Mon.May 31, 2021

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Personality Traits of Top Sales Performers

The Center for Sales Strategy

When a successful salesperson is questioned on what makes them stand out above the rest, most don’t have specific answers. The reason seems to be because these high performers are doing what comes naturally to them. These are not skills that can be taught or learned. It’s about behaviors that “fire naturally” in client-facing sales situations. Specific traits are sales accelerators.

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Customer Experience Trends Your Business Should Consider in 2021

Strategic Planning and Management Insights

Improved customer experience has become necessary for any business. From 2020 onwards, the meaning changed completely. In the global pandemic, positive customer experience became a beacon of light for all companies. With immense economic strains, shutting down of physical shops, and more, a good customer experience digitally became the need of the hour.

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10 Best Ways to Use Video to Boost Customer Success

SmartKarrot

Every phase of the customer success journey, right from onboarding to retaining to growing, helps a customer, as well as the company, wreathe into a symbiotic relationship. On that note, videos have played an effective role in boosting customer success by giving them engaging and personalized content to enlighten and learn from. Today we will hop on to the best ten ways of using videos to do so.

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May 31 – Customer Success Jobs

SmartKarrot

Role: Head of Customer Success Location: San Diego, CA, US Organization: Daasity As a Head of Customer Success, you will manage customer success and ensure customers realize the full value of the Daasity platform. Drive product adoption and ongoing use of Daasity, while delivering and maintaining customer happiness. Implement tools and platforms to ensure Customer Success can effectively support a 10x growth in merchants.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.