Tue.Sep 27, 2022

B2B Digital Transformation in Sales: Facts & Trends


Facts and trends about the B2B digital transformation. If you are leading a Business-to-Business manufacturer or distributor, you know it already: sales is currently experiencing a massive transformation across the globe. Advancement in artificial intelligence technologies of the last five years is providing manufacturing businesses and distributors with new exciting potential.

How to take airline CX out of a holding pattern


After more than two long years of staying close to home due to the pandemic, Americans finally returned to the skies this summer. Almost 8.76 million people passed through TSA checkpoints over Labor Day weekend—the first holiday weekend to surpass pre-pandemic levels of airline travel.


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How to Improve Lead Management Outcomes

Sales Outcomes

Lead management is the process that unites marketing and sales efforts. Despite its importance, lead management often falls short. According to a report from The Economist Intelligence Unit, only 22% of B2B organizations feel they are effective at lead management.

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Tweak Your Customer Success / Account Management Playbooks for the Enterprise Customers


Every company looks to retain its customers as much as possible. This calls for a highly effective and functioning customer success strategy that focuses on customers and their journeys. Customer success teams need to choose data-driven and intelligent strategies to ensure customers meet their goals.

The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? In this webinar, you’ll gain actionable insights from Olivia Montgomery as she walks us through Capterra’s extensive research on how businesses - notably small and midsize businesses - are addressing supply chain challenges in 2023.