Wed.Dec 23, 2020

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All the Joys of the Season

Vantage Partners

As we close out 2020 and look forward to 2021, we hope you are able to enjoy this special time of the year. Best wishes to you and your family, from all of us at Vantage Partners!

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Hidden Opportunities for Improvement in Manufacturing

Kainexus

Manufacturing organizations dedicated to continuous improvement look for opportunities to eliminate waste at every juncture. They may spend most of their time looking at core activities like production efficiency because improvements to essential processes result in significant gains. However, there are many activities on the margins that can also be a significant source of waste.

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25 Tips for Successful Partnerships & Alliances – introduction part 2

Peter Simoons

I will publish my ebook “25 tips for successful Partnerships and Alliances” in parts here on my website. Every other week a tip from the book will be shared, in the weeks in between I will publish my regular column. If you prefer to read the tips in the ebook faster rather than wait a full year then click here to purchase your own copy of the book. Introduction part 2.

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Bigtincan Acquires ClearSlide to Create Industry’s Only End-to-End Sales Enablement and Engagement SaaS Offering

SBI

Bigtincan Acquires ClearSlide to Create Industry's Only End-to-End Sales Enablement and Engagement SaaS Offering. Waltham, MA — December 23, 2020. Bigtincan (ASX:BTH), the global leader in sales enablement automation, announced it has entered into a binding agreement with Corel Inc. to acquire 100% of ClearSlide, Inc. (“ClearSlide”). The deal combines two of the leading players in the sales enablement space bringing together a more complete solution for sellers to engage buyers in t

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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How to Get TripAdvisor Reviews

ReviewTrackers

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Dec 23 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: Jersey City, NJ, US Organization: Infobip As a VP of Customer Success, you will increase renewal rates and reduce churn. Assist the Sales organization by expanding revenue in key accounts through cross-sell and upsell. Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores.

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How to Build Resilience in Your Customer Success Team

SmartKarrot

The customer success niche in itself could be seen as a daunting task, if not dealt with in the right manner. It can make your day even longer and mundane with the never-ending customer complaints barging into your space. Hence, it is the need of the hour to build resilience in your respective customer success teams. In order to render your clients nothing short of perfection, you will need to have a team that constantly strives towards cooking a stellar customer experience.

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Best Customer Win-back Strategies to Get Your Lost Customers Back

SmartKarrot

Engaging with a product can be as instantaneous as disengaging. Yes, you heard that right! Signing up for a subscription is as easy as logging out from the same. That is when a customer win-back strategy comes into force to keep the ball moving. Imbibe a brand-new approach where you start looking at them as customers even when they walk out of your door.