Customer Success Student

Arpedio

Are you ARPEDIO’s new Student in Customer Success? Are you ARPEDIO’s new Student in Customer Success? ? Are you an aspiring future Customer Success Manager and have a passion for sales? Olivier Dondeyne, Customer Success Manager. +45 careers.

Sep 27 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success Location: San Francisco, CA, US (Remote) Organization: Panther As a VP of Customer Success, you will lead and mentor the Customer Success teams by investing in the people, processes, and technology.

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How customer success operations improves customer service

Zendesk

The band members face the audience, delivering an experience that creates loyal fans—similar to how your customer success managers (CSMs) work with your customers one-on-one. As your company scales, support agents may struggle to keep your growing customer base happy.

Sep 22 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success – Remote Location: Remote, Seattle, WA, US Organization: Diversio As a Director of Customer Success, you will partner with Revenue leadership counterparts to refine processes, systems, and resources to successfully support customers.

Sep 20 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success – West Location: Remote, United States Organization: UiPath As a Director of Customer Success, you will be responsible for the execution of the UiPath GTM strategy to ensure over-achievement of the revenue targets and business objectives.

Sep 09 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Denver, CO, US Organization: SambaSafety As a Vice President of Customer Success, you will oversee four Customer Success (CS) teams that support different customer verticals and one CS Operations Analyst.

Aug 17 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: Remote, Dallas, TX, US Organization: Textio As a VP of Customer Success, you will be leading, rapidly growing, and coaching team members by setting the strategy and prioritizing the organizational goals.

Sep 06 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, NAMER, US Organization: SecurityScorecard As a Director of Customer Success, you will hire, train, coach, develop and lead a team of customer success managers in enabling the customers to reach maximum value.

Aug 22 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: Remote, United States Organization: Talentify.io Hire and mentor a team focused on driving business value to the customers. Understand customer needs across software to inform the evolution of customer success programs.

Sep 07 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, Atlanta, GA, US Organization: Everstream Analytics As a Director of Customer Success, you will hire, develop and lead a world-class enterprise customer success team.

Sep 12 – Customer Success Jobs

SmartKarrot

Role: Client Success Director Location: Remote, Massachusetts, United States Organization: Agero, Inc. As a Client Success Director, you will develop and execute strategic account management plans for your client portfolio.

Sep 23 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director (Remote) Location: Remote, United States Organization: Talentify.io As a Customer Success Director, you will develop your team through motivation, counseling, and product knowledge education. Develop and implement repeatable processes for customer management. Track, manage, and improve customer health scores to improve customer retention. Manage new hires to build and maintain a successful and motivated team.

Aug 29 – Customer Success Jobs

SmartKarrot

Role: Senior Customer Success Manager Location: Boston, MA, US Organization: LeanIX As a Senior Customer Success Manager, you will be responsible for the retention of customer accounts by ensuring continuous communication and relentless support and guidance.

Aug 16 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Cambridge, MA, US Organization: Volta Labs, Inc. As a Director of Customer Success, you will build out and lead the customer success organization that includes customer service and field applications scientists.

Sep 05 – Customer Success Jobs

SmartKarrot

Role: Director of Client Success Location: San Diego, CA, US (On-site) Organization: Dassault Systèmes As a Director of Client Success, you will drive Customer satisfaction & advocacy prioritize, escalate and manage customer critical issues.

Aug 18 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, United States Organization: OfferFit As a Customer Success Director, you will own customer satisfaction – oversee the design, execution, and reporting across use cases to ensure the customer success & enthusiasm with OfferFit product.

Sep 13 – Customer Success Jobs

SmartKarrot

Role: Client Success Director Location: Remote, California, United States Organization: Mindcrest As a Client Success Director, you will develop and manage new business opportunities through all stages of the sales cycle. You help customers maximize the value of Trail.

Aug 23 – Customer Success Jobs 

SmartKarrot

Role: Vice President, Customer Success Location: Washington, DC, US (On-site) Organization: Inspiration Mobility As a Vice President of Customer Success, you will be assisting to close new customer sales and overseeing customer onboarding to ensure a smooth and seamless process.

Jun 17 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, United States Organization: Castlight Health As a Director of Customer Success, you will support the professional development of a team of Customer Success Managers.

Jul 04 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal.

Jun 22 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success Location: Pleasant Grove, UT, US (Hybrid) Organization: Whistic As a VP of Customer Success, you will develop and execute a strategic roadmap for the customer success organization. Measure and improve customer success KPIs.

Jul 28 – Customer Success Jobs

SmartKarrot

Role: Director of Client Success Location: Remote, United States Organization: seoClarity As a Director of Client Success, you will direct and manage a world-class team with a focus on training, development, and customer-centric advocacy.

May 17 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Timescale As a Director of Customer Success, you will identify and implement strategic and tactical methods that constantly improve customer experience.

Jul 27 – Customer Success Jobs

SmartKarrot

Role: Director Customer Success Location: Remote, United States Organization: symplr As a Director of Customer Success, you will be responsible for providing leadership, mentoring, and professional development for customer success team members.

Jun 02 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: San Francisco, CA, US Organization: Convex As a Director of Customer Success, you will manage and support a team of talented Customer Success Managers and Renewal Managers.

May 27 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success – Remote Location: Remote, United States Organization: League As a VP of Customer Success, you will lead League’s overall commercial partnership with selected strategic platform partners.

Jun 30 – Customer Success Jobs

SmartKarrot

Identify opportunities for customers to act as meQuilibrium advocates (e.g. Facilitate communication of new features or product improvement requests between customers and the meQuilibrium Product Management team. Be a trusted advisor to the customer and build long-lasting relationships.

Jun 09 – Customer Success Jobs

SmartKarrot

Ensure Customer Success and Asset Management teams are coordinated with respect to the communication of project and utility timelines with end-user customers; develop processes between teams to ensure seamless communication for the benefit of all the customers.

Aug 04 – Customer Success Jobs

SmartKarrot

Role: Director of Client Success Location: Remote, Illinois, United States Organization: seoClarity As a Director of Client Success, you will direct and manage a world-class team with a focus on training, development, and customer-centric advocacy.

May 11 – Customer Success Jobs

SmartKarrot

Director of Customer Success Location: Remote, Richmond, VA, US Organization: Partnerize As a Sr. Be the named contact for specific strategic accounts and own senior customer stakeholder relationships. Be the voice of the customer to the product and go-to-market team.

The Future of SAM – Revisited

Strategic Account Management Association

They are: Stakeholder Value : Clients have all had to pivot to survive; as a result, the sources of value creation and relevant stakeholders have shifted. Customer-centric Program Design : Dynamic times mean agility in program design for optimal customer experience.

May 06 – Customer Success Jobs?

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Chevin Fleet Solutions As a Director of Customer Success, you will optimize the CS mission, vision, and customer journey map with the VP of Customer Success & Support.

Jun 03 – Customer Success Jobs

SmartKarrot

Role: Customer Success Associate Director Location: New York, NY, US Organization: Wunderkind As a Customer Success Associate Director, you will mentor and inspire a small team of high-performing Customer Success Managers & Associates.

Mar 21 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success, US Location: Austin, TX, US Organization: Miro As a VP of Customer Success, you will be responsible for a rapidly growing Customer Success team of 45+. Improve customer retention metrics (adoption, retention, engagement).

May 20 – Customer Success Jobs?

SmartKarrot

Role: VP of Customer Experience Location: Remote, New York, NY, US Organization: Healthie As a VP of Customer Experience, you will own the entire Customer Success and Support experience at Healthie. Guide the customer on product capabilities, usage, and best practices.

May 18 – Customer Success Jobs

SmartKarrot

Role: Senior Director, Customer Success Location: Remote, United States Organization: Coursera As a Senior Director of Customer Success, you will meet and exceed quarterly renewal bookings and revenue growth goals. Identify and mitigate risk in customer accounts.

Apr 22 – Customer Success Jobs

SmartKarrot

Role: Client Success Director – Public Sector Location: Owings Mills, MD, US Organization: CareFirst BlueCross BlueShield As a Client Success Director, you will manage and develop a set of assigned accounts to increase productivity and sales of company products.

Apr 15 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Phoenix, AZ, US (Hybrid) Organization: Chime Technologies Inc. As a Vice President of Customer Success, you will drive customer success outcomes by influencing product adoption, customer satisfaction, and overall customer success.

Apr 18 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: New York, United States (Hybrid) Organization: Fireblocks As a Director of Customer Success, you will hire, grow and develop a regional customer success group. Keeping track of customer organizational changes.

Apr 28 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Issaquah, WA, US (On-site) Organization: MangoApps As a Director of Customer Success, you will develop a deep understanding of MangoApps concepts, features & use-cases. Deliver on key success metrics such as NPS and CSAT.

Apr 05 – Customer Success Jobs

SmartKarrot

Role: Enterprise Customer Success Director. As an Enterprise Customer Success Director, you will build and manage trusted relationships across a small portfolio of accounts to secure the partnership and commitment to strategic customers.

Apr 01 – Customer Success Jobs

SmartKarrot

Oversee the customer lifecycle processes, including customer journey milestones, Executive Business Review delivery, and success plan creation. Identify opportunities for continuous account management improvement, including creating customer success playbooks.

Mar 25 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: New York, NY, US Organization: Pacvue As a Customer Success Director, you will work with brands to identify business priorities and goals. Build, manage, and lead the Customer Success team for Pacvue Commerce.