Wed.Oct 13, 2021

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How to Build a Freelance Marketplace like Fiverr and Upwork

Customer Think

The gig economy has rapidly gained a wider currency in a matter of few years. Studies reveal that around 34% of the US workforce was already into the gig economy even before the pandemic started and is projected to reach 50.9% by 2027. With its low barriers to entry, greater efficiency in matching workers with […].

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Strategies to Enhance Your Recruitment Strategy

The Center for Sales Strategy

Your recruitment strategy pivots on how you effectively use and deploy different tactics (and mindsets) to reach ideal candidates. There's no question we're in a talent shortage, and if you're curious about some of the ways to reach candidates using social media, make sure you take a look at these insights on best practices.

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The 11 Best Ecommerce Customer Service Software Platforms

Help Scout

This list of 11 standout ecommerce customer service platforms will help you find the perfect tool to improve your company's customer support.

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Top 20 Chatbot App Development Companies in India

Customer Think

Looking for the best Chatbot App Development Companies in India & the USA to build intelligent Chatbots for your business? If so, your hunt for the same ends up now. You will get here the exclusive list of top-notch chatbot app development companies prepared after extensive research. With the ever-growing technology and innovation, it has […].

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Drive Quality Improvement with Standard Work Software

Kainexus

In today’s hyper-competitive and rapidly changing environment, organizations must find innovative ways to improve quality, reduce waste, and get products to market quickly and efficiently. To do so, many organizations of all types are turning to the tools and techniques that manufacturing companies have used for decades to achieve operational excellence.

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Three Trends Driving the Field Service of Tomorrow

Customer Think

The pandemic has transformed virtually every aspect of customer service, and field service is front and center. Over the past year and a half, companies across nearly every industry have turned to an “appointment economy” to deliver safe and convenient experiences. Contactless and remote service have become more widespread. At the same time, a move […].

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How to Drive Outstanding Customer Experience

Customer Think

Customer centricity is often strongly associated with Customer Experience (CX) these days and defining CX can be a challenge. The term can be overused, broad and generalized, and often reserved only for contact centers. I like to think of CX as encompassing those moments of truth in which our company can have either a positive […].

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How To Build A High-Performing Sales Team For Your Small Business

SalesPop

Small businesses need to get their sales right to match their revenue and growth goals. But they seldom afford large teams with star employees. The secret lies in creating a high-performance team capable of achieving more with less. But it can be trickier than you imagine as you need to think beyond picking sales ninjas. You have to find the best fits and train and develop them down the line.

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Sales Pipeline Radio, Episode 261: Q & A Scott Horn @scott_horn

Customer Think

By Matt Heinz, President of Heinz Marketing If you’re not already subscribed to Sales Pipeline Radio, or listening live every Thursday at 11:30 a.m Pacific on LinkedIn (also on demand) you can find the transcription and recording here on the blog every.

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#025 Selling Through Partnering, with Fred Copestake

KAMCast

IN THIS EPISODE Do you tell your clients that you work in partnership? What evidence do you have to reassure them that the statement is, in fact, true? What are the qualities of a good partnership? Does your team possess the skills required to forge strong win:win relationships, built on trust, transparency, transparency, comfort with change and interdependence and a focus on the future?

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Goal Attainment Is More Than Making The Number!

Customer Think

Over the past couple of weeks I’ve had a lot of conversations about sales performance. It’s largely driven by planning for the next calendar year. Too often, I get the comment, “People are making their numbers, but we aren’t achieving our goals!” Too often, the driving metric for sales performance is “the number,” quota, [.].

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Oct 13 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Remote, New York, United States Organization: Deep Labs As a Vice President of Customer Success, you will drive Customer Success at the clients through increased renewal rates, expansion of use case, and reduced churn. Define and own the customer lifecycle map for the customers, engaging with both the sales and product teams to develop key client touchpoints and track outcomes for optimal engagement.

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Alida Announces $20 Million Equity Investment from Round13 Growth Fund

Customer Think

The investment will accelerate Alida’s aggressive growth strategy and innovation agenda.

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What Is Data as a Service (DaaS) – An Essential Guide

SmartKarrot

In order to modernize their work structure and infrastructure, companies are taking to the cloud. One such service, DaaS, or data as a service is booming the industry certainly. If you are looking for data integration, storage, data analytics or data management, one of the most seamless solutions for you is Data as a service. Additionally, by embracing DaaS, an organization can augment the agility of data workloads, reduce time-to-insight, and increase the reliability and integrity of their data

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Seismic Fall 2021 Release launches new Digital Sales Rooms to accelerate deal cycles and streamline buyer engagement

Customer Think

Seismic also announces HubSpot integration at INBOUND 2021.

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The Keys to Building and Sustaining a Recession-Proof Business

Hubspot Sales

It might go without saying, but a business can't thrive if it can't survive — and you, as a business owner, are almost bound to be confronted with situations that throw you into survival mode at some point. A recession is one of the more probable, pressing challenges that can put you in that position. Broader economic uncertainty and turmoil can kneecap virtually any business's operations.

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Scratchpad Introduces the First Workspace Commenting System Built for Revenue Teams

SBI

Scratchpad Introduces the First Workspace Commenting System. San Mateo, California – Oct 13, 2021. Scratchpad, Inc., pioneer and leader of the workspace for revenue teams, today announced the immediate availability of the first workspace commenting system designed and built for sales organizations. Scratchpad’s workspace commenting system eliminates the daunting process of searching for data and messages in Slack and Chatter, while providing the freedom to switch between messaging apps, Salesfor