Mon.Mar 22, 2021

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Where Mental Health and Leadership Meet

EcSell Institute

Photo by Hattie Kingsley Photography. Uncertainty has been running rampant for quite some time, and leaders have likely watched their team members struggle with anxiety, burnout, depression and much more. There's no doubt that today's events are taking a toll on our mental health. In a study of global employees it found that the mental health of almost 42% of respondents had declined since the Covid outbreak began.

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18 Networks All Entrepreneurs Should Consider Joining

Hubspot Sales

For over two years, I worked for a thought leadership startup that helped entrepreneurs running multi-million dollar companies build their brands. Founders came to us for guidance on a variety of issues, but one of the most pressing concerns we saw consistently was network expansion — these business owners had trouble making the right connections. As an entrepreneur, the strength and soundness of your network can make or break your business.

Investors 131
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Customized Coaching for Sales Talents: Coaching Learner & Problem Solver

The Center for Sales Strategy

You already know that turning talent into performance requires a true understanding of talent. Spotting talent, hiring talent, developing talent, and coaching talent. it’s mission critical. Talent assessments are an excellent tool for understanding the way your candidates and current salespeople are wired. The difference in approach with each group is key to productive new hires and successful coaching.

Sales 123
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Why You Should Be Delivering Value-based Stories

Hubspot Sales

Have you ever come up against a decision maker who is glaring at you with arms crossed (in person or via a video call), daring you to take up their time? The best way to engage them in a meaningful conversation — while building credibility, trust, and rapport — is by telling a value-based story. Successful sales professionals are great storytellers.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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The customer testimonial playbook: How to make customers your best advocates

Zendesk

It’s never been easier to live by the old Latin proverb caveat emptor—aka, “Let the buyer beware.”. In 2021, customers can check a business’s reputation just by pulling out their phones and doing a quick search. And most do! “These days, 87 percent of buying decisions begin with research conducted online before the purchase is made,” says Rani Sivesind , a customer success operations manager at Zendesk.

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The 6-Step Guide to Effective Sales Call Mapping

Hubspot Sales

Perfect sales calls don't happen by accident. And while you can't execute one without thinking on your feet, you can't just jump on a call blindly, banking on your improv skills and natural charm to get the job done. You need some direction — a general plan that keeps you on track. The process of creating that plan is most commonly referred to as call mapping.

Sales 101

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A New Rep Profile: How Sales Leaders Are Evolving A-Players in 2021

SBI Growth

Current State. The number of A-Players an org has can make or break a sales leader’s ability to make their number. This, of course, has remained constant through the pandemic (80/20 rule). Leaders grapple with not having enough A-players in their.

Sales 83
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Sales Prospecting and Lead Generation: What's The Difference?

SuperOffice

Post summary: The terms ‘lead generation’ and ‘sales prospecting’ are often used in the same context. Does it mean they mean the same things? While there’s a clear distinction between these processes, it’s not uncommon to take advantage of making these two work together. To help you separate these processes and use each of them to the full potential, we explain sales prospecting and lead generation in detail and highlight the key differences between them.

Sales 72
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How to Succeed at Communicating More Effectively [PODCAST]

Sandler Training

Mike Montague interviews Greg Rice on How to Succeed at Communicating More Effectively. The post How to Succeed at Communicating More Effectively [PODCAST] appeared first on Sandler Training.

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Where Mental Health and Leadership Meet

EcSell Institute

Photo by Hattie Kingsley Photography. Uncertainty has been running rampant for quite some time, and leaders have likely watched their team members struggle with anxiety, burnout, depression and much more. There's no doubt that today's events are taking a toll on our mental health. In a study of global employees it found that the mental health of almost 42% of respondents had declined since the Covid outbreak began.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Managing Client Expectations: A Guide For Agencies

Liston Witherill

A friend recently broke up with her boyfriend. It was a short lived romance. You know the kind. It starts with a rush of excitement, followed by the first sign of irreparable differences. You have a creeping suspicion that maybe it won’t work out – or maybe you just know it. Eventually, something happens, and seemingly overnight the whole thing implodes like a black hole and sucks up your emotional availability until further notice.

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What You Need to Know About Changes in SEO Strategy

Strategic Communications

SEO has long been the holy grail for internet marketers—and content creators—of all kinds. Attracting eyeballs, and website visitors, was job number one. While that’s still the case to a large degree, SEO has become less of a numbers game and more of a driver for creating high-quality, relevant content. This is because of the ongoing algorithmic changes that Google and other search engines make to deliver a positive search experience for users.

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10 Key Project Management Communication Strategies

ClearPoint Strategy

Hospitals have some of the most rigorous compliance requirements of any industry, involving very complex patient care and business processes; lives are often on the line. Identifying the right information to track, tracking that information accurately, and analyzing the results in real or near-real time is key to improving the quality and effectiveness of your services.

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The Ultimate Guide to Sales Planning [eBook]

Revegy

Cold calling and blanketed emails just don’t work anymore. Buyers expect a better, more personalized experience. The role of sales is to help the buyer solve a problem. Good news for sales organizations, because the result of a targeted sales planning approach is a smarter, more qualified buyer. To do this successfully, sales leaders need to invest time and money into a sales strategy and supporting plan that their sales teams can easily comprehend and implement.

Sales 52
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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Things Salespeople Should Not Say – #4

Sales Outcomes

6 Things Salespeople Should Not Say. “So I assume…” “Let me look your information up in the system.” “Let me be honest with you.” “If you still have a few minutes…” “If I can solve your problem, would you buy today?” “We will reduce costs and increase revenue.” DANGER – Mouth Operates Faster Than Brain.

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Customer Portfolio Management for Customer Success

SmartKarrot

A customer portfolio consists of all the details you need to maintain a relationship with your customer. Through this, you are able to know your customer well and engage with them effectively. Customer portfolio management is done through tools like ERP, CRM, or customer success software that collects and stores all the customer data at one central location.

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Mar 22 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, New York City Metropolitan Area, US Organization: Eulerity As a Director of Customer Success, you will manage the Customer Success Team to ensure proper client assignments, data-driven insight, and continuing optimal service quality. Oversee post-sales efforts to maintain and grow existing clients.