Hubspot Sales

JANUARY 31, 2021

The way we network and make new business connections has changed. While a decade ago, you might have had a drawer full of business cards on your desk, now you'll likely keep them for no longer than the time it takes to add the contact on LinkedIn or scan the card into your phone. Or, you might just do all of your networking online. Despite these changes, business is still about human connection.

Management 131

Management CRM Suppliers Digitalization 131

Zendesk

JANUARY 31, 2021

Even before the virus forced us all inside and online, messaging was taking over the world. It’s how many of us shared news, collaborated with colleagues, and — most importantly — kept in touch with friends and family. As with all things digital, the pandemic simply accelerated the inevitable. It also showed us that messaging was made for customer service.

Digitalization 98

Digitalization Customer Experience Management Communication 98

Peter Simoons

JANUARY 31, 2021

During the past few years, we’ve all somehow witnessed the Brexit process, whereby the United Kingdom began their long removal from the European Union. No alliance lasts forever and in the case of the EU, one of the alliance members wanted to leave. The scale on which this took place and the impact it potentially has for the world, brought Brexit to the forefront of world news.

Negotiation 95

Negotiation Innovation 95

SBI

JANUARY 31, 2021

SalesTech Video Review: StorySlab. Conversations are what drive sales. The better your sales conversations, the more likely your prospect will want to work with you. Find the perfect content to present during your conversation and to send afterward. Best of all, it’s easy to get started with. Learn More. The post SalesTech Video Review: StorySlab first appeared on Smart Selling Tools.

Sales 44

Sales 44

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Zendesk

JANUARY 31, 2021

If you asked me to give last year a theme, I would say continuous change. This year, I want it to be radical simplicity. Zendesk has been on a journey in recent years to evolve how we design, develop, and deploy our customer service solutions. As we grow, we have realized how important it is that we keep returning to our unwavering mission of bringing radical simplicity to enterprise software.

Leadership 98

Leadership Software Software Customer Experience 98