, accountancy and financial services firms.

Emotional Intelligence 130

Emotional Intelligence Leadership Management Facilitation 130

Brooks Group

MAY 2, 2024

Sales and emotional intelligence go together like skiing and snow. Since the 1960s, emotional intelligence has been recognized as a critical component of both personal and professional success. Yet many sales leaders focus on building their team’s hard skills and neglect sales emotional intelligence or “ soft skills.”

Emotional Intelligence 105

Emotional Intelligence Sales Decision-making Sales Training 105

Brooks Group

FEBRUARY 16, 2024

These are both good strategies, but the true differentiator is the sales professional and their emotional intelligence. Successful sales professionals differentiate themselves three ways: They are highly emotionally intelligent. They’re empathetic and highly emotionally intelligent. EI is a perishable skill.

Emotional Intelligence 104

Emotional Intelligence Sales Sales Training Decision-making 104

Strategic Account Management Association

MARCH 2, 2022

Emotional intelligence. My definition for emotional intelligence is the capacity to be aware of one’s self and to express one’s emotions and handle interpersonal relationships judiciously and empathetically. It starts with communication. Why is that? I think it’s too much one-size-fits-all leadership.

Emotional Intelligence 400

Emotional Intelligence Innovation Suppliers Leadership 400

CMOE

JULY 31, 2019

There’s been a lot of talk about emotional intelligence in the last few years. Many people believe that a person’s EQ (emotional quotient) is just as important as IQ , if not more so. Does emotional intelligence affect successful teamwork? Why Is Emotional Intelligence Important for Team Performance?

Emotional Intelligence 67

Emotional Intelligence Meetings Organization Profitability 67

Account Manager Tips

AUGUST 14, 2022

Emotional intelligence 6. Related courses: Framing Your Communication to Inspire and Convince. Discover how to get management's support and inspire your team by communicating effectively. Emotional intelligence Key account managers work with others, in dynamic, high pressure situations. Creativity 2.

Key Account Management 247

Key Account Management Account Management Emotional Intelligence Management 247

Red Star Kim

JULY 3, 2023

Personally, I think emotional intelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list. In this rapidly changing world, what would you consider the essential leadership qualities? The post Top six leadership qualities? appeared first on Kim Tasso.

Leadership 130

Leadership Emotional Intelligence Digital Transformation Communication 130

CMOE

JUNE 18, 2024

In today’s dynamic workplace, the ability to navigate complex emotions and relationships is becoming increasingly important for leaders. Emotional Intelligence (EI) stands out as a crucial skill set that can make or break leadership success.

Emotional Intelligence 52

Emotional Intelligence Leadership Construction Decision-making 52

Red Star Kim

NOVEMBER 2, 2022

And here are 20 insights on change management processes and communication. Consider the change process from the individual’s (emotional) and organisation’s (rational) perspectives and consider the behaviour changes required. Plan the change process carefully – including stakeholder communication at every stage.

Communication 100

Communication Management Stakeholders Emotional Intelligence 100

Red Star Kim

NOVEMBER 13, 2023

An important assessment that I use a lot is for Emotional Intelligence (EQ). EQ covers a lot of the important abilities people need to support good communications and relationships. Furthermore, whereas personality is fairly fixed we can improve our emotional intelligence. kimtasso.com). kimtasso.com).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Red Star Kim

MARCH 30, 2023

There are four core modules and two optional modules: Core Modules Components Facilitator Emotional Intelligence – The skills that matter most for effective leadership Use EQ to lead, engage and succeed as quickly and as powerfully as possible Addresses self-awareness, emotional regulation, adaptability and persuasive communication EQ-I 2.0

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Red Star Kim

FEBRUARY 14, 2023

This requires you to listen carefully to what is being said and to observe non-verbal communication that might suggest that there is something else to consider. A good example of a limiting belief comes from running. When people didn’t believe a person could run a mile in under four minutes – this became a limiting belief.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Hubspot Sales

DECEMBER 20, 2017

They include a salesperson's ability to relate and communicate with others, emotional intelligence, level of charisma and confidence, and more. Effective communicator. Emotionally intelligent. Finally, communicate with your manager. 4) Effective Communicator. 6) Emotionally Intelligent.

Emotional Intelligence 145

Emotional Intelligence Communication Meetings Leadership 145

Red Star Kim

JUNE 24, 2022

Empathy is one of the core elements of emotional intelligence. There’s a short (eight minutes) video explainer on empathy and emotional intelligence. . And this book explains emotional intelligence and includes a self-assessment of your EQ in four key areas. . Let me explain. . Congruence.

Emotional Intelligence 130

Emotional Intelligence Negotiation Communication Leadership 130

Red Star Kim

MAY 2, 2023

Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). But since 2007 companies advertising C-suite openings have increasingly emphasised the importance of social skills and de-emphasised operational expertise.

Emotional Intelligence 100

Emotional Intelligence Leadership Decision-making Publishing 100

PandaDoc

JANUARY 27, 2020

Emotional Intelligence for Sales Success: Connect with Customers and Get Results. In today’s world of Artificial Intelligence (AI) and digital communication, the chance to build an emotional connection with a prospect is fleeting. Authentic communication. By: Colleen Stanley.

Emotional Intelligence 121

Emotional Intelligence Artificial Intelligence Sales Negotiation 121