The Center for Sales Strategy

APRIL 13, 2021

When you start a new sales job, there’s always a transition that includes many different learning curves. You learn how to embrace a new culture, learn to meet the expectations of new leadership, take on new functions within a sales job, and then there's the social pressure. One of the best ways to ease the pain of transition is to offer new sales hires training —training in areas that help introduce skills needed or training for existing salespeople to enhance skills they may have already devel

Leadership 124

Leadership Sales Meetings Sales Training 124

MDI Training

APRIL 13, 2021

Impuls Series - The Future of Workplace Learning Part 1 with Marina Begic: Digital Business Development Expert and Senior L&D Consultant. Our Digital Business Development Expert and Senior L&D Consultant Marina Begic is currently focusing intensively on “The Future of Workplace Learning” F ast and targeted learning, especially for leaders, is becoming increasingly important in an intensifying digital and agile world.

Digitalization 98

Digitalization e-Learning Digital Transformation Leadership 98

Thoughtful Leader

APRIL 13, 2021

Many leaders feel frustrated by team members who won't follow instructions. Should the team members just be fired? Well, maybe. However, many leaders actually contribute to creating team problems without even knowing it. It's not necessarily a simple case of having bad team members, as convenient as that might seem. If your team members struggle [.].

Management 98

Management 98

Aepiphanni

APRIL 13, 2021

Not only have businesses been forced to “re-think” internal operations, they were also challenged to monitor customer expectations and quickly pivot as marketplace landscapes changed in the last 18 months. The long-term strategy from 2021 and beyond for businesses in any industry will most likely be focused on the perspective of customer experience in a post-COVID world.

e-Learning 98

e-Learning Remote Working Internet Innovation 98

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Apptivo

APRIL 13, 2021

For every company, the employees and the people need to connect with the customers. The company needs to know customers on a personal level and understand their needs and provide solutions. Therefore, a customer journey is a visual representation of the points and the stages that are covered by the customers while they interact with your business. It helps in telling the course of a customer.

e-Learning 93

e-Learning CRM Software Software 93

PartnerTap

APRIL 13, 2021

If you want to make strategic co-selling a primary revenue driver, building connections with your partner’s field teams is critical. Microsoft perfectly explains the benefit of co-selling: “co-selling with partners typically results in a larger sale on average than those sold independently, which incentivizes sellers and partners to work with each other to identify synergies and join forces.”.

Facilitation 72

Facilitation Profitability Meetings Management 72

Sales Gravy

APRIL 13, 2021

This Sales Gravy Podcast episode is part one of Jeb Blount's (Virtual Selling) conversation with Diane Helbig (Succeed Without Selling) about why for business owners, entrepreneurs, and sales professionals success in selling and business growth really isn't about selling. We want to hear from you. Let us know what you think about this episode – we love your comments and questions.

Virtual Selling 65

Virtual Selling Business Growth Sales 65

Insightly

APRIL 13, 2021

5 steps to build a sales process that mirrors the buyer journey (Part 2). How to future-proof your sales process & avoid failure (Part 3). This is part 1 of a sales process blog series based on conversations with Insightly VP of Sales, Mark Ripley. If you sell something, you already have a sales process—even if you’ve never written it down. Of course, some companies invest a lot of time and effort to create detailed flowcharts, diagrams, and work instructions for every stage of the sales pro

Sales 52

Sales Construction Acquisition Decision-making 52

CoSell

APRIL 13, 2021

Yes, it’s true. We are working remotely. Yes, it’s true. We can expect this to continue for some time. And, yes, it’s true. We need to make sales more human. Finding balance is key as we master the new normal of our virtual sales environment. I’ve been taking an informal poll of colleagues, friends, and clients. I’ve found 7 key skills that I believe you’ll use to build balance and make sales more human.

Remote Working 52

Remote Working e-Learning Sales Digitalization 52

Strikedeck

APRIL 13, 2021

Vincent Manlapaz, in an interview with Anita Toth talks about how businesses can avoid painful pitfalls that will cost them more time and money. The post Making an Impact During These Unprecedented Times – Anita Toth, Chief Churn Crusher at Anita Toth Inc. first appeared on Strikedeck | Customer Success Platform.

Customer Success 45

Customer Success Onboarding Customer Experience 45

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

CMOE

APRIL 13, 2021

Resistance is Ever Present. Over the years, as I have worked with leaders, executives, and individuals I have found that they are frequently resistant to change. Resistance is present even when there are clear and compelling benefits for them and their business. I have devoted a great deal of research and attention to this resistance phenomenon because it is so common.

Decision-making 59

Decision-making Management Communication Organization 59

QYMATIX

APRIL 13, 2021

Customer Churn Analysis: Why You cannot separate it of pricing. Think for a moment of the last time you visited your favourite restaurant and had your favourite dish. In my case, it was an Argentinean filet together with a glass Rioja. How much did you pay? How much more will you spend in the future before stopping going altogether to that restaurant?

B2B 40

B2B Manufacturing Software Software 40

ClearPoint Strategy

APRIL 13, 2021

Local governments today want to know how they stack up to one another. Knowing that your municipality responds to 90% of police calls in eight minutes is one thing—but do you know how that compares to what other similarly-sized cities are doing? Or you may know that you can clear all major roadways of snow in under 4 hours—but do you know if neighboring cities are able to take care of snow removal in more or less time?

Government 40

Government Facilitation Publishing Organization 40

ReviewTrackers

APRIL 13, 2021

Management 39

Management 39

Advertisement

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

Meetings

Zendesk

APRIL 13, 2021

After a year of uncertainty caused by a global pandemic, people are craving the comforting embrace of familiarity—and they’re looking for it in all sorts of places. A 2020 study showed that customers only wanted to buy from the companies that knew them best. Seventy percent said they would do their holiday shopping exclusively with brands that personally understand them.

Advertising 93

Advertising Customer Experience eCommerce Software 93

Account Management Skills

APRIL 13, 2021

? ? ? ? ? ? ?. This episode is for you, if you’re interested in improving your listening. You’re going to learn why listening is a strategy and not skill; the only way we can tell if someone’s listening to us, which I found really fascinating; some great tips for training yourself to listen better; and also why there are four listening habits, and how you can assess which listening dominance you have, and how that can help you connect better with others.

Account Management 52

Account Management Management Communication Brainstorming 52

Hubspot Sales

APRIL 13, 2021

The right pricing can make or break a business. Copying your competitors might mean starting a price war, but making a guess could leave you balking at abysmal sales numbers. Successful price optimization is a matter of finding the sweet spot between valuable and lucrative — a balance that can have a major impact on your sales, customer satisfaction, profits, and achievable growth goals.

Artificial Intelligence 108

Artificial Intelligence B2C Retail Profitability 108