Strategic Planning and Management Insights

SEPTEMBER 23, 2022

Words: 1063. Reading time: 5 mins.

Leadership 98

Leadership 98

Revegy

SEPTEMBER 23, 2022

Introduction Account-based sales is still a new process for many sales organizations. Many sales leaders report that they are executing this process successfully. But what do the numbers say? Sales executives may feel they are successfully implementing the Account-Based Sales process. However, most organizations are earning less than 50% of their revenue from their key […] The post The State of Account-Based Sales: How B2B enterprise organizations are utilizing an account-based process ap

B2B 52

B2B Organization Sales Account Management 52

Zendesk

SEPTEMBER 23, 2022

The pressure is on healthcare companies to deliver a better end-to-end customer experience—otherwise, it is truly an insult to injury. The largest healthcare and insurance groups have their own legacy systems to untangle and integrate, but smaller healthcare outfits are also on the hook—and, arguably, at an advantage—to scale and grow with customers top of mind.

Healthcare 52

Healthcare Insurance Small Business Customer Experience 52

Brooks Group

SEPTEMBER 23, 2022

I’m excited to be talking with you about stalled deals. Yes, I know that’s exciting. But it’s a topic that has come up in almost every conversation I’ve had over the last two weeks. I’ve done a lot of reading on this, had a number of customer interviews, and talks with business owners. There was a recent article in Chief Executive Magazine , and they used a phrase that indicated that we are continuing to be besieged by uncertainty and disruption.

Supply Chain 52

Supply Chain Sales Training Sales 52

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

SmartKarrot

SEPTEMBER 23, 2022

Role: Customer Success Director (Remote) Location: Remote, United States Organization: Talentify.io As a Customer Success Director, you will develop your team through motivation, counseling, and product knowledge education. Develop and implement repeatable processes for customer management. Track, manage, and improve customer health scores to improve customer retention.

Customer Success 15

Customer Success Stakeholders Account Growth Onboarding 15

SmartKarrot

SEPTEMBER 23, 2022

Customers in the contemporary age are becoming increasingly conscious of the variety of experiences they need before purchasing. To raise your customer health score, you must view customer health as a logical, well-thought-out problem. An assessment of this nature should not be viewed as a hurried response to anything you do. It involves creating a detailed picture of your customers’ interactions with your company.

Customer Success 10

Customer Success Finance Prioritization Decision-making 10