Fri.Sep 23, 2022

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Strategic plan Implementation: How to connect your strategy to your operations

Strategic Planning and Management Insights

Words: 1063. Reading time: 5 mins.

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The State of Account-Based Sales: How B2B enterprise organizations are utilizing an account-based process


Introduction Account-based sales is still a new process for many sales organizations. Many sales leaders report that they are executing this process successfully. But what do the numbers say? Sales executives may feel they are successfully implementing the Account-Based Sales process. However, most organizations are earning less than 50% of their revenue from their key […] The post The State of Account-Based Sales: How B2B enterprise organizations are utilizing an account-based process ap

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How CX helps healthcare SMBs earn healthy bottom lines


The pressure is on healthcare companies to deliver a better end-to-end customer experience—otherwise, it is truly an insult to injury. The largest healthcare and insurance groups have their own legacy systems to untangle and integrate, but smaller healthcare outfits are also on the hook—and, arguably, at an advantage—to scale and grow with customers top of mind.

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Fly’s Friday Five: How Sellers Can Move Stalled Deals

Brooks Group

I’m excited to be talking with you about stalled deals. Yes, I know that’s exciting. But it’s a topic that has come up in almost every conversation I’ve had over the last two weeks. I’ve done a lot of reading on this, had a number of customer interviews, and talks with business owners. There was a recent article in Chief Executive Magazine , and they used a phrase that indicated that we are continuing to be besieged by uncertainty and disruption.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Sep 23 – Customer Success Jobs


Role: Customer Success Director (Remote) Location: Remote, United States Organization: As a Customer Success Director, you will develop your team through motivation, counseling, and product knowledge education. Develop and implement repeatable processes for customer management. Track, manage, and improve customer health scores to improve customer retention.

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Improving Customer Health Score: An Essential Guide for Customer Success Teams


Customers in the contemporary age are becoming increasingly conscious of the variety of experiences they need before purchasing. To raise your customer health score, you must view customer health as a logical, well-thought-out problem. An assessment of this nature should not be viewed as a hurried response to anything you do. It involves creating a detailed picture of your customers’ interactions with your company.