Mon.Feb 27, 2023

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Why AI Won’t Replace Your Salespeople Anytime Soon

Sales Readiness Group

In just a matter of a few months, ChatGPT has created a global frenzy. Ask it a question, and ChatGPT answers mimicking human conversation. Its capabilities are amazing and show how Artificial Intelligence (AI) has evolved from a futuristic concept into real-world applications that are changing how we live and work today.

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Role of IoT in Ecommerce in 2023

Customer Think

E-commerce has become the preferred mode of shopping. The Covid-19 pandemic pushed people to use e-commerce websites and applications to buy online. The ease of purchasing, paying, and returning goods has set the trend for online purchases.

eCommerce 119
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What Does It Mean To Be An Inspiring Leader

The Center for Sales Strategy

An inspirational leader is someone who can motivate their team members. They can get things done by making others feel like part of the team. They can rally the team and keep them motivated and focused on the goal. They are not afraid to take charge and lead their team. Here are some key characteristics of an inspiring leader.

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A Customer Advisory Board Meeting with No PowerPoint? Here’s What to do Instead

Customer Think

While PowerPoint is an excellent business tool to communicate ideas, its pervasive, constant use has weakened the impact it once had. While professionals may feel naked in front of an audience without it, spectators often lose interest quickly – if not outright groan upon seeing a long list of slides in front of them.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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One Size Fits None: An Appeal for Better Leaders

MDI Training

One Size Fits None: An Appeal for Better Leaders According to Deloitte University Press, 86% of companies have identified developing new leaders as an “urgent” need. And upon closer inspection, it’s clear to see why. Incompetency as a Norm When it comes to managers’ performance, alarmingly, the norm seems to be incompetence. In a recent study, Gallup found that companies fail to choose suitable candidates for management roles a staggering 82% of the time.

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Team Development Training: How to build a Cohesive and High-Performing Team

Strategic Planning and Management Insights

SME Strategy is a strategy consulting firm that specializes in helping organizations align their teams and operations around a shared vision, mission, values, goals, and action plans. Our strategicplanning services offer guidance on how a strategic planning facilitator can provide support in constructing an effective strategicplan that ensures your strategy is communicated and implemented across your entire organization.

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Greater employee retention through generational diversity

MDI Training

Greater employee retention through generational diversity Over the last few decades, generational diversity in the workplace has increased significantly. The youngest Generation Z brings in new energy, while the oldest – Traditionalist Generation – often clings to used structures. Sometimes it can be difficult when different generations work together.

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Revenue Retention is the Key to Scalable Growth in 2023

Customer Think

(image credit: Totango) Retaining customers has always been less costly than landing new ones, but in today’s economy, retention, renewal, and expansion have become the most predictable, scalable growth on which your business can depend.

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Account-Based Marketing: Time to future proof your marketing efforts to become customer-led and team enabled.

Cosawi

ACCOUNT-BASED MARKETING: TIME TO FUTURE PROOF YOUR MARKETING EFFORTS TO BECOME CUSTOMER-LED AND TEAM ENABLED By Dominique Côté Owner & Founder Cosawi By Kate Burda Owner & Founder Kate Burda & Company The first article of this series on SAM journey acceleration critical success factors discussed the importance of establishing a Center of Excellence to enable the SAM journey evolution’s sustainability, agility and speed.

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How To Win Back Customer Love: 6 Tips

Customer Think

Seven in 10 relationships reportedly fail within the first year. Are retail-customer relationships any better? This is the right time of the year to think about it, when millions of people are celebrating their love and relationships.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Executive Panel Discussion: Selling and Delivering Outcomes and Value During Uncertain Economic Times

SOAR Performance Group

At this live event on April 18, senior executives will share perspectives and insights related to selling and delivering outcomes and value during uncertain economic times. The discussion will provide […] The post Executive Panel Discussion: Selling and Delivering Outcomes and Value During Uncertain Economic Times appeared first on SOAR Performance Group.

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Inside Curiosity

Customer Think

Curiosity is a good thing, right? But what is it? Wikipedia defines curiosity thus: a quality related to inquisitive thinking such as exploration, investigation, and learning, evident by observation in human and animal species. What, exactly, does this mean? What’s ‘inquisitive thinking’?

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Factors To Consider When Hiring A New Individual For Your Team

Brooks Group

The hiring process is tricky, especially if you are looking for someone who meets your company’s qualifications. With proper strategies and recruitment tools, finding the ideal fit for your business will be easy. If you are an employer currently hiring, we have a few tips to help you find the best person for the job. Hiring Strategies It is critical to consider hiring strategies if you want to hire the right person with the best talent and performance.

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Critical Issue: How to Increase Your Price Without Losing Customers

Customer Think

Alan Flower is in a pickle, and he came to us for help on a recent podcast. Flower asks, “How can I increase prices and not lose customers?” Since I figure with rising supplier and material goods costs, not to mention energy costs increases, many of.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Why Key Account Management Should Be a Priority

ProlifIQ

I. Introduction It’s the week after Valentine’s Day, when many of us took our partner or someone special to us out for a nice dinner. Living in Chicago, we like to constantly try new restaurants to find new favorites. It dawned on me the striking simplicity parallel to B2B selling. If you want customers to renew, simply keep them happy and healthy.

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How to Make Tradeoffs in UX for the Best User Outcomes

Customer Think

It’s not rocket science — developing products people need or want is the first step to creating something that will impact the bottom line. The hard part is ensuring the product maximizes the benefit to both customer and company. The ultimate goal is a user experience (UX) that connects customers with your business.

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The Flavors of Sales Enablement

Mike Kunkle

I have always struggled with blanket, whitewash advice. I know that the frequency of how often I say, “It depends,” is annoying to some people. It’s equally annoying to me when people proffer out-of-context advice, presented from a position of authority, that is based on limited experience or expertise. Unfortunately, this seems to be rampant right now on social media, especially on LinkedIn where the megaphone of media and the barrage of branding has made everyone an “ex

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How Threat Detection and Response Reinforces Your E-Commerce Security

Customer Think

As e-commerce continues to grow in popularity, the impending threat of cyber attacks can’t be overlooked. In order to protect your e-commerce site and your customers, it’s essential to have a robust threat detection and response system in place since cybercriminals are constantly developing new tactics to steal personal and financial information from unsuspecting shoppers.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Enterprise Go-to-Market in 2023: Sell With Your Best Partners

PartnerTap

Channel and sales leaders are facing a tough market in 2023. Every team is expected to hit higher targets, but with fewer resources. Quotas are going up while teams are shrinking due to hiring freezes and attrition. There’s only one way to consistently sell and win in this situation: lock arms with your best partners in every market, every region, and on every deal to sell more, faster.

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Create 10x Offers by Scaling the Deliverable & Value Stacking (SaaS, Service, Coaches, Solopreneurs)

Customer Think

Most service-based businesses are using run-of-the-mill offers in their commercial strategy. The problem is that undifferentiated front-end purchase or subscription options leave you vulnerable to copy cats who can duplicate what you do and steal market share at a cheaper price.

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10 Sales closing questions to seal the deal

PandaDoc

Sales reps love nothing more than the feeling you get right after closing a successful deal. It’s a natural high like no other. If you can’t get enough of that winning feeling then look no further; we’re going to go over the best sales closing questions to help you seal more deals. What are closing questions in sales? Sales closing questions are phrases asked near the end of a sales negotiation.

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What To Add To Your Sales Presentations

Brooks Group

A sales presentation is one of the most vital aspects of a sales pitch. During an effective presentation, you make your value known and show prospective clients why your product or service is right for them. As a sales rep, if you do not give a compelling sales presentation, how will your potential customers know anything about your company and make decisions as buyers?

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How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

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Why Salespeople Should Do Their Own Content Marketing

Sales Outcomes

Salespeople not leveraging marketing content resources to engage prospects are at a competitive disadvantage. Content marketing is creating and distributing valuable, consistent, relevant content to attract, maintain and help drive customer action. Prospects and customers often value content from sales professionals more than the marketing team. If you work in B2B sales, you can easily create or share content via email and LinkedIn.

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Tips for Working Through Objections to Your Pitch

Brooks Group

As a salesperson, you may be familiar with the bane of a sales pitch; objections. Sales reps might make their livings off successful pitches, but we rarely get one that goes off without a hitch. Thankfully, we are here to help. By honing your skills at crafting the perfect, convincing sales hooks, you can overcome any objections and convert your potential clients into actual ones.