Sun.Sep 25, 2022

Culture: What’s the Board’s Role?

Customer Think

I originally wrote today’s post for CMSWire. It appeared on their site on June 21, 2022. Culture is such an important part of your business. It really is the foundation. It’s best defined as core values + behaviors, and it’s often referred to as how. Blog Employee Engagement Leadership

Companies Taking a Stand on Social Issues – Long Overdue or Out of Line?

Customer Think

Should companies remain in the shadows and stay silent on issues that directly affect their consumers? Or risk the potential backlash, speak out, and become the living embodiment of the values that they claim to hold?


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Why it’s time to TikTok-ise your interfaces

Customer Think

September 21, 2022. Add to rss feed. I’ve talked and wri. Blog Customer Experience Enterprise Technology Innovation

A Forecasting Tutorial

Customer Think

It was surprising to see the reactions to my post, Pipeline, Tutorial. Mistakenly, I had assumed people understood the basics around pipeline management, how to use the pipeline as a tool for maximizing personal performance, and other things.

The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? In this webinar, you’ll gain actionable insights from Olivia Montgomery as she walks us through Capterra’s extensive research on how businesses - notably small and midsize businesses - are addressing supply chain challenges in 2023.

Avoid Data Decays and Boost Marketing ROI with Data Verification Process

Customer Think

Every business that aims to build greater market share, accomplish apex level, and achieve success has to consider many factors.

Turbocharging Your Enterprise Application Integration Outcomes through Self-Service

Customer Think

With disruption increasing every day, businesses are required to manage a wide range of software applications in order to drive value. It’s not easy because most applications are complex and expensive to maintain.