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How healthcare organizations can embrace conversational CX while maintaining HIPAA compliance

Zendesk

Key takeaways: Zendesk messaging is HIPAA-enabled, meaning healthcare organizations can manage their conversations at scale. Messaging allows healthcare organizations to do things like schedule appointments, send reminders, and provide virtual care while protecting patient data. We’re in a new era of healthcare.

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Healthcare Content Marketing

Customer Think

The goal of healthcare content marketing is to offer your customers the most accurate and helpful responses to their medical inquiries.

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How Is Healthcare Changing Digitally As A Result Of The COVID-19 Situation?

Customer Think

source: www.arkasoftwares.com After the outburst of COVID 19, the healthcare sector has taken a toll accelerating the digitalization of the operation and interaction between people. This includes not only the cure for covid but also the regular medicines needed by the public.

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Effective ways to increase access to healthcare stakeholders by 350%

Clarity Engagement Solutions

Pharma companies and healthcare ecosystems are now slowly emerging from a corona lock down of astronomic proportions. In response to this challenge, many brand teams chose to amp up their digital efforts. A plan for getting access to and re-engage with healthcare professionals of all flavours. They go straight to the bin.

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Effective ways to increase access to healthcare stakeholders by 350%

Clarity Engagement Solutions

Pharma companies and healthcare ecosystems are now slowly emerging from a corona lock down of astronomic proportions. In response to this challenge, many brand teams chose to amp up their digital efforts. A plan for getting access to and re-engage with healthcare professionals of all flavours. They go straight to the bin.

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How digital transformation impacts the insurance industry?

Customer Think

Digital transformation has transformed countless businesses – from manufacturing and retail to hospitality and healthcare. This industry is embracing digital transformation in various ways to mitigate complex challenges and meet the demands of customers. The insurance industry is no exception.

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3 ways healthcare companies are improving customer experience

Zendesk

Healthcare workers were deeply impacted by the global pandemic. People turn to healthcare professionals when they’re worried and sick, so great customer service is absolutely critical. Read on to see how three healthcare companies are creating better customer experiences. 1: Adapt to changing patient needs in the virtual world.