Wed.May 14, 2025

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Why AI in Key Account Management Is Useless Unless…

DemandFarm

AI has swept across the enterprise. From marketing automation to customer support, from predictive lead scoring to content generationevery function is being reimagined by intelligent systems. The logic is simple: train the models, refine the data, automate the process, and scale. But this linear formula doesnt quite hold in key account management (KAM).

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3 Key Priorities for Sales Excellence in 2025

RAIN Group

Sellers in 2025 face a perfect storm: economic and political uncertainty, rapid tech advancements, lengthening sales cycles, and increasingly complex buying committees. Expectations havent adjusted to this new reality; sales leaders are still on the hook for aggressive growth. One word defines this moment: complex.

Sales 75
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How to Stop Prospects from Ghosting You (Ask Jeb)

Sales Gravy

Brian Kemski wants to know how to stop prospects from ghosting him. He asks question that plagues salespeople everywhere: "What can I do about prospects who go through the process, seem interested, and then disappear into the witness protection program after I give them my information?" If you've been in sales for more than a week, you know exactly what Brian is talking about.

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Criticism in Customer Support

Help Scout

We want people to tell us whats not working, what is confusing, what felt bad to them about our service. We need to know before we can fix it. Here's how.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Turn Meeting Minutes Into Strategy With AI: 5 Easy Steps

ClearPoint Strategy

You just wrapped a strategy meetingideas were flying, actions were agreed on, and someone promised to send the minutes. A week later? Silence.

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The 10 Best AI Chatbots for Customer Service in 2025

Help Scout

Discover the 10 best chatbots for customer service teams, from help desks with chatbot features to standalone plug-and-play options.

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How to Overlay HubSpot Deals Data on LinkedIn

LinkedFusion

Sales teams today operate in a hybrid ecosystem: part CRM, part social selling, and a lot of relationship-building. According to LinkedIns State of Sales Report, 89% of top-performing sales professionals say LinkedIn is a critical tool in closing deals. Meanwhile, CRMs like HubSpot help sales teams automate and track every stage of the customer journey.

CRM 52
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How a full front-office office solution increases team collaboration for SMBs

ACT

Its 2025, and if youre a business owner, you likely already use a customer relationship management (CRM) platform. Case in point 71 percent of small businesses used a CRM platform in 2024. And 81 percent of organisations intended to increase their CRM budget in the next year. These numbers arent surprising, considering that CRM systems offer several benefits.

CRM 52
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How to Overlay HubSpot Deals Data on LinkedIn

LinkedFusion

Sales teams today operate in a hybrid ecosystem: part CRM, part social selling, and a lot of relationship-building. According to LinkedIns State of Sales Report, 89% of top-performing sales professionals say LinkedIn is a critical tool in closing deals. Meanwhile, CRMs like HubSpot help sales teams automate and track every stage of the customer journey.

CRM 52
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How You're Killing Your Strategy Momentum (Without Realizing It)

ClearPoint Strategy

You may not even realize it.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Smart B2B Data Prospecting: Find, Filter, and Focus on Your Best Leads

LinkedFusion

If youre still relying on cold emails and generic lists to fill your sales pipeline, youre already behind. In the world of modern B2B sales, data is your unfair advantage and LinkedIn is your most powerful weapon. With over a billion professionals actively sharing insights, updating job titles, and engaging with content, LinkedIn has now become a real-time, data-rich prospecting engine.

B2B 40
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Why You Can't Scale Operational Excellence Without a Centralized System

Kainexus

Operational Excellence (OpEx) is not just a passing trend. Its a strategic imperative rooted in the principles of efficiency, quality, customer focus, and continuous improvement. Organizations striving for agility, efficiency, and innovation are investing in OpEx to stay competitive. It's also not limited to a one-time initiative or a specific period, but rather, it's an ongoing pursuit of excellence and continuous improvement.

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How North Carolina State Agencies Use ClearPoint Strategy

ClearPoint Strategy

North Carolina is setting the bar for strategic planning in state government. Turn OSBMs planning framework into action with ClearPoint!