Hubspot Sales

MARCH 31, 2020

The brand shifted its focus toward ecommerce and a direct to consumer sales strategy, connecting more immediately with customers online. More recently, the company has looked to streamline its ecommerce efforts by cutting out third-parties. The company looked to where consumers were and adjusted accordingly.

Retail 68

Retail Digital Transformation eCommerce Manufacturing 68

Zendesk

APRIL 7, 2021

The Great Compression ” refers to our forced, collective digital transformation, which compressed the timeline of evolution into months instead of years. Digital collaboration became a business imperative as enabling multiple generations on a video call became a personal one. percent in 2021.

Retail 64

Retail eCommerce Digital Transformation Digitalization 64

Zendesk

NOVEMBER 4, 2021

“And now a lot of organizations have brought back some element of being back in the office, whereas Zendesk really leaned all in on embracing the digital-first idea.”. To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

Apptivo

MAY 14, 2021

Global businesses have been conscious about shifting their marketing channels online while managing their digital transformation in a very careful manner. It also gives you the advantage of different CRM solutions such as Sales & eCommerce apps to strengthen your digital presence. Change your way of marketing.

CRM 71

CRM Digital Transformation Digitalization eCommerce 71

Zendesk

JANUARY 11, 2021

Once a destination to march steadily toward, digital transformation has suddenly arrived all at once. And while nearly every industry has been fundamentally changed by Covid-19, retailers have been at the forefront of the new digital-first world. Transforming the ecommerce customer experience.

eCommerce 52

eCommerce Customer Experience Retail Digital Transformation 52

SmartKarrot

JANUARY 27, 2021

Build on the foundational CSM team to meet the challenges of tackling change management/digital transformation for Fortune 1000 Enterprises. You will be responsible for all activities, technical projects and updating products of Nuvei premium clients from different industries – Gaming, Airline, Retail, and eCommerce.

Customer Success 10

Customer Success Digital Transformation Publishing eCommerce 10

Tidio

FEBRUARY 26, 2021

For one, it has significantly accelerated the process of digital transformation. Gen Z shoppers are the most loyal eCommerce customer segment. Feel free to share eCommerce and customer service statistics from our study. The COVID-19 pandemic has shaken the world economy in a variety of ways.

Customer Experience 145

Customer Experience eCommerce Advertising Digitalization 145

Zendesk

MAY 3, 2021

Retail & Ecommerce. Retail and ecommerce were early adopters of new technology in the face of the pandemic, with brands in China pivoting online in the earliest phases of the lockdown. This set a huge precedent for retailers globally, many asking themselves for the first time how to make the most of their digital presence.

Prioritization 52

Prioritization Healthcare Manufacturing Retail 52

SmartKarrot

FEBRUARY 15, 2022

Through her ‘The Modern Customer’ Podcast, Morgan aims to provide detailed insights about customer-focused digital transformation. Marsha Collier has authored 48 books about customer service, social engagement, and eCommerce. Bob Thompson. Marsha Collier.

Customer Experience 10

Customer Experience Artificial Intelligence Digitalization Customer Success 10

Zendesk

DECEMBER 7, 2021

The customer clicks on the ad to buy the product and ends up on the brand’s ecommerce site, scrolling through lots of products they find interesting. But digital touchpoints offer much more opportunity than that single interaction. Digital transformation empowers you to convert your “family sedan” customer experience into a Ferrari.

Digital Transformation 52

Digital Transformation Advertising Retail Digitalization 52

Hubspot Sales

JUNE 5, 2020

Whenever I have a conversation about digital selling, the discussion quickly transitions to topics like search engine optimization, Facebook Ads, or some other messaging related category. In other cases, social media marketplaces come up or even the latest progress someone is making in eCommerce.

Digitalization 124

Digitalization Marketing Media Sales 124

Insightly

JULY 25, 2023

For example, say your firm sells eCommerce software and about 50% of your current clients come from businesses that also use a specific ERP software. Having this data is often more important for tech or software companies to identify common “marker” software that might indicate they also have a need for your product.

Manufacturing 52

Manufacturing B2C Decision-making B2B 52