Wed.Dec 30, 2020

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The Sales Manager's Guide to Strategic Planning

Hubspot Sales

Have you ever felt like your sales team is doing an okay job, but you know they could be doing better? Or, alternatively, perhaps you're second-guessing some of your hiring decisions — could you have found a rep who would've sold more? Fortunately (it's a good thing, we promise), this may be due less to the people you've hired and more to the guidance you've provided.

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Enhancing Customer Engagement through Gamification

LinkedFusion

What is gamification? One of the best ways to increase customer engagement is, adding sports elements(gamification) to non-sports activities. While gamification is a moderately new term, the idea of driving its prosperity isn’t. Making a task more enjoyable is a great way to encourage participation. Likewise, when customers find that interacting with a brand is delightful, they are more likely to do so and recommend others to engage with them.

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Why You Need to Implement Lead Routing [+ How to Do It]

Hubspot Sales

Responding quickly to incoming leads can make or break a deal, particularly in highly competitive markets. The more mature a business gets, and the more complex the prospective customer’s needs are, the more challenging it is to maintain that speedy response and personalized touch. Quickly growing businesses require more sophisticated automation to ensure operational efficiency, proper distribution of leads among their sales team, and to make sure no leads slip through cracks.

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How to Use a Google Reviews Widget

ReviewTrackers

Google Reviews Widgets. Google reviews widgets, available in various shapes and sizes, enable you to embed or display online reviews from your Google business listing on your own website. Using widgets to display a business’ Google reviews has become a go-to strategy for today’s marketers. This allows them to leverage reviews as a powerful form of social proof.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Dec 30 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success – APAC region Location: Sydney, New South Wales, Australia Organization: Carter Murray As a Vice President of Customer Success, you will lead the Customer Success culture in the APAC region and be an advocate for the employee experience. Manage people managers and teams of individual contributors to achieve net retention, renewals, product usage, and NPS targets.

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Monthly integrations have arrived

Zendesk

Here are the newest integrations from Zendesk to help your agents and reps provide great experiences. Zendesk SDK for Unity. Zendesk SDK for Unity (Support) lets you add seamless support experiences to your mobile games in just a few minutes. This lightweight, native SDK allows for easily integrating scalable support without worrying about underlying OS dependencies.