Software Sales Guru

JULY 5, 2021

Giving Concessions is Not Negotiating Master negotiators make sure their counterpart walks away from the table feeling like a winner. And they do so with a minimum of concessions. Yet, the paradox is that sellers who give away huge concessions easily, will end up with an unhappy prospect who harbors some vague, inexplicable sense that he’s been cheated.

Negotiation 173

Negotiation Software Software Sales 173

Hubspot Sales

JULY 5, 2021

Exemplary sales managers don't just pop up out of nowhere. And very few — if any — reps can assume a management role and thrive, based strictly on intuition. No, it takes thorough, thoughtful training to get there, and that process is rarely self-explanatory. Even the most effective sales leader might struggle to turn a rep who seems like "management material" into a successful manager.

Sales Management 106

Sales Management Management Sales Sales Training 106

Strategic Planning and Management Insights

JULY 5, 2021

Remote working offers a lot of benefits, especially for SMEs that can reduce the costs of office space and hire staff with the right skills from further away. However, it can be more difficult to keep a virtual team engaged and motivated, and this often results in a drop in productivity. In this article, we take a look at some of the ways in which SMEs can improve the productivity of their virtual teams.

Remote Working 98

Remote Working 98

Hubspot Sales

JULY 5, 2021

An organization's success is the sum of all its departments' efforts. The best sales org can only take a business so far if its marketing, customer service, or customer success is lackluster — and vice versa. Every aspect of your business has to be firing on all cylinders if your company is going to realize its full potential — and organizational silos represent one of the biggest obstacles to generating and sustaining that kind of efficiency.

Facilitation 103

Facilitation Sales Leadership Customer Success 103

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

SmartKarrot

JULY 5, 2021

Role: Director, Customer Success (Federal) Location: Arlington, VA, US Organization: Decision Lens As a Director of Customer Success, you will manage the Federal customer success team through recognition, training, mentoring, feedback and goal-setting. Provide clear strategic and tactical direction to the team. Work with individual team members to identify strengths and improve performance weaknesses to ensure a consistent and elevated customer success experience.

Customer Success 10

Customer Success Advertising Stakeholders Prioritization 10