Customer Think

APRIL 22, 2021

Article originally published at Eglobalis Customers of different industries place a different value on the elements that generate their overall experience. A pharmacy customer may prioritize product availability, safety and compliance, whereas high-end retail shoppers prioritize quality and choice.

Supply Chain 110

Supply Chain Digital Transformation Digitalization Retail 110

Planview

JULY 16, 2015

This June, the Global Center for Digital Business Transformation published a report, Digital Vortex: How Digital Disruption Is Redefining Industries. In addition, 43 percent of companies either do not acknowledge the risk of digital disruption, or have not addressed it sufficiently. Schedule a demo of Spigit today.

Innovation 78

Innovation Digitalization Publishing Software 78

The Center for Sales Strategy

NOVEMBER 21, 2017

Everyone is selling digital marketing today. Everyone says they are an expert in digital advertising. From pure digital agencies to traditional media, from digital publishers to full-service advertising agencies, everyone is pushing digital marketing. Is your staff ready?

Digitalization 50

Digitalization Marketing Advertising Publishing 50

Customer Think

JUNE 30, 2021

Web design is a variable that changes as fast, if not faster than we can get our latest creation published! In just the past twelve months, digital adoption has expanded five to ten times faster than was expected, thanks to the pandemic and lockdowns.

Publishing 136

Publishing Digitalization Marketing 136

Red Star Kim

DECEMBER 7, 2023

This book review was published in Magazine – PM Forum way back in 2008. However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post. Published by Noggin £14.99 Book review – Can we start again? Can we start again?

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

SBI

DECEMBER 8, 2020

Top Sales Tools of 2020 and the Digital Sales Revolution. At no other time in the history of sales have we seen this magnitude of choice in digital selling technology. Digital, at the time was largely confined to typing and storing word processing documents and creating spreadsheets to keep track of sales forecasts and booked revenue.

Digitalization 67

Digitalization Sales Software Software 67

Strategic Communications

JUNE 24, 2021

I have been fortunate enough to practice marketing before and after the emergence of the internet, social media, and digital marketing. All of this was important information to know to help make our marketing efforts more effective, but this type of data pales significantly when compared to what can be done in the digital environment.

Digitalization 52

Digitalization Marketing Internet Decision-making 52

Openview

OCTOBER 10, 2018

An analysis published by the Harvard Business Review revealed in 2011 that, coaching “ can improve performance up to 19%…even moderate improvement in coaching quality—simply from below to above average—can mean a six to eight percent increase in performance across 50% of your sales force ”.

Digitalization 101

Digitalization Sales Sales Leadership Leadership 101

Customer Think

APRIL 16, 2023

Content Management Systems (CMS) have become an essential part of digital business operations in recent years. A CMS enables businesses to create, manage, and publish digital content without requiring extensive technical knowledge or web development expertise.

Publishing 63

Publishing Digitalization Meetings Management 63

Nutshell

JANUARY 9, 2024

Landing Pages helps streamline your digital marketing campaigns by making it easier to create and customize webpages, keep visitors engaged and generate more conversions. Customize your landing page with the visual elements and custom fields you want, then publish and manage it from your landing pages dashboard.

Publishing 62

Publishing Advertising CRM Marketing 62

Strategic Communications

JANUARY 19, 2021

In the modern retail landscape, digital is no longer a threat to the in-store shopping experience. Because of this, experts stress how important it is for retailers to have a strong presence in both physical and digital environments. In fact, smart retailers have come to see e-commerce as a tool to boost in-store foot traffic.

Digitalization 52

Digitalization Retail Media e-Learning 52

Upland

JANUARY 26, 2020

According to McKinsey, “The five-year growth rate of total returns to shareholders for digital leaders is almost double that of all other firms,” when they undertake a digitally focused account planning strategy. Publish your operational rhythm so that everyone is on the same page. Communication.

Account Planning 195

Account Planning Shareholders Publishing Communication 195

Vantage Partners

JUNE 3, 2022

Originally published in Pima Insights , Spring 2022 Issue Companies are working with competitors more than ever before. 1 Shifting consumer demands and new digital solutions have been transforming the insurance industry in recent years, and many firms have leaned into the disruption.

Insurance 83

Insurance Publishing Digitalization Innovation 83

Red Star Kim

NOVEMBER 8, 2022

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. I observed that in the brave new digital world where silence felt uncomfortably like a technology glitch, it was as if our listening skills evaporated. Whether digitally or in person. Digital body language.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Nutshell

JANUARY 9, 2024

Landing Pages helps streamline your digital marketing campaigns by making it easier to create and customize webpages, keep visitors engaged and generate more conversions. Customize your landing page with the visual elements and custom fields you want, then publish and manage it from your landing pages dashboard.

Publishing 62

Publishing Advertising CRM Marketing 62

Red Star Kim

FEBRUARY 1, 2024

CX (Client Experience) remains the clear focus for CMOs and BD leaders Priorities for the marketing and BD team Making improvements to client service/experience (50%) Obtaining feedback from clients (39%) Providing training and support for fee-earners (33%) Improving/establishing account management (30%) Relaunching or refreshing the firm’s brand (..)

Marketing 130

Marketing Leadership Profitability Digitalization 130

Zendesk

SEPTEMBER 14, 2023

That’s why many customers still prefer calling customer support, rather than engaging on digital channels, like messaging or email. Managing customer calls in the digital age, we’ve created the Zendesk Voice API. Control costs and stay agile Digital voice has a lower cost associated with it compared to traditional voice.

Management 52

Management Publishing Digitalization Media 52

Pinnacle View

MAY 11, 2017

2017 is a big year for Digital NewFronts. NewFronts, run by the IAB, are an annual series of events and presentations from digital media companies featuring pitches aimed at both video content creators and advertisers. During this year’s May event series, 32 separate digital media companies will host their own NewFronts.

Digitalization 52

Digitalization Advertising Media Innovation 52

Strategic Communications

JANUARY 17, 2024

Salesforce’s AI-powered tools provide crucial, real-time insights into consumer behavior, helping to optimize digital ad bidding, segment audiences, and automate social media and outreach programs. We work with clients to plan, create and publish high-quality, unique content. Are you ready to go along for the ride?

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Digitalization 59

Nutshell

APRIL 3, 2024

In the digital landscape, where websites and content constantly change, things will inevitably break on your site. The B2B Marketer’s Toolkit collects 120+ of the best lead generation tips ever published on the Nutshell blog. In fact, most of these issues are things that you won’t inherently see just by looking around the website.

Stakeholders 71

Stakeholders Digitalization Marketing Internet 71

Strategic Communications

JANUARY 12, 2024

In the digital marketing landscape, authenticity and connections with consumers are paramount. We work with clients to plan, create and publish high-quality, unique content. Stay up-to-date on the latest traditional and digital marketing trends and insights for communication leaders: subscribe to our monthly e-newsletter.

Digitalization 59

Digitalization Advertising Publishing B2B 59

Showpad

DECEMBER 5, 2018

And as companies invest more than ever in digital, the amount of solutions available to them only continues to grow. To help companies better understand the space, Gartner recently published its 2018 Market Guide on Digital Content Management for Sales detailing the capabilities of various vendors in the sales enablement space.

Digitalization 40

Digitalization Marketing Management Publishing 40

Strategic Communications

OCTOBER 7, 2021

and more on digital channels of communication, like social media. Regardless of channel, though, there are some important communication practices that apply as much to the digital environment as to traditional communications. We work with clients to plan, create and publish high-quality, unique content. Be consistent in posting.

Small Business 141

Small Business Media Digitalization B2C 141

Account Manager Tips

SEPTEMBER 7, 2022

Your digital reputation. and settled on a definition that made sense to me: to control my digital reputation. It’s the social platform for professionals and has a range of publishing tools from video, to articles to social posts. I used to think it was about being an "influencer" - a complete turn off. But it doesn't have to be.

Key Account Management 130

Key Account Management Account Management Management Media 130

Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector. And why are they so important?

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Strategic Communications

FEBRUARY 21, 2024

One, for instance, shared a story on how Apple is exploring AI deals with news publishers and said: “This does not bode well for writers and journalists.” In 2023, Politico reports, 3087 digital, broadcast and print news jobs were lost. We work with clients to plan, create and publish high-quality, unique content.

Publishing 52

Publishing B2B Communication Digitalization 52

Account Manager Tips

SEPTEMBER 15, 2022

Your digital reputation. and settled on a definition that made sense to me: to control my digital reputation. It’s the social platform for professionals and has a range of publishing tools from video, to articles to social posts. I used to think it was about being an "influencer" - a complete turn off. But it doesn't have to be.

Key Account Management 130

Key Account Management Account Management Media Value Proposition 130

Planview

JANUARY 14, 2016

Forrester Research has published a number of recent reports covering the future of financial services innovation, the technology platforms shaking up the industry, and the most effective strategies for riding the banking innovation wave. Digital Financial Innovation Is The Antidote To Disruption. Check out our top choices, below.

Financial Services 63

Financial Services Innovation Digitalization Banking 63

Strategic Communications

SEPTEMBER 1, 2023

I think about fractals and patterns a lot (yes, I know that may seem “odd”…), and I thought about patterns a lot several years ago as I started to research—in truth, as I started to just think about starting to research—my book Direct Marketing in the Digital Age , which was released more than a decade ago!

B2C 52

B2C Digitalization B2B Communication 52

Flevy

MARCH 19, 2024

The concept was published in his book, “The Mind of the Strategist: The Art of Japanese Business.” This can be done by using various digital tools, questionnaires, and techniques. Kenichi Ohmae, a Japanese organizational theorist and Strategy guru, proposed the 3C Model in 1982.

Shareholders 52

Shareholders Decision-making Digital Transformation Manufacturing 52

Nutshell

JANUARY 16, 2024

The Revenue Marketing Report Best for: B2B topics The Revenue Marketing Report (RMR) is another top digital marketing podcast. The podcast discusses marketing trends, tools, and strategies in various areas of digital marketing and sometimes includes interviews with top marketing experts.

Marketing 71

Marketing Media Digitalization B2B 71

Zendesk

OCTOBER 2, 2023

While digital transformation and systems integration are a constant, customer and employee experience, AI and data security top of mind for IT leaders. We published our research in a report detailing the three top areas IT leaders are prioritizing along with strategic recommendations on how to realize these changes in order to stay ahead.

Cybersecurity 76

Cybersecurity Digital Transformation Investors Prioritization 76

Nutshell

JANUARY 16, 2024

The Revenue Marketing Report Best for: B2B topics The Revenue Marketing Report (RMR) is another top digital marketing podcast. The podcast discusses marketing trends, tools, and strategies in various areas of digital marketing and sometimes includes interviews with top marketing experts.

Marketing 71

Marketing Media Digitalization B2B 71

Freshworks

JANUARY 25, 2021

A great customer experience is in the eye of the beholder and if last year taught us anything it is that customers will carry on using well designed digital channels for the simplicity and speed of service they provide. In 2020, we saw digital transformation happened at breakneck speed. Accelerating Digital Transformation.

Customer Experience 98

Customer Experience Digital Transformation Digitalization Publishing 98

Nutshell

APRIL 3, 2024

The B2B Marketer’s Toolkit collects 120+ of the best lead generation tips ever published on the Nutshell blog. The type of product or service you sell : Some platforms work best for digital products, and some for physical products. Of course you do.) Download it today! GET THE TOOLKIT 4.

Software 71

Software Software CRM Communication 71

Customer Think

MARCH 9, 2023

In 2021, The B2B Institute, a think tank supported by LinkedIn, published a report featuring several papers authored by researchers with the Ehrenberg-Bass Institute for Marketing Science. One of the papers was written by Professor John Dawes, the A.

Publishing 118

Publishing B2B Marketing Digitalization 118

Customer Think

DECEMBER 4, 2022

According to data published by the NFIB, one-third of small businesses report that the fourth quarter is their most profitable. Photo by Christian Velitchkov on Unsplash Companies around the world strengthen their email marketing during the holidays. Not only is there amplified potential but also, it’s the most competitive season.

Publishing 118

Publishing Small Business Profitability Marketing 118