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Best Customer Success Certifications 2021: The Ultimate List

SmartKarrot

The 15-class series has everything you need to grow your career including developing deep level account plans, creating and managing account portfolio, onboarding customers effectively, conducting business reviews for internal or external purposes, managing a customer life cycle, and tackling difficult conversations.

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Great Account Management Job Resources & Job Description

SmartKarrot

To ensure that the customers are satisfied To improve customer retention. Their job role requires them to oversee the entire customer life cycle and ensure they are satisfied with the products or services offered. Account management is an especially important aspect that directly impacts the customer lifecycle.