SBI

SEPTEMBER 27, 2020

SalesTech Video Review: Qstream. Qstream is a micro-learning platform for a remote sales environment that’s scientifically proven to improve sales performance. The platform lets you deliver knowledge through a personalized mobile app then reinforces the information automatically over time based on each rep’s knowledge gaps. It can be deployed quickly – meaning you can impact near-term results.

Sales Environment 52

Sales Environment Sales 52

SmartKarrot

SEPTEMBER 27, 2020

Offering a great service or product is no longer a definite ‘seal-the-deal’ thing anymore. As the ever-hungry customer has an expectation above the cliff, you might want to pack a punch on your decisions. Simply put, you need to take a notch up and stand out from your competitions. And then plan on to bag yourself a truly loyal customer. Maybe it is time for you to treat them more seriously and transform their designation from customers as partners.

Customer Success 10

Customer Success Business Growth Communication Small Business 10

Excelerate

SEPTEMBER 27, 2020

Author Bridgette Hyancinth, states in her book, Leading The Workforce Of The Future that, “employees are only as loyal to the company as they believe the company is loyal to them. Loyalty is a two-way street. You cannot buy it.” But, how do employees assess company loyalty? Is it compensation? Is it culture? It is not really one thing, but rather a combination of variables?

Decision-making 52

Decision-making Performance Review Prioritization Leadership 52

SmartKarrot

SEPTEMBER 27, 2020

Humans want human contact – it’s textbook. We always look out for someone who is empathetic towards us. People say that empathy is an innate quality and cannot be taught or transferred. But that is not entirely true, it can be learned in life through experiences. In a customer success space, customer empathy is a critically important term in its dictionary.

Customer Success 10

Customer Success Management Communication Organization 10

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

SmartKarrot

SEPTEMBER 27, 2020

Understanding consumer behavior has been one of the greatest challenges for companies for a long time. It is important to know what your customer would choose out of all the given options. It makes it easier for companies to design the algorithms of automated systems that interact with customers. The customer use case is one of those methods companies use for this intention.

Business Growth 10

Business Growth Brainstorming Software Software 10

SmartKarrot

SEPTEMBER 27, 2020

Goes without saying, customers receive a lot of emails from the rest of your competitions too. Following some basic email etiquette tips can help make sure your message is well-received. While social media channels are hailed as great marketing vehicles, email communication is still the main way people communicate online. It is the Email that affects everything from repeat purchase rates to lifetime value to how someone talks about your brand privately and publicly.

Customer Success 10

Customer Success Management Media Communication 10