Wed.Aug 03, 2022

article thumbnail

The Best Way to Follow Up With Clients (Without Being a Pest)

Account Manager Tips

Table of Contents. The fortune is in the follow up Before you follow up, do this Do you avoid follow up? When to give up Forms of communication (from most to least effective) Favourite book on follow up In other news Have your say on the future of key account management Quote of the week. Subscribe at : Apple Podcasts | Google Podcasts | Spotify | Stitcher The fortune is in the follow up Working with clients is tricky at times.

article thumbnail

Top Ways to Get Authentic Feedback from Employees

The Center for Sales Strategy

Continuous improvement is dependent on feedback, and in most situations, we feel confident in the feedback we are giving and receiving. However, sometimes people will tell you what they think you want to hear, and the feedback is not very useful or effective. In order to garner authentic feedback from your employees, and return the favor, the stage needs to be set for open two-way communication.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The ultimate guide to CX in fintech

Zendesk

Consumers have embraced the idea of banking and investing online, and that’s good news for fintech companies. But with more people doing their business and their banking online than ever before, it is challenging for fintechs to differentiate their offerings from traditional financial service providers who have online offerings as well. The highly competitive landscape creates challenges for fintechs who want to attract customers away from traditional financial service providers.

article thumbnail

Changing economy? Help Your Salespeople Prioritize the Right Opportunities Faster

Force Management

Given the current economic downturn, your salespeople may be more inclined to invest time in an unqualified deal or skip important steps in the sales process to keep pipelines moving. If the current economic landscape is amplifying the pressure your sales team is feeling to hit revenue targets, address this challenge head on and have a direct conversation with your team now.

article thumbnail

2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

article thumbnail

Are CEOs ignoring signs of slipping demand heading into 2023?

SBI Growth

In SBI’s recent survey of 150 CEOs, there was evidence that CEOs taking decisive action on growth planning will outpace those choosing a “wait-and-see” approach as we head into economic headwinds. One of the uncertainties CEOs are facing in 2023 is a potential shift in demand. Only 18% of CEOs surveyed anticipate slowing demand, but is this low percentage of admission indicative of a repeat of 2020, where CEOs were reticent to admit to a slowing shift?

62
article thumbnail

How Selling is 95% Mindset and 5% Mechanical (video)

SalesPop

In this Expert Insight Interview, Rhonda Petit discusses how selling is 95% mindset and 5% mechanical. Rhonda Petit is a sales and business peak performance coach with 35 years of sales experience in corporate America and Fortune 500 companies. She wrote The Spirit of Selling: Using Universal Laws for Sales Success. This Expert Insight Interview discusses: Where Rhonda Petit got the idea to write The Spirit of Selling.

CRM 52

More Trending

article thumbnail

A Guide to Using Customer Experience Measurement Tools

ReviewTrackers

article thumbnail

Aug 03 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: Remote, United States Organization: Infogrid As a VP of Customer Success, you will ensure Infogrid’s customers achieve high rates of product adoption, and realize significant value, thereby leading to high net dollar retention. Grow and manage a team with impact in mind, seeking to maximize ROI and value for customers.

article thumbnail

3 Types of Business Transformation for Surviving Rapid Change

Planview

How can businesses stay relevant, prepare for future change, and survive in our rapidly changing world? Through transformation. Understanding the three different types of business transformation will help you choose the right transformation for your organization. Although business transformation is complex, its impact isn’t: Research from McKinsey clearly shows that the more transformation actions a company takes, the greater its chances for success financially, culturally, and organizationally.

article thumbnail

Product Lifecycle Explained: Stages, Examples, and Product Life Cycle Diagram

SmartKarrot

Businesses, especially the ones offering SaaS products, need a good understanding of a Product Life Cycle. From business leaders to marketing executives and the CX teams, they must have a fair idea of a Product Life Cycle and plan their activities accordingly. The knowledge helps them make important decisions associated with product design, features, price points, advertisement schedules, market expansion, packaging, etc. .

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr