Strategic Account Management Association

FEBRUARY 3, 2022

By Richard Scheig, Chief Revenue Officer, Upland Software. The view from where I sit as Upland Software’s Chief Revenue Officer is a profoundly interesting one. Our revenue teams are physically distributed through time zones and countries, as well spread across 25-plus product lines that serve industries from healthcare to tech. These complex operations alone would be enough to keep anyone’s head buzzing.

Account Planning 400

Account Planning Supply Chain Prioritization Digital Transformation 400

The Center for Sales Strategy

FEBRUARY 3, 2022

New business efforts are full steam ahead! As we help execute new business sales drives for different sales organizations from all over the country, we're uncovering a significant difference between how management feels this should be accomplished versus the salespeople charged with generating the revenue.

Sales 118

Sales Organization Management 118

Customer Think

FEBRUARY 3, 2022

Mobile applications support businesses to offer a consistent engagement with users. It is in-app purchases, promotions & notifications that drive companies for building mobile apps. As more and more businesses become increasingly reliant on mobile apps, there has been a growing focus on testing these apps. As more and more businesses become increasingly reliant on […].

Customer Experience 112

Customer Experience 112

Kainexus

FEBRUARY 3, 2022

More and more companies embrace the Lean methodology for continuous improvement and waste reduction. Whether your organization is new to Lean or you need to introduce the idea to new employees and provide ongoing skill development, a successful Lean training program is crucial. Some organizations opt to bring in a professional services group skilled in Lean knowledge.

Organization 86

Organization 86

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Customer Think

FEBRUARY 3, 2022

Think about your latest text message interactions with companies. Maybe you received a text from your delivery driver notifying you they were approaching your apartment, your dentist sharing details for an upcoming cleaning, or even your plumber saying they’ll be arriving in the next ten minutes. These convenient and welcome reminders enhance your level of […].

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Groove HQ

FEBRUARY 3, 2022

Ready to start the next Amazon? Or maybe just a side project for supplemental income? We're here to help you get started. The post How to Start an E-commerce Business from Scratch appeared first on Groove Blog.

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Groove HQ

FEBRUARY 3, 2022

Setting up an ecommerce customer support team? We'll help you structure it for success, retention, and efficiency. The post Guide to Setting Up E-commerce Customer Support Teams appeared first on Groove Blog.

eCommerce 57

eCommerce 57

Customer Think

FEBRUARY 3, 2022

As customers adapt to the world-shaking events of the last two years, their needs, desires, and shopping habits continue to change. To keep up with them in 2022, particularly as B2C brands, customer centricity will be more important than ever. In the year ahead, customers can’t remain a nameless sea of data points—they must be […].

B2C 80

B2C Marketing Digitalization Leadership 80

Arpedio

FEBRUARY 3, 2022

careers. Are you ARPEDIO’s new Account Manager within the Nordics? careers. Are you ARPEDIO’s new Account Manager within the Nordics? Careers. Are you ARPEDIO’s new Account Manager within the Nordics? ? Back to careers. Are you an aspiring future Account Executive and have a passion for sales and leadership? Do you want to drive and lead sales processes from start to end and prepare the business for continued growth and further international roll-out?

Account Management 52

Account Management Management B2B Healthcare 52

Customer Think

FEBRUARY 3, 2022

Is It Time To Change Your Loyalty Proposition? It Meh Be In the third quarter of 2021, nearly four in 10 consumers switched products or brands, suggesting that some habitual purchases had become so rote they were more “meh” than “must.” Yes, product shortages were a key culprit for the brand changes, but never mind […].

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

ClearPoint Strategy

FEBRUARY 3, 2022

At ClearPoint, we’re pretty gung ho about everything related to strategy reporting. But of all the stages of the strategy reporting process, data analysis is one of the most interesting. In this stage, you dig into the data you’ve collected and evaluate it in an effort to start drawing some conclusions. It’s also where you begin to craft a narrative—a story that communicates your insights about past performance.

Supply Chain 52

Supply Chain Decision-making Software Software 52

Customer Think

FEBRUARY 3, 2022

Want to know how email nurture campaigns can boost your business? You’re in the right place! Every business owner knows the importance of developing relationships to help their marketing campaigns. But not everyone is as clued up as they should be on email nurture campaigns. We are here to fill in the blanks. We’ve created […].

Marketing 65

Marketing Digitalization 65

Arpedio

FEBRUARY 3, 2022

careers. Are you Arpedio’s new Account Manager within the Nordics? careers. Are you Arpedio’s new Account Manager within the Nordics? Careers. Are you Arpedio’s new Account Manager within the Nordics? ? Back to careers. Are you an aspiring future Account Executive and have a passion for sales and leadership? Do you want to drive and lead sales processes from start to end and prepare the business for continued growth and further international roll-out?

Account Management 52

Account Management Management B2B Healthcare 52

Customer Think

FEBRUARY 3, 2022

There is no doubt that adapting to changes and developing with the growing trends is critical for any business to succeed in this competitive environment. However, most firms fail to understand this significance and are unable to thrive in today’s digital obsession. So, what can be done to keep enterprises from collapsing as a result […].

Digitalization 65

Digitalization 65

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Meetings

CMOE

FEBRUARY 3, 2022

Coaching your sales team members is a great way to boost performance, build relationships, and improve retention of sales team members. While there are many natural advantages that come from sales coaching efforts, knowing how to measure sales coaching effectiveness will help coaches continuously improve their coaching competencies and be accountable for reaching coaching and sales goals.

Sales 52

Sales Client Onboarding Sales Management Onboarding 52

Customer Think

FEBRUARY 3, 2022

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Marketing 65

Marketing 65

Vantage Partners

FEBRUARY 3, 2022

“The best tool in the negotiator’s toolbox is the question mark. And all too often, it’s the least used,” Kip Gary explains in the latest episode of the Vantage Voices podcast series. Vantage Partner Carol Bonett digs into Kip’s storied career and the lessons he’s learned. From his first deal, at age 23, to lease a 500-foot radio tower in west Texas to eventually leading largescale, multiparty negotiations for ExxonMobil, Kip shares a lifetime of lessons about what makes negotiators effective.

Negotiation 16

Negotiation 16

Customer Think

FEBRUARY 3, 2022

January 31, 2022. Add to rss feed. During my career as a.

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Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Marketing

SmartKarrot

FEBRUARY 3, 2022

Role: VP Customer Success – BetterUp Care Location: Remote, San Francisco, CA, US Organization: BetterUp As a VP of Customer Success, you will build and lead a world-class customer success organization for BetterUp Care. Develop a scalable elegant and innovative customer success playbook that sets clients up for success and maximizes the value of BetterUp Care offerings.

Customer Success 19

Customer Success Stakeholders Onboarding Account Management 19

SmartKarrot

FEBRUARY 3, 2022

Working in a customer success department is like putting your hands on fire. There is still a lot to be learned about this field. But early reviews suggest that customer success still must pass a litmus test to survive in the corporate world. This is especially true if it has gained recognition amongst the C-Suite executives in an organization. . So, what are some of the questions that can help a B2B SaaS (Software as a Service) company determines the value of customer success as a department i

Customer Success 10

Customer Success Prioritization Decision-making B2B 10

SmartKarrot

FEBRUARY 3, 2022

Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years. In an attempt to know more about the SaaS environment in Brazil, we have researched the best SaaS companies in Brazil and came up with a list of 20 SaaS companies in Brazil. Here’s the list for you –. 1. Ambar. Ambar is a Brazilian SaaS company that offers digital solutions to companies operating in the construction industry.

e-Learning 10

e-Learning Banking Transportation Financial Services 10