Tue.Mar 22, 2022

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What's Stopping Us From Growing?

The Center for Sales Strategy

Every organization wants to grow on some level – whether it’s more clients/customers, higher revenue, more locations, more product lines, etc. There’s no one way to grow a business, but there are plenty of reasons it stops growing or slows down. Here are some of the reasons companies stop growing.

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What Is Contract Negotiation?

Hubspot Sales

A sales contract defines a relationship between two parties. A lot of time and effort is spent creating them, and this happens through a process called contract negotiation. In this post, learn about the key stages of contract negotiation, strategies for running a smooth negotiation, and scenarios where it makes sense to negotiate your contracts. Sales contracts are legally binding, so negotiation is often necessary to ensure everyone will get their needs met.

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6 things you can do to support your hybrid team

MDI Training

6 things you can do to support your hybrid team. A hybrid environment brings change for all of us. We’re often unfamiliar with certain transitions and can’t keep up with the new pace. That’s why it’s even more important that you, as a leader, keep a cool head and take the pressure off your employees as much as possible. With these 6 tips, you get 6 things you can do to support your hybrid team with their current challenges. .

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6 Ways to Get Your Business "Investor Ready"

Hubspot Sales

You've put countless hours into bootstrapping every aspect of your business. Now it's time to find investors to get it off the ground. Luckily, a bank loan isn't your only option these days. Whether you're funding a side gig or the next big startup , you can find the right investors to help your business scale. Here, we'll discuss where to find investors and six strategies to get your business "investor ready.".

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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5 tips to increase trust when working hybrid

MDI Training

5 tips to increase trust when working hybrid. Team cohesion and stability are more important now than ever before. Especially in a hybrid setup, where some new challenges await you and the dynamics of your team are constantly changing, you need to be able to trust each other. Here are 5 tips to increase trust when working hybrid. Build an informal exchange.

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2022 List of Shopify Courses for Dropshipping, Developers, and More

Groove HQ

Looking into courses on Shopify dropshipping, development, web dev, and more? We've got the full list here with tips and suggestions to get the most out of it. The post 2022 List of Shopify Courses for Dropshipping, Developers, and More appeared first on Groove Blog.

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The Power of Peer Networks: An Interview with Katharyn White, Former CMO, T-Systems (Part I of II)

Farland Group

We recently had the pleasure of speaking with Katharyn White, Former CMO, T-Systems and now IBM General Manager, Federal Ecosystem about some of the challenges and growth that she experienced in building an advisory network at T-Systems amidst a pandemic. This is Part I of a two-part interview. Q: What challenge were you addressing when you sought a customer advisory board consultant?

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Why Your Organization Needs a Common Language Before You Implement Strategy

Strategic Planning and Management Insights

SME Strategy is a strategy consulting company that specializes in aligning teams around their vision, mission, values, goals and action plans. Learn more about how we can help align your team with our strategic planning and implementation services.

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Customer Support KPI Metrics and How to Use Them

Groove HQ

We've broken down the 7 main KPIs for customer service teams. The post Customer Support KPI Metrics and How to Use Them appeared first on Groove Blog.

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Quarterly Release Notes, March 2022: Previous conversations on iOS, user report change, and more!

Help Scout

Release Notes is our bimonthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Customer Service Resume Writing: Tips & Examples

Groove HQ

Looking to wow recruiters and hiring managers with an awesome resume? We've got insights to help you get hired! The post Customer Service Resume Writing: Tips & Examples appeared first on Groove Blog.

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Correlation does not equal causality – KPIs in Sales

QYMATIX

Watch your step! Sales managers and managing directors in B2B confuse correlation and causality. Data-based decisions in sales are not always ad-hoc better than intuition. The reason for this is the frequent confusion between the terms causality and correlation. How nice it would be if managing directors or sales executives regularly knew why something happened.

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Why Social Listening is Important for Your Company

ReviewTrackers

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Mar 22 – Customer Success Jobs

SmartKarrot

Role: Strategic Customer Success Manager Location: Remote, United States Organization: Untapped As a Strategic Customer Success Manager, you will identify opportunities to develop training, partner retention materials, and documentation to scale with our growing partner base. Prioritize your book of business and build a new and high-performing 1:many process to drive scaled success among your partners.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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What is tech sales, and how do you break into it?

Zendesk

Finding a good position in tech sales isn’t easy, but it’s not impossible. The tech industry is constantly churning out new products to sell, and it needs good salespeople to communicate the value of its products to a public overwhelmed with options. Luckily, many companies are willing to train the right people. In this guide, we’ll break down the essentials of tech sales and what you’ll need to begin applying for work in this competitive field.

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What Is Customer Responsiveness and Why It Is Critical for SaaS Business Success?

SmartKarrot

No matter what the size of your business is, you need to be available to your customers. This is one of the most important things that can make or break not only your reputation but the sustainability of your B2B SaaS business. It should always be remembered that if you are not ready to show your loyalty to your relationship with your customers, your competitors are always ready to grab that opportunity.