Mon.May 24, 2021

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4 Ways to Ensure Sure Asking Questions is not an Interrogation

Software Sales Guru

4 Ways to Ensure Sure Asking Questions is not an Interrogation I recently talked about the need to use a checklist during your sales calls.

Software 130
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The 7 Step Process for Extremely Productive Sales Conversations

Hubspot Sales

Having conversations with prospects is baked into sales — in a lot of ways, it's the basis of the whole concept. You need to be able to successfully initiate and conduct productive sales conversations if you really want to thrive in a sales role. Being able to thoughtfully and adeptly communicate with prospects in-person, over the phone, and via email will set you up for a long and successful career in the field.

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Are You Listening Now? How Sales Leaders Optimize Customer Listening Paths

SBI Growth

Inefficient activity assignment and role clarity issues within your organization can drive down important metrics such as your customer service satisfaction or net promotor scores. As a Sales Leader, you’re liable for understanding where your individual contributors need to be.

Sales 114
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11 Red Flags to Look Out for When Interviewing Sales Reps, According to Experts

Hubspot Sales

Exceptional sales reps — the ones who are prepared to both dedicate and deliver — don't grow on trees. They're tough to find, and in many cases, it's hard to distinguish them from reps who might wind up exhausting your time and resources — only to fizzle out and leave before making an impact. When you're interviewing for a sales role, you're bound to run into both kinds of candidates, so the question becomes, "How do I tell them apart?".

Sales 131
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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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3 Decision Making Models of Human Decision Making Process

Flevy

How do people make decisions? Do they always follow a rational linear process to come to a conclusion? . Studies have suggested that the traditional Decision Making model—commonly known as the Rational Decision Making Model—does not explain the whole ambit of Decision Making. People, including managers of organizations, arrive at decisions using a variety of routes.

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How Much Time Do Your Salespeople Spend Selling?

The Center for Sales Strategy

How much time do your salespeople spend selling? It’s been our observation that it’s probably less than you think. Data suggests that it's as little as 30% of their time. And when you talk to salespeople all the time, as we do, they confirm that. So, to get a bead on just how much time your salespeople actually spend selling, you should start with a definition of selling.

Sales 105

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11 Mission Vs. Vision Statement Examples In Government & Healthcare

ClearPoint Strategy

Organizations with clear mission and vision statements as part of a defined strategy are more successful. So, it shouldn’t be a choice of mission statement versus vision statement—these are two pieces of the same puzzle you’ll fit together when creating your strategic plan. Mission and vision have different, but important, parts to play for your organization.

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Before You Build a Kanban Excel Template, Consider This

Kainexus

The internet is full of free Kanban Excel templates that you can download. That’s not surprising because the format of a Kanban board can be very simple, and Excel is attractive because most people know how to use its basic features, and everyone in the company probably already has access to it. Setting up a Kanban board in Excel and emailing it out to everyone is easy.

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Using ClearPoint For Project Management: A Case Study

ClearPoint Strategy

Industry Electric Utility. Size 400+ employees 235,000 customers. Result They can complete monthly updates in half the time after cutting the number of steps in their reporting process by 50%. “Now people are more focused on what we have to do as a team… They’re part of the project management process instead of just being a team member.”. Using ClearPoint For Project Management: A Case Study.

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Why Lead Management Falls Short

Sales Outcomes

Four Reasons Why Lead Management Falls Short. Sending leads to sales without agreed-upon criteria. Sending Automation Qualified Leads (AQLs) to sales based on behavioral lead scoring does not fit the ideal prospect profile. Sending a lead record to sales without unifying other lead and contact records in the CRM. No process for sales to give back leads to marketing.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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3 Reasons Why Your Nonprofit Needs a Strategic Planning Consultant

Strategic Planning and Management Insights

Today I'm going to share with you three reasons why your nonprofit needs work with strategic planning consultant. My name is Anthony Taylor, I'm the managing partner at SME Strategy - we help organizations create and implement their strategic plans. And today I'm going to share with you three reasons why your nonprofit should work with strategic planning consultant for your strategic plan.

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Using ClearPoint For Project Management: A Case Study

ClearPoint Strategy

Industry Electric Utility. Size 400+ employees 235,000 customers. Result They can complete monthly updates in half the time after cutting the number of steps in their reporting process by 50%. “Now people are more focused on what we have to do as a team… They’re part of the project management process instead of just being a team member.”. Using ClearPoint For Project Management: A Case Study.

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Making an Impact During these Unprecedented Times – In an Interview with Michelle Brown-Krier, Director of Account Management at Refersion

Strikedeck

Michelle Brown-Krier, in an interview with Vincent Manlapaz, discusses why organizations need a strong customer success vision to keep up with the competition. The post Making an Impact During these Unprecedented Times – In an Interview with Michelle Brown-Krier, Director of Account Management at Refersion first appeared on Strikedeck | Customer Success Platform.

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11 Mission Vs. Vision Statement Examples In Government & Healthcare

ClearPoint Strategy

Organizations with clear mission and vision statements as part of a defined strategy are more successful. So, it shouldn’t be a choice of mission statement versus vision statement—these are two pieces of the same puzzle you’ll fit together when creating your strategic plan. Mission and vision have different, but important, parts to play for your organization.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Types of Machine Learning (ML): A Beginner’s Guide

SmartKarrot

Right from image recognition to fraud detection, there are barely any ways left where the magic of machine learning (ML) and artificial intelligence (AI) has not mesmerized us with. Together, both ML and AI have changed the way we interact with data and use it to enable massive digital growth. On that note, customers too have benefitted from its magic, in identifying data and then using that data to receive accurate outputs.

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The 10 Most Popular Strategic Planning Templates On Our Site

ClearPoint Strategy

The basis of strategic planning is simple: Our organization is at point A. We need to get to point B in three to five years. What are we going to do to make that happen? Creating this vision is straightforward (and usually pretty fun). But actually managing the strategic plan that executes this vision isn’t always simple…or fun. In fact, looking at your strategic plan on a regular basis throughout the year and actually taking the steps to achieve the plan described above is something that

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May 24 – Customer Success Jobs

SmartKarrot

Role: Director of Client Success Location: Chicago, IL, US Organization: Smokeball – Legal Software As a Director of Client Success, you will be responsible for setting the overall vision and strategic plan for the Onboarding team, focusing on providing the most efficient onboarding experience, leading a positive client experience, and continually improving the onboarding journey.

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The 10 Most Popular Strategic Planning Templates On Our Site

ClearPoint Strategy

The basis of strategic planning is simple: Our organization is at point A. We need to get to point B in three to five years. What are we going to do to make that happen? Creating this vision is straightforward (and usually pretty fun). But actually managing the strategic plan that executes this vision isn’t always simple…or fun. In fact, looking at your strategic plan on a regular basis throughout the year and actually taking the steps to achieve the plan described above is something that

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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4 Best Practices For Purchase Order Management System

Apptivo

Purchase orders are official documents issued by a buyer to the seller promising to pay the seller for the purchase of goods or services. It is issued before delivery, and it specifies the characteristics of the products or services. A verbal commitment regarding the order between a buyer or seller may look sufficient. But, the use of purchase orders changes the way your business operates and gives an additional advantage to your business.