Mon.Apr 11, 2022

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Do salespeople have to “give” to “get”?

Software Sales Guru

Do salespeople have to “give” to “get”? 95% of salespeople and sales managers believe salespeople have to “give to get.” A review of recorded buyer/seller interactions debunks this sales myth. Why do we feel the need to “give to get?” This widely held belief is based on the idea of “qualifying” the buyer. Qualifying is extracting information for the seller’s purposes.

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The Business of Expertise | One Step Ahead

Account Manager Tips

table of contents. The business of expertise How to ask a client for a referral What I'm reading Addicted to tabs? In other news Quote of the week Final word. The business of expertise I read a lot. I also take a lot of notes. But they all end up buried away in some folder far, far away from my memory. So, I decided to sign up for Readwise. Have you heard of it?

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Sales Pipeline vs Sales Funnel: Do You Know the Difference?

The Center for Sales Strategy

Often, a sales funnel and sales pipeline are confused. They are not the same, and both have a distinct purpose along the path to purchase. They both provide an incredible amount of intelligence when examined in part and as a whole. Marketers and sales leaders that collaborate closely will learn that ensuring the sales funnel and pipeline are both full, healthy, and clean defines some of the biggest indicators of revenue success.

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Break-even point | Definition, analysis, and formula

Zendesk

Starting a business can feel a lot like gambling. There’s a significant financial buy-in up top, and you need to take risks if you want to make money. But when you’re down on your luck in gambling or business, the short-term goal may simply be to break even. Break-even points exist across a variety of financial situations. Homeowners, investors, and stockbrokers all understand the line where financial investment meets financial return.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Why Customer Service is Important: 10 Reasons to Prioritize It

Groove HQ

If you’re serious about building a thriving ecommerce business, you’ll have to dedicate time and attention to customer service. The post Why Customer Service is Important: 10 Reasons to Prioritize It appeared first on Groove Blog.

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Season #1, Episode #47: Re-Thinking How To Invest In Your Key Customer Accounts With Denise Freier

The Congruity Group

Meet Denise Freier. After more than 40 years of driving sales and customer relationships at IBM, Denise made her way to the Strategic Account Management Association. At its core, SAMA is focused on sharing best practices for, you guessed it, Strategic Account Managers. Whether it’s through conferences, free webinars or training services, SAMA is [.].

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How to Get New Hires Producing Faster

Sales Outcomes

Hiring a salesperson can be an expensive endeavor. Hiring new sales talent to accelerate growth may appear straightforward. However, many companies fall short in keeping talent and getting them to produce an acceptable level of revenue within 12 months. Getting new salespeople to generate revenue faster is a trait that Best-in-Class organizations have mastered.

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The 2 Must-Have Competencies for a B2B Salesforce

Showpad

As a sales leader, you may find yourself a little worried these days. Well, a little more worried. Herding a bunch of gregarious ‘people people’ into inputting CRM data and completing online trainings doesn’t come without a few gray hairs. But when you’re trying to prepare your salesforce to take on the new B2B buying journey while battling eye-popping attrition, those grays may be growing in a little faster.

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Apr 11 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success, Americas. Location: San Francisco, CA, US. Organization: Miro. As a VP of Customer Success, you will be responsible for a rapidly growing Customer Success team of 45+. Improve customer retention metrics (adoption, retention, engagement). Become a Miro product champion and use this knowledge to effectively guide customers towards their desired outcomes.