Hubspot Sales

JANUARY 5, 2021

The most important skill for sales professionals? Making calls. Cold calls or warm leads, hot prospects or chilly receptions, making contact is critical. Data backs up this enterprise demand for skilled callers. RAIN Group recently found that 82% of buyers say cold calls were the impetus for eventual meetings, but 63% of sales reps say they don’t enjoy making cold calls.

Brainstorming 133

Brainstorming Decision-making Meetings Media 133

The Center for Sales Strategy

JANUARY 5, 2021

While all the guidelines that apply to productive performance reviews still apply in our work-from-home environment, there are certainly new dynamics in how and where this feedback gets shared. Because we’re invited into homes more often (thanks to video meetings), we know more about our people and their personal life. We see their home environment, interact with their kids and pets, and most importantly, we all share more about our own personal challenges because we have a common experience — t

Performance Review 121

Performance Review Meetings Sales 121

Force Management

JANUARY 5, 2021

Proof Points are a critical component to the sales process. They provide proof that you do what you say you can do. The more they’re aligned to your buyer through industry, problem or positive business outcome, the more effective they’ll be. Sales organizations that have a process for developing and maximizing the effectiveness of their proof points are able to leverage this important tool in a way that creates and preserves value in the sales process.

Organization 100

Organization Sales 100

Strikedeck

JANUARY 5, 2021

Vincent Manlapaz, in an interview with Nir Kalish talks about the importance of providing a well-rounded and excellent customer experience from start to finish. Nir believes that "relationships are the future of business.".

Customer Experience 87

Customer Experience Onboarding Customer Success 87

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Brooks Group

JANUARY 5, 2021

As a sales leader, it’s never been more critical to be on the ball. Though a vaccine for COVID-19 is slowly being administered, you cannot wait to inoculate your sales team against the lingering effects that the pandemic had on your sales methodology. We at The Brooks Group took the pulse of your fellow sales leaders throughout 2020, and as the year drew to a close, it appeared that many of your contemporaries were taking steps to shore up their leadership playbook to reflect the dynamics of the

Sales Leadership 75

Sales Leadership Leadership Sales Virtual Selling 75

Aepiphanni

JANUARY 5, 2021

Did you know that only 8% of leaders can be good at both strategy and implementation? A 2013 PwC study supports this finding after conducting a survey among 700 executives. While results may seem disheartening at first, the survey also proves that those who become better strategists will most likely improve execution and implementation as well. However, what are the strategic leadership skills one.

Leadership 64

Leadership Management 64

CoSell

JANUARY 5, 2021

“How can you improve growth?” In every partnership, growth questions are on everyone’s mind. How can you drive sales growth? How can you grow profits? How can you increase growth from your sales force? How can you help new sales people achieve the exceptional results of top performers? Hunting For Growth I’m sure you’ve got a set of growth questions that are constantly on your mind.

Sales 59

Sales Organization Profitability Communication 59

Kainexus

JANUARY 5, 2021

I don't think I'm going out on a limb when I say that I believe we are all glad to have 2020 in the rearview mirror. While life isn't going back to normal any time soon, there is hope on the horizon. The COIVD-19 vaccine rollout is on the way, and our healthcare professionals have made great strides in treatment for the disease. Last year at about this time, we laid out some suggested continuous improvement resolutions for 2020.

Healthcare 57

Healthcare Organization 57

CMOE

JANUARY 5, 2021

The year 2020 made one thing clearer than ever before: shunning the online world is not a viable strategy for any business, no matter how well-equipped it is to attract activity offline. When lockdown measures were rolled out, companies that relied on foot traffic quickly ground to a halt. They had two options: start operating online or shut down for the foreseeable future.

eCommerce 80

eCommerce Retail Meetings Leadership 80

Strategic Communications

JANUARY 5, 2021

It can be extremely expensive to feed the constant demand for content from a wide range of audiences. Content marketing has become a major industry in the 21st century, with companies of all types and sizes working hard to produce content to help them distinguish themselves from competitors as they attract and engage audiences that can represent potential customers.

Publishing 52

Publishing Brainstorming Media Communication 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Aepiphanni

JANUARY 5, 2021

Did you know that only 8% of leaders can be good at both strategy and implementation? A 2013 PwC study supports this finding after conducting a survey among 700 executives. While results may seem disheartening at first, the survey also proves that those who become better strategists will most likely improve execution and implementation as well. However, what are the strategic leadership skills one should master?

Leadership 40

Leadership Decision-making Stakeholders Communication 40

SmartKarrot

JANUARY 5, 2021

The evolving field of Customer Success owes its origin and rapid rise to a passionate community of pioneers, proponents, and practitioners. Here’s our Top 50 Customer Success Influencers list celebrating those frontiersmen and women pushing the boundaries and making Customer Success the force that it is today. This list has been compiled by the editorial team at SmartKarrot taking into account overall influence in the form of original insights, industry contributions, community engagement, follo

Customer Success 21

Customer Success Leadership Customer Experience B2B 21

Hubspot Sales

JANUARY 5, 2021

Have you ever wanted a peek inside the mind of a top salesperson? Although every rep has their own unique selling style, strategy, and process, their mindsets are surprisingly similar. That might be because, as HubSpot sales director Dan Tyre often says, “Success in sales is 90% mental.”. With the right attitude, you can win business in seemingly impossible situations.

Value Proposition 141

Value Proposition Meetings Decision-making Sales 141

SmartKarrot

JANUARY 5, 2021

Role: VP, Global Customer Experience Location: San Antonio, TX, US Organization: Tech Data As a VP of Global Customer Experience, you will build and lead the customer experience strategy and oversee operational excellence for all CX projects to ensure alignment with corporate strategy. Lead and direct daily operational support to CX projects including any execution outside of Tech Data, such as third-party support, customer survey oversight, customer data analysis oversight, etc.

Customer Success 10

Customer Success Stakeholders Onboarding Customer Experience 10

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How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

Meetings

Revegy

JANUARY 5, 2021

SiriusDecisions defines account-based models , or account management, as representations of a strategic approach that align resources against a set of defined accounts and goals in a way that is relevant and valuable to those accounts and to sales/partners. But account-based selling requires an organizational commitment that goes far beyond sales. In a recent webinar , Mark Levinson, VP Global Revenue Operations at Bazaarvoice, and Mark Kopcha, CEO of Revegy, came together to discuss the necessi

Account Management 105

Account Management Global Accounts Management Account Planning 105

Showpad

JANUARY 5, 2021

The employment life cycle of every sales rep always starts in the same place — with a set of strong training and onboarding processes that establish a blueprint for these rookies to find success in their time with the company. But the completion of training doesn’t mean that reps have learned everything they’ll ever need to know about sales.

Onboarding 52

Onboarding Sales Prioritization Account Management 52

Revegy

JANUARY 5, 2021

SiriusDecisions defines account-based models , or account management, as representations of a strategic approach that align resources against a set of defined accounts and goals in a way that is relevant and valuable to those accounts and to sales/partners. But account-based selling requires an organizational commitment that goes far beyond sales. In a recent webinar , Mark Levinson, VP Global Revenue Operations at Bazaarvoice, and Mark Kopcha, CEO of Revegy, came together to discuss the necessi

Account Management 52

Account Management Global Accounts Management Account Planning 52