Mon.Apr 12, 2021

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Create a Safe Negotiating Space

Software Sales Guru

Create a Safe Negotiating Space In a career as a salesperson, chances are you will come across a professional negotiator. Someone who has been trained to get the best deal possible. There are plenty of strategies to prepare you to work with these savvy people. But most deals are going to be with average buyers. People who hate conflict as much as you do.

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How to Implement Consistent Messaging on Your Team, According to Sales Managers

Hubspot Sales

As a sales manager, ensuring that your team's communication with prospects is tight and effective is in your best interest. You want to put out cohesive messages, in keeping with your organization's values and goals. That process — making sure your team's communications aren't erratic — is most commonly referred to as implementing consistent sales messaging.

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Is It Important to Formulate a Detailed Plan for Onboarding?

The Center for Sales Strategy

Sapling has found that “Without powerful onboarding , it takes around 8 to 12 months for new employees to reach their full productivity levels.”. By taking the time upfront to onboard people in a meaningful way, they’ll be able to begin contributing at higher levels quicker and make a more immediate impact on the organization. Onboarding is a prime opportunity for employers to win the hearts of new employees.

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How Enterprise Sales Differs from SMB and Mid-market Sales

Hubspot Sales

When it comes to sales, some might think the only difference between sales roles is the product you’re selling. However, enterprise sales strategy differs vastly from self-service, SMB (small-medium business), or mid-market sales. The method for engaging customers and moving through the sales cycle will depend on what type of sales process your company is running.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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The Ultimate Content Calendar for 2021 and How to Use It

ACT

If you want to take your content marketing strategy to the next level in 2021, you’ll need a plan. A key part of any content marketing plan is a content calendar. This tool helps your business manage all its content marketing efforts. Using a content calendar doesn’t have to be complicated. You just need it to contain the information necessary to put your strategy into action.

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Identify The Right Behaviors For Better Sales Results

Sales Outcomes

The mission of salespeople is to achieve results for their organization and their clients to improve outcomes. . Consistent top sales performers get the desired results and outcomes by demonstrating the right behaviors (or motions). Sales leaders are similar to basketball coaches in many respects. They typically have a few stars on the team, a few B players, and about half bench players.

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April 12 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, United States Organization: PerfectServe As a Director of Customer Success, you will collaborate to develop PerfectServe’s Customer Success methodology. Lead and develop a team of geographically dispersed Customer Success Advisors and Technical Leads to develop and execute on customer account plans that are aligned with customer objectives and help the customer maximize the value of their PerfectServe investment.

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A guide to building a customer-centric organizational culture

Zendesk

Do you know what the No. 1 consideration for today’s job seekers is? Surprisingly, it’s not cash; it’s not the benefits, either. It’s culture fit. Fifty-six percent of people think finding the right organizational culture is more important than money in choosing a job, according to Glassdoor. And having a culture that inspires your workers is key for long-term retention, too.

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The Power of Growth Mindset in Customer Success

SmartKarrot

Do we have power to control the way we think? Can we develop our skills, talent and intellect over time, or is it something that we are born with and is irreversible? Fortunately, the answers to all these questions is yes! On that note, the thread of contact between customer success and growth mindset is starting to become stronger, especially when it comes to establishing supreme customer onboarding practices.