Fri.Nov 04, 2022

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The Acumen Sextet: An Evergreen Framework for Account Management and Customer Success

Strategic Account Management Association

Six skill sets that capture what account managers must master to do right by their own firms and their customers. The post The Acumen Sextet: An Evergreen Framework for Account Management and Customer Success appeared first on Strategic Account Management Association.

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Challenges to LinkedIn Automation and How to Choose the Right Tool For You

LinkedFusion

No social media allows spamming, automation, and bots on their platform. LinkedIn also has implemented smart algorithms which detects such activities and bans users from doing the same. Well, there are some safe LinkedIn automation tools that will help you run your lead generation and do prospecting on the platform to win new sales. There are various activities that LinkedIn sees as spam and are a challenge to LinkedIn automation: Sending too many random requests on the platform Sending spam mes

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Ditch the Script—and Transform Customer Experience

Vantage Partners

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Nov 4 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization : Fleetio As a Director of Customer Success, you will lead the Customer Success Management Team across three segments (Enterprise, Mid-Market and SMB) to achieve long-term retention via aggressive usage, adoption, and value realization targets. Inform customer success planning, including customer segmentation, account distribution, organizational design and compensation plans.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Ditch the Script! How Customer Service Agents Lead with the Heart

Vantage Partners