Wed.Nov 11, 2020

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The Business Review: a modern classic, so important also during difficult times

KAM With Passion

How are strong relationships built? By talking to each other and by making sure that conversations are meaningful to both parties. What is true in the private life is true in business as well, especially between a supplier and their customers. As a company, business unit or sales leaders, here are a few facts to keep in mind: First, In B2B, on average, 70% of revenue comes from existing customers.

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Improving Sales Performance: Sales Calendars and Sales Planning

The Center for Sales Strategy

Many large-scale surveys routinely find time management skills are among the most desired workforce skills, but also among the rarest skills to find. It comes as no surprise that one of the biggest challenges sales leaders face is time management. And while there are many articles and time management tools readily available, there’s also the old-fashioned sales calendar.

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Seen on the Web – A selection of interesting posts (November 2020)

KAM With Passion

For the first KAM WITH PASSION Seen on the Web selection, I have chosen posts of three of my favorite sales practitioners and bloggers. Each of the three, always writes thoughts-provoking articles. You will probably see a lot from them in future issues of this selection. The themes covered in these 3 posts touch on some fundamental aspects of complex sales.

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6 Smart Ways to Get Yelp Reviews

ReviewTrackers

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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The Ultimate Guide to Customer Engagement

SmartKarrot

Source: Pexels. Sometimes, delighting customers and asking them for frequent purchases, is not enough. You should be constantly striving to work on relationships that foster customer engagement. This will be the result when you are more worried about the quality of relationships than monetary finance. Here in this post, we will walk through everything you need to know about customer engagement.?

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What Are the Benefits of Sales Enablement?

Showpad

Sales enablement is a framework specific to each company — one size does not fit all. . As such, its implementation and execution across the corporate spectrum vary greatly. If your organization is aiming to improve sales effectiveness, leverage marketing collateral and win deals faster than ever before, a sales enablement program is a productive place to start.

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Top Strategies for Customer Value Creation

SmartKarrot

In order to stay in business with you for the long term, the customer has to constantly realize the value of your product. It is the job of a customer success manager to constantly demonstrate how your product is adding business value to the customer. Hence, customer value creation is an integral part of a business strategy. Customers often pay for the perceived value of the product.

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Building the Optimal Customer Success Org Structure

SmartKarrot

The customer success space primarily strives on building optimal, long-lasting relationships over the course of time. In such a case, it is of high pertinence that they come up with a customer success org structure. This chart structure gives shape to why and how the hierarchy of a CS organization should look like. It is a given that your customer’s success is your success.