Sales Readiness Group
APRIL 3, 2023
Once celebrated in movies, the lone-wolf style of sales is no longer an effective approach in today's complex buying atmosphere. So how can sales teams become more successful and add value to their companies?
The Center for Sales Strategy
APRIL 3, 2023
Finding the right talent for your company is vital to its success. A comprehensive recruitment process is essential to attract, select and retain the best employees. However, many companies struggle to create an efficient and effective recruitment process. But there is hope. From creating a job description that accurately reflects the position to utilizing modern recruitment tools, these steps can help you attract and retain the best employees.
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PandaDoc
APRIL 3, 2023
As your company grows, you may find you have less resources available for closing each opportunity. Your company’s sales managers only have a select number of sales reps to work with, and those reps only have a limited amount of time to close deals. A good sales pipeline management strategy is essential because every potential opportunity uses up your most valuable resource — time.
Zendesk
APRIL 3, 2023
The world of retail is in a time of change. It’s no longer enough to simply offer a great product—your customers demand much more. In the flooded market with almost endless options, many retailers are competing on the quality of their service. This is where retail customer engagement plays a vital role. In this guide, learn more about customer engagement and its benefits, discover strategies for success, and see real-life examples.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
PandaDoc
APRIL 3, 2023
Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. In fact, if that’s your current sales training program, all of that hard work and education could be forgotten by your team in just a few months. There is no room for failure in today’s competitive sales landscape. Instead of focusing on assigned reading and sporadic training sessions, concentrate on effective sales training techniques that stick.
Customer Think
APRIL 3, 2023
Customer satisfaction is a hotly debated topic in the marketing world. Some business owners consider a lead “satisfied” when they purchase a product or service from their online store. In reality, satisfaction can end long after a customer’s first order. Here’s something to think about; what do people do when they’re unsatisfied with a product?
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Customer Think
APRIL 3, 2023
There’s a lot of talk about organizational silos and how they affect the employee experience, the customer experience, and the business overall. Many say that silos should be broken down. But should they be broken down, or should they be connected?
Account Management Skills
APRIL 3, 2023
Welcome to Episode 84. If you’re interested in the fast-changing world of generative AI, and how clients and agencies are using it, then you will love this conversation. Roy Murphy is the founder of Synthetic , an agency specialising in emerging technologies. Roy shares with me: – the main pain points that generative AI is solving for clients, and how he’s currently advising his clients. – what you need to know right now as an agency account manager about the AI industry
Customer Think
APRIL 3, 2023
Third in a Series This four-part series addresses strategies for managing the challenges of living in and leading through VUCA (Volatility, Uncertainty, Complexity, and Ambiguity). If you missed the first installment (which puts VUCA in a historical co.
The Congruity Group
APRIL 3, 2023
Dayton, OH, April 3, 2023 - The Congruity Group announced today that they have formalized a partnership with the premier association for strategic account management. “We could not be more excited to partner with SAMA,” said Congruity CEO Betsy Westhafer. “Throughout my career, I have had exposure to many professional associations, but I have yet to [.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Customer Think
APRIL 3, 2023
As professionals, a big part of our job is to influence change. One of the tasks we perform on route is information gathering. With a goal in mind, we assume we can pose the right questions to get the data we think we need.
Sales Outcomes
APRIL 3, 2023
Now, and forever it will be just Sales. We’ve heard from clients through 2022 and 2023 that while in-person selling remains valuable, virtual selling skills are critical to prospecting and shortening the sales cycle. To optimize the balance between virtual and physical in-person selling, an organization should consider losing the inside sales terminology in favor of the term “Sales.” Doing so demonstrates an appreciation of the tools, processes, structure, and mental models
ProlifIQ
APRIL 3, 2023
Account Planning Tools For B2B Sales Teams Is your sales team building plans in slide decks, or spreadsheets, or storing key information about your stakeholders and accounts that isn’t easy to find? Do deals crumble when your champions leave? Do accounts churn when 1-2 main supporters move on? Whether it’s improving retention rates, growing your biggest accounts, or acquiring business more efficiently, an account planning tool can help solve all of that.
SmartKarrot
APRIL 3, 2023
Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey. Be a product guru by remaining current on new features, use your knowledge of the product constantly to provide the customer with the most value possible, and gathering feedback to encourage ongoing improvement.
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How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.
PandaDoc
APRIL 3, 2023
Even if you hire the best sales reps , this doesn’t guarantee success. You need to train them and equip them with the right strategies and tools to succeed, such as the right CRM system , and a sales playbook. In this article, we’ll be concentrating on the latter: the sales playbook and its role in the sales cycle. In this article, we’ll give you a step-by-step blueprint for creating and maintaining a winning sales playbook for your team.
SmartKarrot
APRIL 3, 2023
Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey. Be a product guru by remaining current on new features, use your knowledge of the product constantly to provide the customer with the most value possible, and gathering feedback to encourage ongoing improvement.
PandaDoc
APRIL 3, 2023
Closing more sales makes for a more successful business, but how can you figure out what kinds of sales suit your company best? We’ll explore inside vs. outside sales to show you what both entail and which kinds of companies need either one. Understand inside and outside sales While there are some key elements every sales proposal must have , there are also going to be some key differences depending on your business needs.
PandaDoc
APRIL 3, 2023
For every business, it’s crucial to establish a steady stream of leads for generating the same stable revenue. As Invesp claims , 80% sales require five follow-ups, and 3 out of 5 customers prefer to say “No” four times prior to saying “Yes”. Along with that, 48% of salespeople never even make a single follow-up, and 44% of the rest make just one before giving up.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
PandaDoc
APRIL 3, 2023
The sales and operations planning process should guide your inventory-related decisions, and it should help you develop better relationships with your customers, but “should” can only take you so far on its own. That’s why we’re going to explore all the details regarding S&OP. What is S&OP? If you’re wondering “what does S&OP stand for”, the quick answer is “sales and operations planning”.
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