Customer Think
NOVEMBER 13, 2021
The term “headless WordPress” has recently become popular. You’ve probably heard about it but aren’t sure what it means. WordPress is a large and incredibly complicated platform, yet it has limitations. It’s a full-featured tool for bloggers and developers with many options, but it doesn’t let you do everything. Consider the following scenario: Publishing content […].
Customer Think
NOVEMBER 13, 2021
The customer experience(CX) is at the core of every business decision. Whether upgrading your existing system or developing new applications, CX is crucial for organizations to reap financial benefits and strategically improve loyalty and advocacy. Some of the factors that contribute to CX significantly are, Resolution Expectations Personalizations Time and efforts Integrity Out of these, […].
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Customer Think
NOVEMBER 13, 2021
I haven’t written about Nimble in a while. Probably a mistake, because there is always something interesting going on in the Nimble world. Already on October 19 2021, Nimble announced the availability of a workflow functionality that is targeted at.
Customer Think
NOVEMBER 13, 2021
It’s safe to say nearly everyone has now interacted with a chatbot, so much so that a new cohort of chatbot power users is on the rise. These consumers are getting more comfortable online and want instant answers and zero wait time, and they are seeking out chatbot interactions first versus emailing or calling businesses […].
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Customer Think
NOVEMBER 13, 2021
After the long pandemic slowdown, travel is returning in fits and spurts. According to the U.S. Travel Association’s June 2021 Monthly Travel Recovery Data Report, 62% of American adults said they felt comfortable taking a vacation. That travel confidence resulted in 66.4 million U.S. airline passengers in June—marking a dramatic increase from 16.4 million passengers […].
Customer Think
NOVEMBER 13, 2021
In McKinsey’s recently released An on-demand revolution in customer-experience operations? two things became immediately clear: Firstly, GigCX, as recognised by the global management firm, continues to make steady inroads into the mainstream of customer experience operations. Secondly, GigCX is a revolution, and it’s one in which Limitless has been pleased to play a key role […].
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