Vantage Partners

JUNE 9, 2022

The 2022 ASAP Global Alliance Summit was a memorable one. After three years away, it was so nice to be back together, see old friends, and once again learn how different alliance management organizations are keeping pace with company strategies that depend more than ever on external partnerships. With more and more alliances to support, the right team is as crucial as ever.

Organization 83

Organization Management 83

Zendesk

JUNE 9, 2022

You’re heading to the beach in a week, and your friend sends you an Instagram photo of the perfect $50 sundress from a local boutique. You decide it’s best to try it on first, so you head to the store. But when you get there, it doesn’t have all the sizes advertised online. Apologizing, the sales associate gives you a promo code to use for free overnight shipping.

CRM 98

CRM Media Advertising Customer Experience 98

Brooks Group

JUNE 9, 2022

Welcome back to Fly’s Friday Five. . Today, I’ll be discussing the fundamentals of selling. The reason I want to talk about the fundamentals of selling is because of what we are seeing out in the marketplace. A few weeks ago, I mentioned “5 Keys to Winning in Today’s Selling Environment.” The macros events occurring right now are really driving the need for sellers to have some key behaviors in their arsenal.

Manufacturing 52

Manufacturing Sales Training Sales Leadership Communication 52

Arpedio

JUNE 9, 2022

Setting Sales Goals - and reaching them! ? Back to blog. Is account-based selling about selling or the right relationships? In fact, there’s no definitive answer to that question. In reality, account-based selling is all about shifting the focus from inward to outward, and thus getting a deeper understanding of the businesses you operate with. We dived a little deeper into best practices on setting sales goals and how to be successful with key account management and account-based selling.

Key Account Management 52

Key Account Management Account Management Sales B2B 52

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

CMOE

JUNE 9, 2022

Feedback has a negative connotation for many people: things that I did wrong, places where I did poorly, people who I disappointed. It’s often associated with a moment where a person did not perform their best. But what would happen if rather than seeing feedback as a mechanism for focusing on our faults, we saw it as an opportunity for growth instead?

Construction 59

Construction Innovation Communication Digitalization 59

SmartKarrot

JUNE 9, 2022

Role: Vice President, Customer Experience Location: Remote, Cambridge, MA, US Organization: Solstice – Solar for every American As a Vice President, Customer Experience, you will oversee and manage customer-facing teams: Customer Success, which interfaces with the end user customers, and Asset Management, which interfaces with utilities and solar developers and oversees the administrative aspects of community solar customer management.

Customer Success 19

Customer Success Value Proposition Customer Experience Onboarding 19

SmartKarrot

JUNE 9, 2022

If you are unhappy with the service and product of any company, you will be angry. You might even consider tweeting about it, right. You obviously expect a swift response. Did you know that 40% of customers on social media expect the brand to respond to them within an hour? For a company to genuinely offer a great customer experience, it is necessary to connect with the audience.

Customer Success 10

Customer Success Media Customer Experience B2B 10

The Center for Sales Strategy

JUNE 9, 2022

Research with our client base, practical experience, and many years of consulting sales organizations of all sizes makes one thing abundantly clear: the biggest single problem salespeople experience in securing high-value appointments with key decision-makers. If you agree, keep reading. Over the years, I have written nearly 100 sales meeting kits for managers, and more than 20 of them deal with some aspect of securing a quality appointment.

Internet 97

Internet Decision-making Sales Meetings 97

Apptivo

JUNE 9, 2022

Welcome to What’s New in Apptivo. Apptivo has enhanced the existing feature in Importing. You can add multiple territories for contact while importing. The import feature in apptivo plays an important role because it helps you to import the records from other sources to Apptivo. By using this feature you don’t have to enter contact manually but import multiple contacts at a time.

Sales 52

Sales 52