Thu.Mar 24, 2022

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2022 Guide to Support Email Templates & Examples

Groove HQ

Get free templates and examples of customer support emails that wow customers, improve retention, and enhance brand reputation. The post 2022 Guide to Support Email Templates & Examples appeared first on Groove Blog.

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The State of Account-Based Sales Survey

Revegy

We have entered an era of account-based everything. Fundamentally, account-based sales is a fancy term for getting to know your customers and leading with relevancy. While it sounds simple, we know that it takes some time to encourage reps to rethink their sales strategy. However, because this is a relatively new concept, there is a […]. The post The State of Account-Based Sales Survey appeared first on Revegy, Inc.

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Customer Appreciation Day Examples, Ideas, and More!

Groove HQ

Looking to say thanks to your customers and show some love? We've got examples and ideas so you can craft great programs! The post Customer Appreciation Day Examples, Ideas, and More! appeared first on Groove Blog.

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Tips for Scaling Your Non-Profit Like a Business w/Scott Ritzheimer Ep#162

Strategic Planning and Management Insights

SME Strategy is a strategy consulting company that specializes in aligning teams around their vision, mission, values, goals and action plans. Learn more about how we can help align your team with our strategic planning and implementation services.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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5 Features Of Pre Sales Tools That Can Make Your Life Easier

FinListics Solutions

The face of sales is rapidly evolving with the digital age pushing business further into the future. People are selling online more than ever, whether it’s for B2C or B2B products. That said, it’s important to keep up-to-date on the latest sales hacks , trends, and news that’s transforming the world of sales and business.

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How to Use HARO and ProfNet to Get Media Attention

Strategic Communications

HARO (Help a Reporter Out) and ProfNet are two online resources that experts and reporters turn to when seeking exposure or looking for sources for stories that might appear in print, podcast or video formats. For those hoping to establish their thought leadership, these tools, and others like them, can be a very cost-effective way to gain media exposure.

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An Introductory Guide to Net Promoter Scoring

ReviewTrackers

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Mar 24 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, New York, United States Organization: impact.com As a Customer Success Director, you will be delivering world-class support to the top clients. Maintain a balanced proactive/reactive relationship with your assigned accounts. Expand Impact.com’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority.

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The Chief Customer Officer’s Guide to Creating a Culture of Customer Delight

SmartKarrot

To grow a business in today’s times, it is essential to retain customers and create a positive word-of-mouth reputation in the market. And for this, it is not enough to just expedite tickets and provide basic product support; you need to exceed his expectations give him a mind-blowing used experience. In other words, you need to delight the customer consistently, repeatedly.

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15 Key Benefits of Account-Based Marketing for B2B Companies

SmartKarrot

To provide you with the background, account-based marketing is a marketing strategy that focuses on creating personalized communications targeted at high-value accounts. For instance, you are a B2B cloud-service provider seeking to sell your services with an established firm that has not switched to the cloud yet. You would want to use an ABM strategy to pitch to them.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr