Tue.Mar 01, 2022

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Does Your VBR Sound Like a Pick-up Line?

The Center for Sales Strategy

To pick someone up has been used as slang, according to Dictionary.com, since at least the 1600s. Today's pick-up line means a rehearsed remark to strike up a conversation with the goal of pursuing a more gratifying relationship later. Many salespeople have a rehearsed line meant to initiate a relationship with a prospect to satisfy their need to make another sale.

Sales 131
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Bringing creativity to self-service: A CX Moment with Kajabi

Zendesk

“Nobody really wants to contact support. They just want to use the application and get to do the thing that they came in to do…If we can take the edge off of that process and make it even quicker, I think we’ve won in that world.” Jared Loman, VP of Customer Experience at Kajabi. As part of Zendesk’s CX Moment virtual event series, we spoke with Jared Loman, VP of Customer Experience at Kajabi.

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The Agile Project Management Approach to Value Delivery

Kainexus

Agile project management is an iterative philosophy that focuses on delivering value frequently and getting quick feedback from internal and external customers to adapt to emerging changes quickly. It is based on: Limiting work in progress to small batches. Using visual management to create transparency. Working in close collaboration with the customer.

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The Journey from Underdog Athlete to Turnaround CEO w/Mike MacDonald Ep#155

Strategic Planning and Management Insights

SME Strategy is a strategy consulting company that specializes in aligning teams around their vision, mission, values, goals and action plans. Learn more about how we can help align your team with our strategic planning and implementation services.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Cooperation Between Sales and Telemarketing

QYMATIX

What does optimal cooperation between field sales and telemarketing look like? Is it still possible today? In this article, you will learn about the nine important conditions for telemarketing and field sales to work together optimally. The following conditions for good cooperation apply to external telemarketing agencies, freelancers in the field, and internal departments alike.

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The 6 Roles of the CEO // How Strategic Planning Helps

Strategic Planning and Management Insights

SME Strategy is a strategy consulting company that specializes in aligning teams around their vision, mission, values, goals and action plans. Learn more about how we can help align your team with our strategic planning and implementation services.

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How to Close a Sales Deal on the Phone: 9 Steps

Hubspot Sales

Closing calls are a big deal, and, because they’re so important, they’ve acquired a certain mystique. They aren’t anything to fear, though, because the right phone sales technique can help you close the deal and drive it home every single time. Below is a nine-step closing call sequence that’s served me well for years. How to Close a Sales Deal on the Phone. 1.

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Using IT Portfolio Management Software to Empower Executives

Planview

IT portfolio management software is known for helping PMOs evaluate and track multiple active projects. But it can also be used to effortlessly provide executives with high-level, global data that enhances their strategic decision-making process. Take Akamai Technologies as an example. They’re a leading content delivery network services provider for media and software.

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Build Your 1st Chatbot Using BotUp

Agile CRM

Businesses are finally catching up to the idea that chatbots are the future of customer service. . BotUp is a chatbot software that allows you to build powerful chatbots for your business in just a few minutes without the need to code to help customers solve their repeated queries automatically without having to wait for a response from a live agent.